What is the process? The last time I had a lens serviced there was a U.S. number to call. They dispatched the info to MAC. Everything now points to Phase One but I after spending a whole there Phaae says to contact a Mamiya service center for Mamiya products.
Is there a U.S. number to call? In the old days the number was on the main Mamiya website.
Thanks
Paul
For Phase One/Mamiya D Lenses and Schneider LS lenses for the DF/DF+ camera system, any Leaf/Phase One dealer can navigate repairs.
For older lenses, particularly RZ/RB, etc, Precision Camera has been tasked with the responsibility.
http://www.precisioncameraworks.comMAC (Mamiya America Corp) no longer has anything to do with Mamiya products, sales or service. I know, weird.
Perhaps there is a name change in their future, since they certainly do continue to carry a large stable of well-regarded product lines (Benro, Induro, Ilford, Kupo, Limelite, MeFoto, Pocket Wizard, Tenba, Elinchrom, Bowens, Sekonic, Toyo, Gepe, Heliopan, NovaFlex, Kaiser, Vu Filters).
Gepe/Heliopan/NovaFlex/Kaiser were recently picked up from the former distributor HP Marketing.
To be sure - if you purchased Phase One/Mamiya D or SK LS lenses though a dealer, that dealer can manage that repair process for you.
Steve Hendrix
Capture Integration