Luckily for me I've been v busy and have been offline for months, I had just downloaded LR 6 stand alone, installed it, realised how rubbish it was and just carried on using 5.7 for my work...
I came back online yesterday, wow... I tried to update 6 and 'give it a go' over the holidays... Adobe updater failed to update, online chat support failed miserably and told me to basically **** off to the forums for answers...
As I sit here wanting to use a product I spent money buying, it's beyond useless... I like many others don't have time during a busy week to 'chat' to a random computer, or to navigate and avoid the traps of being sold a CC product, to find the updated software... Is it me or is Adobe not unlike Apple, becoming a paranoid joke...!
The idea of actually helping or wanting to help allied to actually knowing a product seems beyond them.
Many years ago us photographers new to the high cost of digital had shall we say copies of a program not designed for photographers called photoshop, very expensive, very powerful, quite complicated and a world leader is its ability and how stable it was.. Adobe had many people using it for free and not contributing a cent. Fast forward to Lightroom, a program designed for photographers and priced at a much more realistic price, and hey... we all bought it, and loved it in the main...
Seems to me they have taken the money and done a runner...
Rubbish product support, rubbish product rollout...
Film anyone...?
IS it just me or are Adobe getting even worse...?
Steve