Raw & Post Processing, Printing > Printing: Printers, Papers and Inks
Z3200 is cutting my print a little short
Jdejesus:
Hello all,
First post, but i've been lurking for a few months ;D
From a lot of opinion from this forum, I decided to get a Z3200. Been loving it and learning a lot as I'm printing. I've noticed on the last few prints i've done from the printer, the last inch of my print has not been printing. It doesn't matter if I feed the sheets or have a roll on the printer. The printer wasn't doing this in the past. The only work around I have found to do is to add an extra inch on the long side of the print, so that the printer will not print that last inch. I have recently moved the printer from one location of the studio to another part of the room. No lifting, just rolling the printer 10 feet.
I'm hoping it's just a setting I need to reset. I'm using the print drivers that came with the machine. Would a RIP have better control over the stoppage? When I first started printing, I was able to make an overall print dimension in Photoshop (i.e. a 24x36 print size) and put multiple images in that work size. And I noticed that the printer would print up to approximately .30" on all 4 sides.
Any help or advice on how to better diagnose my problem would be most appreciated. Thanks for taking the time to read this.
-Josh
Ernst Dinkla:
--- Quote from: Jdejesus on May 23, 2016, 09:16:44 pm ---Hello all,
First post, but i've been lurking for a few months ;D
From a lot of opinion from this forum, I decided to get a Z3200. Been loving it and learning a lot as I'm printing. I've noticed on the last few prints i've done from the printer, the last inch of my print has not been printing. It doesn't matter if I feed the sheets or have a roll on the printer. The printer wasn't doing this in the past. The only work around I have found to do is to add an extra inch on the long side of the print, so that the printer will not print that last inch. I have recently moved the printer from one location of the studio to another part of the room. No lifting, just rolling the printer 10 feet.
I'm hoping it's just a setting I need to reset. I'm using the print drivers that came with the machine. Would a RIP have better control over the stoppage? When I first started printing, I was able to make an overall print dimension in Photoshop (i.e. a 24x36 print size) and put multiple images in that work size. And I noticed that the printer would print up to approximately .30" on all 4 sides.
Any help or advice on how to better diagnose my problem would be most appreciated. Thanks for taking the time to read this.
-Josh
--- End quote ---
A RIP should not be needed to overcome hardware or driver issues!
Describe the OS, the application you print from, Z3200-PS or normal, the driver PCL3/PS3 you use.
If I recall it correctly there has been a thread here on a similar issue.
The normal print margins are 5mm for rolls, so the print page set in the driver (PCL3) will have 5mm unprintable at the edges and this reduced size will show in the application you print from. For sheets it is the same but at the trailing edge an extra 12mm can not be printed, a total of 17mm at that edge then. In the PS3 driver the print margins are already reduced in the driver itself so what you select is what you get as a netto print page.
In the Driver>Printer/Quality>Margins/Layout menu is the setting anything other than Standard? I only use Standard. In the Driver>Features menu the Remove Top/Bottom blank areas is not set?
Using Qimage Ultimate? and the Remove White Space at Bottom Page not set?
That sums up what I know of possible software setting issues right now.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
January 2016 update, 700+ inkjet media white spectral plots
Jdejesus:
Thanks Ernst for taking the time to go over a few things.
Tomorrow when I get into my studio I will print out a test print and check it's margins and see if they are the 5mm/17mm your describing. I did look at the driver settings I have used in my Margins/Layout tab. In the past I have always used 'OVERSIZED'. I don't have a 'STANDARD' option. That is also making me think that I need to update my firmware...... :-\
I'm on OS X 10.10, the printer is the PS version, and i'm printing directly from Photoshop CS6 (using cmd+p and adjusting all of the settings from the tabs).
I'll update my findings tomorrow. Thanks again for taking the time to problem solve my issue.
-Joshua
Brad P:
Having Meener Dinkla's attention is certain to help, so give a lot of attention to what he says. I hope I can pay some of his help to me forward to you.
Seeing you are printing from Photoshop and have OSX and a z3200 as I do, I've run into similar issues after I got my Z3200 four years ago. It's a great machine no matter what the Epson or Canon fans say, and I have always found their customer support extraordinary (once you get the right telephone number).
If you are printing from Photoshop, my best guess is after selecting File>Print, click on Print Settings. (Eventually you have to understand what all the settings do in this series of menus to really control the printer from Photoshop). The settings change when you click on Layout and select the other options in that pop up menu. (When you do this, by the way, you are also changing some of the print settings in the underlying HP Printer Utilities application too.)
I'd try two things first. After selecting File>Print to bring up the print menu, click on Paper Size to pull up your particular paper. Most common papers are listed here. But I don't see 24x36" on my screen so I suspect this might be your problem. If you see the same thing, you will need to click on Manage Custom Sizes on the bottom and follow the series of menus to create that paper size in the fairly self explanatory menus there. Make sure to understand what you set as print margins. It will thereafter appear at the bottom of the previous pop up menu, and that paper size needs to be selected whenever you change papers to that 24x36"paper size.
Before printing, do this second step.. Go to File>Print, click on Layout and select Margins. Make sure you have not selected "Clip Contents by Margins" (I usually select Oversize), or if you do, make sure you haven't clipped your image by your margin settings in the step above.
Hope this works. Photoshop actually interacts with the printer driver settings so you shouldn't need to go there first. You can check and change those settings in the HP Printer Utility menu later if this doesn't solve your problem.
Mark Lindquist:
If you are sending a 16 bit tiff file to the printer that is larger than 32,768 pixels you may be exceeding the file capacity and it will clip the bottom of the print. Try a test:
convert your file to 8 bit jpeg and make a print. If it prints fully, that would be an indicator that the file size is too big. Since you are using Mac OS 10.10, that in itself could be an issue. If so, you might consider downloading and installing 10.9.5 which might be more stable.
Another thought:
The I/O Timeout setting may be too short. Increase the I/O timeout setting (Setup Menu/I/O Setup/IO Timeout) and try again.
Mark
Edit for numbers facts
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