the raw files in your case - what is the camera model ? can you otherwise work with those raw files in Phocus on Windows ?
Camera model is H3Dll 39ms. Is that the problem?
Alternatively, I shoot almost exclusively multi-shot, capturing on location to a laptop loaded with Flexcolor.
I then process in Phocus 3.0 back at base.
Is that my problem? Should I be capturing to 3.0 as well as processing in it?
Thanks.
D.
Ps. So easy with C1 - just open a Support case and you know the answer within the hour.