I am trying to load some roll paper into my P800 using the roll kit that I purchased with the printer.
It keeps giving me a 'paper jam' message. But, the paper slips easily in and out of the printer. In fact it looks like it is loaded and ready to go. Still the paper jam message pops up over and over and over again.
I am using Breathing color vibrant gloss. It has some curl to it as it is on a 2" spindle, I have most of the curl out of the first few feet of paper.
It will load BC Pura Smooth which is a thicker and stiffer paper. Also, canvas loads very well and prints great.
Any thoughts or suggestions?