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Author Topic: Adobe CC error - help!  (Read 902 times)

PeterAit

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Adobe CC error - help!
« on: April 06, 2018, 09:54:30 am »

Not sure which forum is right for this, so...

I have been getting this error (see screen shot) for a couple of weeks. I tried the Repair option and it does not help. I reinstalled CC and it did not help. Then I went nuclear, uninstalling LR, PS, and CC and running a "Creative Cloud Cleaner" app that is supposed to remove any and all traces of CC from the system. Then I reinstalled CC, LR, and PS. I still get the error. The CC programs still seem to work OK, but I would like to get rid of the error. Any ideas? Thanks.
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RSL

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Re: Adobe CC error - help!
« Reply #1 on: April 06, 2018, 10:07:01 am »

Do a chat with Adobe and give one of their techs hands-on on your computer. I've had to do this a couple times with "Creative Cloud." The Adobe people are pretty good.
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Russ Lewis  www.russ-lewis.com.

PeterAit

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Re: Adobe CC error - help!
« Reply #2 on: April 06, 2018, 11:27:41 am »

Do a chat with Adobe and give one of their techs hands-on on your computer. I've had to do this a couple times with "Creative Cloud." The Adobe people are pretty good.

Thanks, Russ, I'll give it a shot.
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