Just a thought, but if your previous colorimeter (puck?) doesn't connect, how do you come to the conclusion that a new colorimeter will either a)be able to connect or b)solve the problem? Without explaining exactly what you mean by "windows screws about" how you've determined that windows is actually preventing "previous calibration device (what is "previous" about your device?)" then, what is a "later computer"? and which version of windows is "the later windows" about which you mention?
I'm completely perplexed by all of this as I've never ever had any problems ever connecting at least 1/2 a dozen or more individual devices, spectrophotometers, colorimeters, etc, from connecting to any computer I've built or worked on (I must have personally built, from an empty computer case to a fully functional and *all* peripheral devices working exactly as they should computers, in the past 20 years, maybe 200-300 or more individual computers, both for my own use, for sale to retail customers and supplied with standard 12 month warranties (so they HAVE to work as intended as we would lose serious amounts of revenue by having to troubleshoot and determine exactly what is causing the customer's problems and supply them with a fully functioning and working computer, and, finally, computers built for use in-house in companies ranging from about 5-20 employees and 1/2-2/3 that number of PCs to Victoria's largest call centre operator, where their network consisted of over 5000 individual PCs and employees and around 120 servers of almost every imaginable flavour.
But back to your issue, I can almost guarantee that no company which produces and/or designs colour measurement hardware works in "the shiny glass and steel temples". They'd have labs and huge open floor space setup with specific areas dedicated to hardware design, software design, various individual areas for designing specific aspects of said hardware and software, labs where they would test their own devices against their new products, test the new products against $100,000+ spectrophotometers and spectroradiometers, test their new devices against there competition's devices and so on.
And Microsoft, I'd imagine, couldn't care less about colour management and the companies involved, even though they were at one time (and possibly still are one of the companies who contribute to and create the various ICC specifications for all areas colour management) part of the initial committee who created the first ICC profile specifications but regardless, being that Bill is still one of the wealthiest persons on the planet, I very much doubt that he or his company really care about a tiny, very specific industry, of which Bill's company has very little interaction even through their hundreds of products they sell as it would be a minuscule contribution to his bottom line profit.
Honestly, it's really not very difficult to get almost any half decently designed hardware and drivers/software to work with one's computer. There are certain steps which must be performed, often in a specific order, to allow one device or many devices to work with one or many PCs and OS versions.
If you need help, please be specific and elaborate on every detail and exactly when the problem arose, exactly what you were doing before it happened, how long it was since the device was last used, etc. Without such information, anyone who gives you advice would have to be guessing because you've not given any actual detail as to just exactly what the problem even is or what device you're referring to.
I'm not trying to talk down to you, so please, please do not think that I am. It's just that in IT technical support of any flavour, exact detail of the issue at hand is required to solve the problem as quickly and painlessly as possible.
Please start a new thread regarding your issue and I'll certainly do my best to try and solve the prblem
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"Talking down" to me is not a problem (for me): I have almost no understanding of computers and never imagine that I will reach a state of grace where I will have! They scare the hell out of me!
No need for a new thread: this one was started explicitly
in the hope of solving my problem. Which is as follows:
I bought a new LaCie monitor some years ago (LaCie 319) and bundled with it came a LaCie blue eye pro that says, on the front of its box:
Automatic hardware calibration for LaCie 300 Series Monitors
Timesaving test & report module
One-click colorimetric environment switching
On the rear of the box it says:
An essential complement to LaCie 300 Series Monitors, the LaCie blue eye pro is a single-click hardware calibration and ICC profiling solution designed for the most demanding graphics professionals. Organized around a simple yet effective monitor calibration flow, it also offers the complete set of functions that professionals expect.Complete Calibration and profiling Tool
Automatic calibration to target gamma, white point temperature & brightness
Match your monitor calibration to another reference monitor
Manually fine-tune your profile to reach more pecise resultsTest & Report Module
Extensively verify the accuracy of your profile
Save gamut measurement & Delta-Es in PDF, HTML or text reportsAdvanced Features
Switch between colorimetric environments without recalibrating
Ambient light analysis
Matrix or LUT profiling
Choice of ICC v2 or v4 profiling
Blackpoint adjustment, chromatic adaptation
It goes on to state in a corner of the box:
LaCie blue eye pro seamlessly integrates with ColorSync and applications such as Photoshop, Illustrator, InDesign and QuarkXPress.
With it come two CDs.
The first one is called LaCie Color Utilities
blue eye pro. verison 4
Windows: blue eye pro software installer for Windows XP and Windows 2000
Mac: blue eye pro installer for Mac OS X
The second CD is:
300 Series LCD Monitor
Macintosh and Windows Compatible
blue eye pro Calibration Software
Monitor ICC Profiles
Drivers. User Manuals
Now, this setup was originally used when I installed it into my Windows XP computer, which I still have, works, but I no longer use. I had no problems using it to do its job with that old computer.
My troubles began when I bought a new, more powerful computer with Windows 8.1.
As I remember it at the time, I tried to install the CDs and nothing happened. I E-mailed LaCie as well as Windows, and if memory serves, LaCie simply suggested the two were now incompatible and Windows didn't even reply.
From the details I've offered, which is all I have apart from the Quick Install Guide, if you think there's something I can try, even perhaps the order in which I should attempt again to install the CDs, I'd be very happy to follow the advice!
But just to touch on this 'talking down' thing: I think that it works in the opposite direction sometimes: experts assume far too much knowledge on the part of the person with the question! Of course, I understand there's a delicate line between a client who knows something about the topic and may take offence if you oversimplify, but in things of this nature I am usually to be found in the innocents enclosure.
P.S. The 'device' is what I imagine is meant by a puck: it resembles an ultra-streamlined Weston Master exposure meter that is hung in front of the sceen against a target area that runs the gamut of white, colours and so on during the process.
P.P.S. My system: MS Windows 8.1 64-bit6, Intel Core i5 - 4570 CPU @ 3.20 GHz, 8.0GB RAM, NVIDIA GeForce GTX 650.