Colormunki Photo died.

[Some Guy]

My 3-4 year old Colormunki Photo's large rotary-dial switch gave up and would only come on when turned to the calibrate position.  No more ability to read anything.  I have a i1 PhotoPro2 as backup so no huge loss, even though it is slower to use.

Turned out x-rite responded with a "Send it in and we'll replace it" when I did their online RMA thing.  So for $6 in USPS postage, in two weeks they sent me a whole new one in a new box - FREE!  Seems they also added the ability to do camera profiles too with the Colorchecker-mini enclosed in the newer models ( http://xritephoto.com/CMcamera ), and the case seems a bit easier to get on than the older one which was tight.

Hats off to x-rite!   
 
SG

[digitaldog]

That's good to hear! Looks like X-rite might be trying to turn the page. I reported a bug in i1Profile, it's inability to recognize barcoded targets from an iSis (which did work in the past). They told they found a bug and fixed it, hopefully I'll see a fixed version. Figures crossed...

[GWGill]

My 3-4 year old Colormunki Photo's large rotary-dial switch gave up and would only come on when turned to the calibrate position. 

It seems that the internal flexible cable that connects the USB socket to the rotating electronics sometimes goes open circuit. I had to replace this in one of the ColorMunki's I have. (Admittedly that instrument had been given a rather hard time, having been disassembled and re-assembled many times without much regard to whether it needed to work again.)

For anyone with the required mechanical aptitude and less co-operation from X-Rite, the part that needs replacing is a "200mm FCC/FPC Jumper Cable 8 x 0.5 mm pitch with connectors on opposite sides (i.e. type D)". A typical replacement part is the WURTH 687708200002.