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Author Topic: Panels Disappearing – Back With a Vengeance  (Read 398 times)

Simon J.A. Simpson

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Panels Disappearing – Back With a Vengeance
« on: February 06, 2018, 11:26:32 AM »

Latest iteration of Lightroom CC Classic – 7.1

The disappearing panels bug seemed to have gone away with updates to Lightroom, until the latest 7.1.  Now the side and bottom panels make themselves invisible quite frequently, without any apparent rhyme or reason.

Has anyone else noticed this ?

By *** it’s annoying having to restart Lightroom several times an hour !

[Mac OSX El Capitan 10/11.6]
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Mark D Segal

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Re: Panels Disappearing – Back With a Vengeance
« Reply #1 on: February 06, 2018, 11:39:10 AM »

Hi Simon,

Not happening to me, and I'm on the same OSX and Lr versions as you - so perhaps either I'm just lucky or this is not a generic issue. And I have been working daily in Lr for many weeks at a stretch. Perhaps some setting or other? I expect though you've been through your prefs and the interface controls and checked. Sorry this doesn't solve your problem but just thought you should know at least one other person working with identical versions isn't seeing it.
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Mark D Segal (formerly MarkDS)
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Simon J.A. Simpson

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Re: Panels Disappearing – Back With a Vengeance
« Reply #2 on: February 06, 2018, 12:00:08 PM »

Hmmm…  Interesting.

I thought to begin with it was down to Lightroom trying to sync with Lightroom CC but I've stopped that.  The last example of the panels disappearing was when I clicked on an image in the main display (central) panel and all the side/bottom panels disappeared.  Poof !  Sometimes they disappear after switching between Lightroom and another application.
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Mark D Segal

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Mark D Segal (formerly MarkDS)
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Jonathan Cross

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Re: Panels Disappearing – Back With a Vengeance
« Reply #4 on: February 07, 2018, 02:59:11 AM »

Ouch!  Is this just happening on Macs?  Does it occur with Windows?  Am running LR6 with win 10 and had been thinking about going down the subscription route, but this does not encourage me.
Jonathan
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john beardsworth

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Re: Panels Disappearing – Back With a Vengeance
« Reply #5 on: February 07, 2018, 03:23:50 AM »

It's just happening on some Macs. It's much less common now, but the last I heard was that Adobe were waiting on a  update from Apple.

Simon J.A. Simpson

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Re: Panels Disappearing – Back With a Vengeance
« Reply #6 on: February 07, 2018, 04:43:35 AM »

It's just happening on some Macs. It's much less common now, but the last I heard was that Adobe were waiting on a  update from Apple.

Is there hope then, do you think ?
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john beardsworth

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Re: Panels Disappearing – Back With a Vengeance
« Reply #7 on: February 07, 2018, 05:08:31 AM »

Yes, though you seem to be on an older version of OSX. Does it still get Apple updates?

Simon J.A. Simpson

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Re: Panels Disappearing – Back With a Vengeance
« Reply #8 on: February 07, 2018, 05:25:01 AM »

Yes, though you seem to be on an older version of OSX. Does it still get Apple updates?

Yes, it does.  But having been burned very badly in the past I have always been very reluctant to update.  I know, John, I could update to Sierra now that it has settled down after the printer debacle.  I'm not sure about High Sierra yet as there have been fundamental issues reported and I think I might wait until that's all been sorted-out (the next iteration of OSX ?).  Interestingly Apple is still supporting El Capitan with security updates and the like.

I know I'm being very cautious but if I think of all the time I've spent (wasted?) trying to sort-out problems caused by updating software I start to pale and feel shaky at the knees !
 ;D .
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john beardsworth

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Re: Panels Disappearing – Back With a Vengeance
« Reply #9 on: February 07, 2018, 05:39:58 AM »

I imagine the question is whether Apple still include graphics-related updates in El Capitan, or whether the next LR update gets things back to normal. Maybe wait Adobe's next update while also reviewing whether you need to remain on El Capitan?

Simon J.A. Simpson

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Re: Panels Disappearing – Back With a Vengeance
« Reply #10 on: February 07, 2018, 06:08:55 AM »

Thanks for your advice, John.  Will do.
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Morris Taub

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Re: Panels Disappearing – Back With a Vengeance
« Reply #11 on: February 07, 2018, 06:25:56 AM »

I'm on OS 10.12.6 (sierra), using lightroom classic (7.1), and the panels go black every once in a while. I'm not seeing any rhyme or reason to why. I click in the right or left hand side blackness and it all comes back. This weirdness has been going on a long time. There are complaints on the Adobe forum. Some here.
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