I'm struggling to resolve a problem with an R2400 and I'd appreciate any advice or suggestions.
There's black smudging on the very edges of the paper, generally towards the last section of paper to emerge from the printer. It seems to be worse with Da Vinci paper, which tends to have a noticeable curl to it, so that the long side edges are curling up, and it's these edges that have the black smudges.
Any thoughts on a cure?
Thanks