Found it odd that I couldn't find the name of the person writing that article? blog? resume? performance letter in order to get a raise?... until I reached the bottom. I take it the writer's name is Charles Pearson?
So much for intuitive design? This often happens with those that are more facilitators than creators.
We heard things like: “The limitations of Photoshop aren’t with visual design. It’s with capturing the experience — that’s where the barriers are.” Meaning, it was difficult to work quickly and efficiently on a design meant for multiple devices and/or multiple screens. It wasn’t easy to recycle and repurpose elements, to create a responsive design system.
The main reason I got out of graphic design and just switched to photography. It's all about what to put in the frame and how easy it should be to do so. It took them this long to figure that out after Pagemaker, Illustrator, InDesign, Quark and a number of other graphics apps that aid in filling a square or rectangular frame.
That would make anyone quit graphics and wish they were just a facilitator.