All, This is the part of the thread that was personal message previously; sharing to help anyone who might benefit:
Thank you so much Mark. its code 86:01. I've unplugged and rebooted many times. The head literally will no move further than a few inches from the left edge towards the middle when it initializes. I tried to gently "encourage" it but no movement so can't pull print heads, etc. It DID move more than this in earlier initialize off/on cycles after I first got the code. Also won't move with power off. I cannot see or feel any kind of obstruction near the head. Any idea how to free the head so I can perform other steps? BTW the cleaning area is nasty but I don't think that is new, I've just never looked in there with a bright light before. OH I just found this (hope picture inserts) Looks like string (part of belt?) wrapped around the stepper motor teeth and under belt? I can't figure out how to insert a picture of this but will try.
Thanks
Mark
Hi Mark,
Not sure you saw the replay I left for you on the forum to your post. OK, well, now it does sound like a belt issue. Actually, you're going to have to replace the belt ultimately very soon. If you're going to fix it, you'll need to pull the whole thing apart and do a totally thorough cleaning and get all the crud out of there. - Best to do as much vacuuming and wiping as you can before pulling it. Take tons of photos at each step of the way.
One thing you might want to consider is the possibility of picking up a used or new Z3200ps printer. The only reason to keep the Z3100 is for B+W work. Otherwise the Z3200ps beats it. But if you get a used one, you might have to pull it apart to change the belt too.
See if you can cut the string off of the stepper pulley and if you can, maybe the head will move for you.
There is a way to move the carriage but it involves taking the right side of the printer apart.
If the printer is off, you should be able to move the carriage unless it's hung on something. Try pulling and pushing with a little more force.
If you break it, I never said that, LOL.
Might as well start getting your gear and supplies together, get your manual printed, and review everything again and jump into it.
Read my page on it a few more times before you go at it:
My Repair Notes