Topic: ipf8300 - What a disaster (Read 7662 times)

Kanvas Keepsakes · « **on:** February 25, 2016, 02:31:51 pm »

Hey guys. I'll make this as short as possible. Print head on left side went out. Ordered a replacement and swapped it. Locked up on refilling with ink so Canon told me to pull power. Wouldn't boot after that. Changed to another power outlet and worked. Replaced maintenance cartridge. Replaced 3 inks that went out. Then got another hardware error after trying to print. Canon said that was other print head. So I ordered the right print head. Swapped it right now. Now I'm getting same hardware error again.

03130031-2F48

Canon support said if its still giving this error even after new print heads that it has to be serviced. I'd love to just throw it away and order a new printer but I just spend over $1K on consumables that won't be transferable to another printer. Man this sucks. Anyone have any ideas?

Bart_van_der_Wolf · « **Reply #1 on:** February 25, 2016, 02:46:34 pm »

Quote from: Kanvas Keepsakes on February 25, 2016, 02:31:51 pm

Changed to another power outlet and worked.

Hi,

No solution, but I wonder. Is the power supply stable, could it be a cause?

Cheers,
Bart

Kanvas Keepsakes · « **Reply #2 on:** February 25, 2016, 04:16:02 pm »

The actual error I'm getting is a print head error. Maybe bad print heads I ordered online?

mburke · « **Reply #3 on:** February 26, 2016, 08:37:46 am »

I had the same issue with the 6400. I eventually junked it. All manufacturers have problems. I wound up downsizing to a 3880 Epson. Really happy i made the change. If I need a big print I can have it done. Really enjoying printing again.

Roscolo · « **Reply #4 on:** February 26, 2016, 12:02:47 pm »

Quote from: Kanvas Keepsakes on February 25, 2016, 04:16:02 pm

The actual error I'm getting is a print head error.

And what is the exact error code you are getting?

picman · « **Reply #5 on:** February 26, 2016, 12:09:29 pm »

You might find this section useful.
http://forum.luminous-landscape.com/index.php?topic=72779.0

Kanvas Keepsakes · « **Reply #6 on:** February 29, 2016, 10:47:12 pm »

Quote from: Roscolo on February 26, 2016, 12:02:47 pm

And what is the exact error code you are getting?

I'm getting:
Hardware Error
03130031-2F48

Erland · « **Reply #7 on:** March 01, 2016, 05:37:53 am »

I think you mean 03130031-2F46?
Hardware error.
03130031-2F46
Turn off printer, wait, then
turn on again.
03130031-2F46 Platen shutter failure Check the platen shutter and shutter HP sensor.

Kanvas Keepsakes · « **Reply #8 on:** March 01, 2016, 11:32:42 am »

Quote from: Erland on March 01, 2016, 05:37:53 am

I think you mean 03130031-2F46?
Hardware error.
03130031-2F46
Turn off printer, wait, then
turn on again.
03130031-2F46 Platen shutter failure Check the platen shutter and shutter HP sensor.

Hey Erland. Just did a nozzle check on printer and sure enough it is an 8 at the end. Check out the photo

Erland · « **Reply #9 on:** March 01, 2016, 12:16:38 pm »

Super strange. Can't find it in the service manual... But I think something-something-48-ish came up at a customer, and a flat cable to the printheads did the job. Can't say for sure though..

Landscapes · « **Reply #10 on:** March 01, 2016, 02:37:27 pm »

Quote from: Erland on March 01, 2016, 12:16:38 pm

Super strange. Can't find it in the service manual... But I think something-something-48-ish came up at a customer, and a flat cable to the printheads did the job. Can't say for sure though..

The problem with a flat cable replacement is that I don't think you can just replace the cable. On my 6400, the carriage unit was replaced along with the main board, but I do remember the carriage unit having the cable go right in with no ability to swap it out... it seemed to be a part of the unit.

From my experiences as well, when a new printhead doesn't solve the problem, it can just as easily be the cable, carriage unit, or main board. All the techs do is swap out the parts and see what works. The unfortunate thing is that if the main board is bad, but you just change the carriage unit and put in new heads, the bad main board might fry everything. When you change the main board, you have to change everything else down the line again.

I had the carriage unit replaced, didn't fix the problem. Had the main board replaced, didn't fix the problem. Now, the suspect was that even though the board was new, it fried the just replaced carriage unit, which would have fried the new board in return. On the third try, the tech put in a new main board, a new carriage unit, and 2 new heads. Problem fixed. Thank god warranty covered it.

Roscolo · « **Reply #11 on:** March 01, 2016, 03:13:29 pm »

Quote from: Kanvas Keepsakes on February 29, 2016, 10:47:12 pm

I'm getting:
Hardware Error
03130031-2F48

Exactly what I thought. Send a file to the printer. Wait for error message. Turn it off. Turn it on. Wait for error message. And repeat. This error will usually clear after anywhere from 3 to 12 restarts. You may get error message 2F49 or 2F51 as well. Just continue with the restarts.

And it won't hurt to be running at least a few prints through your printer at least every day.

I wouldn't bother with replacing too many printheads or the mainboard unless under warranty. It's cheaper to buy a new printer, especially considering the ink that comes with a new one. If it itsn't cheaper for you to buy a new printer, you may not be printing enough to justify owning a wide format printer.

Kanvas Keepsakes · « **Reply #12 on:** March 01, 2016, 03:56:33 pm »

Quote from: Roscolo on March 01, 2016, 03:13:29 pm

Exactly what I thought. Send a file to the printer. Wait for error message. Turn it off. Turn it on. Wait for error message. And repeat. This error will usually clear after anywhere from 3 to 12 restarts. You may get error message 2F49 or 2F51 as well. Just continue with the restarts.

And it won't hurt to be running at least a few prints through your printer at least every day.

I wouldn't bother with replacing too many printheads or the mainboard unless under warranty. It's cheaper to buy a new printer, especially considering the ink that comes with a new one. If it itsn't cheaper for you to buy a new printer, you may not be printing enough to justify owning a wide format printer.

Rosco,
I'm pretty sure I've passed the 3-12 tries already. Job gets sent and as soon as it's about to start, error appears. Luckily both print heads I just replaced were refunded to me so I'm not out THAT much $$$. I did put a bunch of 700Ml ink tanks in here brand new. Those won't work with my new 8400, right? I guess it's time to take the plunge and buy an 8400.

Roscolo · « **Reply #13 on:** March 01, 2016, 04:40:59 pm »

I think the ipf8300 and ipf8400 do take the same ink carts.

Kanvas Keepsakes · « **Reply #14 on:** March 02, 2016, 12:43:25 am »

Quote from: Roscolo on March 01, 2016, 04:40:59 pm

I think the ipf8300 and ipf8400 do take the same ink carts.

Even after they're been put into an 8300?

asch · « **Reply #15 on:** March 02, 2016, 05:02:00 am »

Same kind of experience with an IPF6300. A head burnt, then many errors occured. Changing the head didn't solve the issue. A tech told me the same things than Landscape, but the printer wasn't warranty.. Gone to junk.

This is the same ink for both printers.

If your old cartridges are not recognised in the 8400 you can certainly refill the cartridges of the 8400 with the old ink when they will be empty. Just to replace the used chips with generic chips. For exemple, these ones: https://store.inkjetcarts.us/canon-pfi-706-compatible-chips-p6544.aspx

Dward · « **Reply #16 on:** March 02, 2016, 12:45:08 pm »

I replaced my 8300 with an 8400 and used the ink carts that had been installed in the 8300. Canon support confirmed that it would be fine. No issue--worked perfectly

David V. Ward, Ph. D
www.dvward.com
David V. Ward Fine Art Photography

Kanvas Keepsakes · « **Reply #17 on:** March 02, 2016, 12:59:08 pm »

Quote from: Dward on March 02, 2016, 12:45:08 pm

I replaced my 8300 with an 8400 and used the ink carts that had been installed in the 8300. Canon support confirmed that it would be fine. No issue--worked perfectly

David V. Ward, Ph. D
www.dvward.com
David V. Ward Fine Art Photography

Dward, I have the older 8300 ink tanks that according to canon are not compatible. I have the PFI-704's not the 706 version of the ink carts. According to Canon only the newer 706 (for 700Ml) and 306 (smaller liter) are compatible with 8400.

Kanvas Keepsakes · « **Reply #18 on:** March 02, 2016, 12:59:49 pm »

Quote from: asch on March 02, 2016, 05:02:00 am

Same kind of experience with an IPF6300. A head burnt, then many errors occured. Changing the head didn't solve the issue. A tech told me the same things than Landscape, but the printer wasn't warranty.. Gone to junk.

This is the same ink for both printers.

If your old cartridges are not recognised in the 8400 you can certainly refill the cartridges of the 8400 with the old ink when they will be empty. Just to replace the used chips with generic chips. For exemple, these ones: https://store.inkjetcarts.us/canon-pfi-706-compatible-chips-p6544.aspx

Asch, I can buy the chips from that site, put those chips on the older tanks, and they should work? Is that how those work?

asch · « **Reply #19 on:** March 03, 2016, 05:40:24 am »

Quote from: Kanvas Keepsakes on March 02, 2016, 12:59:49 pm

Asch, I can buy the chips from that site, put those chips on the older tanks, and they should work? Is that how those work?

I don't know if the PFI-704 can be correctly inserted in the 8400, or if it's only their chips that are not recognised in the 8400. I would think it's ok as the reverse may be done, PFI-706 in the 8300. But I haven't try it myself, impossible to attest that it works.

Better to ask to the reseller before buy them.

Author Topic: ipf8300 - What a disaster (Read 7662 times)