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Author Topic: Preview Problem  (Read 2862 times)

mdijb

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Preview Problem
« on: September 15, 2017, 12:18:21 am »

I send 2-3 image as layers onto Photoshop, create a focus stack, and reimport the flattened image into LR.  The preview of this image will not load to reveal the normal, sharp image.

This occurs 90% of the time.  Anyone have a fix?

MDIJB
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rdonson

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Re: Preview Problem
« Reply #1 on: September 15, 2017, 03:17:54 pm »

so.... what are your intermediate file?  TIFFs, PSDs? 

Are you looking at the return file at 1:1?
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Ron

john beardsworth

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Re: Preview Problem
« Reply #2 on: September 15, 2017, 03:40:36 pm »

PSD? And Photoshop's preferences are set not to maximise compatibility? That would mean a PSD with no preview available to LR.
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mdijb

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Re: Preview Problem
« Reply #3 on: September 15, 2017, 06:56:12 pm »

Maximize compatability?->YES

The Raw files are sent to photoshop and a TIF file is returned to LR.

It is the 1;1 file that will not load in LR.  The small image appears normally.

MDIJB
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rdonson

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Re: Preview Problem
« Reply #4 on: September 15, 2017, 11:28:56 pm »

Michael,

Which versions of Lightroom and PS are you running?

What workflow are you following?

- select 2-3 files in Lr and "edit in" "open in PS as layers"?

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Ron

mdijb

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Re: Preview Problem
« Reply #5 on: September 16, 2017, 10:04:35 am »

Using LR CC 2015

Photoshop CC 2017

Send 2 raw file to Photoshop as layers, merge the stack and flatten, return to LR as a tif file.
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rdonson

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Re: Preview Problem
« Reply #6 on: September 16, 2017, 01:37:23 pm »

I'm using PS CC 2015.1.1 and LR CC 2015.12

I'm unable to replicate your problem.
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Ron

jwlimages

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Re: Preview Problem
« Reply #7 on: September 16, 2017, 08:06:28 pm »

What size is the Tiff you return to LR? I seem to remember LR has some size limits, i.e., for huge files LR will not display a preview, and/or will not even import them. I don't remember the specifics - pixel dimensions greater than 30K on one axis? or maybe just file size, a la Photoshop not saving .psd if it's say, 4GB?

Is there any chance you might have encountered something like this? (although I do remember that when LR choked when I tried to import giant .jpgs - for huge mural prints - it did show an error dialog about being unable to import them)

John
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mdijb

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Re: Preview Problem
« Reply #8 on: September 16, 2017, 11:23:23 pm »

the Size of the iMAGE sent to LR is about 130MB.  A tiff File.

Attached is a screen shot of what I am seeing when I try to look at at a 1:1 image

MDIJB
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mdijb

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Re: Preview Problem
« Reply #9 on: September 17, 2017, 12:02:26 am »

Ihave updated to the current versions of LR and Photshop CC.  So if this is a bug, it has not been addressed by Adobe.
ANYONE ELSE have any suggestions??

MDIJB
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Simon J.A. Simpson

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Re: Preview Problem
« Reply #10 on: September 17, 2017, 07:18:59 am »

Ihave updated to the current versions of LR and Photshop CC.  So if this is a bug, it has not been addressed by Adobe.
ANYONE ELSE have any suggestions??

MDIJB

Do you have ‘build 1:1 previews’ selected as the import option ?

Have you tried selecting the image then Menu>Library>Previews>Build 1:1 Previews (select “only one” from the dialogue box) ?

Does either of these fix it ?
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mdijb

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Re: Preview Problem
« Reply #11 on: September 17, 2017, 10:49:27 am »

Turning on "build 1:1 preview" seems to have fixed the issue.

thanks for the help[

MDIJB
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mdijb

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Re: Preview Problem
« Reply #12 on: September 17, 2017, 07:47:36 pm »

CORRECTION!

today, the above fix does not work--go figure.

MDIJB
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Simon J.A. Simpson

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Re: Preview Problem
« Reply #13 on: September 18, 2017, 05:28:31 am »

CORRECTION!

today, the above fix does not work--go figure.

MDIJB

Same image or different image ?

Have you tried rebuilding the 1:1 preview for the one image ?

Have you recently optimised your catalogue: File>Optimize Catalog ?
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Simon J.A. Simpson

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Re: Preview Problem
« Reply #14 on: September 18, 2017, 05:37:31 am »

It is also possible that your preview cache is corrupted.  See here: Why and How to Clear Your Lightroom Cache for instructions on how to do this.

I hope you get a resolution soon (pun not intended).
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