No apology needed, I was just confused by the quote. I have always had this problem with matte ink, more so with canvas prints than matte paper.
This is on a epson, using the Driver and printing from LR or CC.
With a matte print many times I see a big loss in shadow details in the blacks, they just block up, if I use the relative colormetric intent. You won't see it in a softproof, only in the print, but it's very clear. By moving to Perceptual and working shadows a bit in LR, I can get an acceptable print most of the time.
However, same print, no push done in LR, if I go to a PK ink and a glossy or semi gloss paper or canvas the difference in shadows is most impressive, and the relative intent works better here.
I have tried both Epson profiles, Canson Profiles, my own profiles made with i1 and latest software and I still have the issues with MK ink on matte canvas or paper.
Paul