I am trying to include an image, for example a screenshot, in a personal message. I have tried the Insert Image button [img ][/img ] by inserting a plain text link, I've converted that to a hyperlink, and I've tried just www... (ie, no http...) Does anyone know a reliable way to do this? Copying an image and pasting into the message or between the Insert Image brackets does not work. I know it can work because I've seen it. I am using a Win10 machine.