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Author Topic: Canon Pro-2000 EC3F-402F Error  (Read 533 times)

MarkBarbieri

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Canon Pro-2000 EC3F-402F Error
« on: September 11, 2017, 07:09:18 AM »

I started up my new Pro-2000 and got an error EC3F-402F. It doesn't give me any information about the error. It just tells me to unplug the unit and call Canon. Anyone have any more info on it? If not, I'll post an update after I talk to Canon.
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Panagiotis

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Re: Canon Pro-2000 EC3F-402F Error
« Reply #1 on: September 11, 2017, 07:23:42 AM »

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Mark D Segal

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Re: Canon Pro-2000 EC3F-402F Error
« Reply #2 on: September 11, 2017, 08:27:06 AM »

The manual has a long list of error codes and what to do if they arise. Did you check if that one is there?
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Mark D Segal (formerly MarkDS)
Author: "Scanning Workflows with SilverFast 8....." http://www.luminous-landscape.com/reviews/film/scanning_workflows_with_silverfast_8.shtml

MarkBarbieri

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Re: Canon Pro-2000 EC3F-402F Error
« Reply #3 on: September 25, 2017, 03:23:37 PM »

It required a service call. They sent some guys out to fix it. It took them a couple of hours.
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