Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: canto on January 10, 2015, 08:18:15 am
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Now another annoying problem.
9 of my 12 cartridges are noted as Expired when they are NOT.
I replaced all cartridges last october.
And printer refuses to print : Sending date to printer takes ages and progress bar is stuck.
Last prints I made, printing took 2 minutes for a 30 cm x 40 cm job.
Now it's stuck…
A nightmare.
What can I do ?
Update
Now it seems ICC profile for that HP Semi Gloss Contract paper is obsolete. I used it 3 weeks ago !!!
I bloody tried to update it but access to HP source through HP utility is impossible.
Really getting MAD with this.
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First, try shutting printer down from front panel. Turn off toggle switch in back of machine. Unplu the power cord and keep it unplugged for 60 seconds. Plug it back in. Turn toggle switch to on and wait for printer to power back on. See if any change.
If no change, shut down again. Pull all the ink cartridges out. Restart. Printer will ask for inks. One by one, reinstall ink cartridges. Printer may say cartridge is expired. Answer questions on front panel - agree-- and continue to next cartridge. Do this until all are installed.
Run a full head cleaning and print out a diagnostic image. Check to see printheads are working correctly, then send another print. See how that goes.
To access software and drivers on HP, go here:
HP Z3100 Drivers
(http://tinyurl.com/z3100drvers)
BTW - your cartridges may be expired. Check the expiration dates. If after checking and reinstalling, and you are poositive they are not expired but printer says they are, if you have proof of purchase, call HP and tell them. They may replace them after running you through some hoops.
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I use expired inks on my Z3100 without any issue. I'm told they are expired, but the printer still uses them just fine. Never noticed any deternental affects using expired inks.
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Yeah, as long as your printer is out of warranty - no problem.
If it's under a service contract, then it's an issue with HP. But yeah - no sweat.
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All printheads are brand new (1 month old), HP models bought from Amazon.com
Cartridges too, except 2.
Machine has been totally overhauled by HP maintenance in october. New printing cart, new motherboard, new many other things.
Printing test after overhaul were perfect.
So what gives ???
I downloaded new raster (oct 2014) which has a deactivation feature for expiration control.
Now this is solved.
I made a printing test from Printer Utility, testing printheads and colours : perfect, not a single error.
What is not solved is the ICC profile matter. I use HP Semi Gloss Contract paper which profile was perfectly recognized 1 month ago.
Now printing job remains indefinitely stuck. So I checked list of profiles from Print Utility. It says this profile for HP Semi Gloss Contract paper is obsolete !!!
It's selected on printer screen command under the "Paper" item.
So I tried to download a "new" ICC profile for it from printer utility. It says access to the HP server is impossible.
Nightmare… :'(
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What firmware do you have installed?
Is your ICC issue just after re-profiling? Did you try and see if profiling will clear it, or calibrate as a new paper/custom?
I'm new to this z32 printer, but have had my share of interactions with it and earlier models that seam to have the same "sw mentality approach" to the machines.
I wonder if you could delete it and recal to have a fresh file?
These above are just what I can think of to try and be helpful. Don't mind me if you already tried these things....
But firmware can often have a role in these issues.
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What firmware do you have installed?
Is your ICC issue just after re-profiling? Did you try and see if profiling will clear it, or calibrate as a new paper/custom?
I'm new to this z32 printer, but have had my share of interactions with it and earlier models that seam to have the same "sw mentality approach" to the machines.
I wonder if you could delete it and recal to have a fresh file?
These above are just what I can think of to try and be helpful. Don't mind me if you already tried these things....
But firmware can often have a role in these issues.
No : profile issue was before and after. I installed raster and printer utility dated from oct.2014 from HP website.
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what rip is this?
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What OS are you using? Mac or Windows and which version?
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what rip is this?
He's talking about the raster driver from HP, Phil
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All printheads are brand new (1 month old), HP models bought from Amazon.com
Cartridges too, except 2.
Machine has been totally overhauled by HP maintenance in october. New printing cart, new motherboard, new many other things.
Printing test after overhaul were perfect.
So what gives ???
I downloaded new raster (oct 2014) which has a deactivation feature for expiration control.
Now this is solved.
I made a printing test from Printer Utility, testing printheads and colours : perfect, not a single error.
What is not solved is the ICC profile matter. I use HP Semi Gloss Contract paper which profile was perfectly recognized 1 month ago.
Now printing job remains indefinitely stuck. So I checked list of profiles from Print Utility. It says this profile for HP Semi Gloss Contract paper is obsolete !!!
It's selected on printer screen command under the "Paper" item.
So I tried to download a "new" ICC profile for it from printer utility. It says access to the HP server is impossible.
Nightmare… :'(
Click on the paper in color center and look at the drop down menu items below - there might be a revert setting.
Try exporting the paper preset from the drop down menu. Export it to a file. Then import it back in - it will go into "Additional Papers"
If you have to redo the calibration and make a new profile from the original, it's not all that bad is it? Or are you saying it won't let you?
Let me know if you're using Mac or Windows and what version. They are different, and I speak both. It's all solveable. Take it easy....
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Mark,
I'm on a Mac - Yosemite.
I exported. Now I have a Profile ICC : HP designjet Z3100, HP Professional Semi-Gloss etc.
Now I have tried to import it again : it says profile is defective and cannot import it.
I'm gonna throw the bloody thing through the window.
Update
Now I tried something else : I exported not the ICC profile, but the entire drop down menu from Semi gloss.
It did import something and it's now rebooting.
Problem is I double checked : every ICC of the list is "obsolete" or "recommanded". Why should export/import/recalibrate for every profile.
This is maddening
Update
I loaded roll when it asked for it. It says it loads roll, then that I should "Load roll from rear slot". But it's already loaded !!!
Then it says it's too far from blue line (but it never advanced paper), so I should lift lever to cancel loading.)
I redid the whole process 3 times.
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Generally you just need to do a calibration print of the profile to renew it - you can do this thru the printer if not color center. I don't bother doing too often - the printer runs fine as it is.
Sometimes if is too far from the blue line it's overlapping to the right and will say the same message.
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Generally you just need to do a calibration print of the profile to renew it - you can do this thru the printer if not color center. I don't bother doing too often - the printer runs fine as it is.
Sometimes if is too far from the blue line it's overlapping to the right and will say the same message.
It's not overlapping : it's not even skewed.
And it redid this 3 times. It's impossible.
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Mark,
I'm on a Mac - Yosemite.
I exported. Now I have a Profile ICC : HP designjet Z3100, HP Professional Semi-Gloss etc.
Now I have tried to import it again : it says profile is defective and cannot import it.
I'm gonna throw the bloody thing through the window.
Update
Now I tried something else : I exported not the ICC profile, but the entire drop down menu from Semi gloss.
It did import something and it's now rebooting.
Problem is I double checked : every ICC of the list is "obsolete" or "recommanded". Why should export/import/recalibrate for every profile.
This is maddening
Update
I loaded roll when it asked for it. It says it loads roll, then that I should "Load roll from rear slot". But it's already loaded !!!
Then it says it's too far from blue line (but it never advanced paper), so I should lift lever to cancel loading.)
I redid the whole process 3 times.
Man, I think you've got some Gremlins in the machine. Did you ever do what I suggested a long while back - shut it down and unplug and wait 60 seconds, plug back in then reboot?
Unplugging can work wonders....
Also, just another thought - are you running via USB or Lan?
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Man, I think you've got some Gremlins in the machine. Did you ever do what I suggested a long while back - shut it down and unplug and wait 60 seconds, plug back in then reboot?
Unplugging can work wonders....
Also, just another thought - are you running via USB or Lan?
Thanks.
USB.
Yes, I did you reboot. I'll redid it tomorrow (11 p.m. now in Paris)
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OK - I think I got you covered. Get rid of the USB and connect to LAN.
This is often a HUGE problem with Z Series printers.
Try it and see if it disappears.
BTW - if you are in Paris, there is a great photographer - Neil Snape - maybe you know him. He knows this printer inside and out.
But try the LAN cable - you may be surprised.
-Mark
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Mark, I tried the LAN cable : the printer is even not recognized by the Mac.
With USB, it instantly is.
I'll try and contact Neil Snape. I spoke with him some time ago.
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OK - you need to go to system preferences and add new printer for the LAN connection.
Mac Drivers are somewhat problematic. Install the HP Utility.
Method 1:
Download the correct printer driver from the HP Drivers page.
Mount and run the .dmg file.
Add the Bonjour device choosing which driver from the list.
Method 2:
Alternatively, add the device in from system preferences, and choose from the list of drivers which driver you prefer (PS or PCL3).
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Mark,
The HP drivers are installed already. I've never used Apple drivers.
You don't seem to understand it's in System Preferences that the printer never appears when clicking on the "+" sign to add it in LAN.
It simply is not SEEN by the System Preferences in LAN. Instead, in USB, it's instantly recognized in System Preferences > Printers and Scanners.
Several users report Ethernet is unreliable on Z.
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Mark,
The HP drivers are installed already. I've never used Apple drivers.
You don't seem to understand it's in System Preferences that the printer never appears when clicking on the "+" sign top add it.
It simply is not SEEN by the System Preferences. Instead, in USB, it's instantly recognized in System Preferences > Printers and Scanners.
Several users report Ethernet is unreliable on Z.
I understand fine. All three of my Z Series printerrs are all working fine on windows and mac systems.
There are several ways to find your printer in system preferences.
Good luck.
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I confirm after reboot :
1. LAN is never seen in System Prefs
2. USB is instantly recognized
3. Printer is marked up and running in Printer Prefs
4. Printjob remain stuck (see attachment)
5. 5 hours lost so far with the bloody machine (and soon 2 clients)
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I understand fine. All three of my Z Series printerrs are all working fine on windows and mac systems.
There are several ways to find your printer in system preferences.
Good luck.
What do you mean by "several ways".
I selected driver Z3100 in the list, but it doesn't show in LAN… In USB, it's there. I'm lost.
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i's early Sunday morning, but if you can wait, I'll try to help you.
Go to the printer and find the printer's IP address.
It will be something like 192.168.0.5
Look on the front panel.
Of course it must be plugged in to a local area network first.
In system preferences there is a way to enter the IP address.
Then you choose the option of choosing the driver from a list. These will be the drivers you dowloaded.
You will be adding another printer in System preferences this way. You will then have two printers, the usb Z3100 and the LAN Z3100. You may use whichever it is plugged into, either usb or lan.
I can make some screen shots a little later if it will help.
A little later. For now find out your printers IP adress. If you can't find it, plug in the network cable, then begin a consecvutive search on your browser. Start with entering 192.168.0.1, then 192.168.0.2, and so forth until the printer's embedded web server pops up.
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Just an note about expired ink.
I also ordered some Z3200 ink from Amazon (I'm in the US and an Amazon Prime member). I ordered the ink which was eligible for Prime shipping but came from a supported Amazon 3rd party. Two of the cartridges were in their sealed plastic bags but not the cardboard packaging. The third was in its cardboard box. After installing these 'new' cartridges the two shipped not in the box showed "out of warranty" and "expired". The box for the third cartridge showed the expiration date and it was OK. The expiration date is not printed on the plastic bag only on the cardboard carton. I returned the expired cartridges for credit to Amazon and purchased through ATLEX here in the US. Received those and they are fresh well within the expiration period.
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Now it prints, but sheets only.
Rolls are not recognized.
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Now it prints, but sheets only.
Rolls are not recognized.
Are you still printing via USB?
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Yes , USB. So far, cannot find IP address. Tried the whole series you suggested.
Update
Finally found it : 192.168.20.10
But it says it cannot configure it… ???
Loaded roll. Again the same bloody routine : Feed in rear slot. Papper too far from blue line. Unload it. And again "Feed in rear slot".
;D ;D ;D
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OK - you have found the IP address of the printer.
Plug the Network cable back in.
You will be adding ANOTHER printer in system preferences.
Here is how:
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OK - you have found the IP address of the printer.
Plug the Network cable back in.
You will be adding ANOTHER printer in system preferences.
Here is how:
Yes, I had already did that.
Why do you want me to add a 44" when mine is 24", and is already added ?
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This may be over your head. If you like USB - then stick with it. It must be an approved USB cable not over a certain length. (Google it). If you are using a long USB cord - that could be your problem.
As for paper printing roll not being recognized, try both methods of loading paper - from the front panel, or just load from the rear.
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Yes, I had already did that.
Why do you want me to add a 44" when mine is 24", and is already added ?
Using mine as an illustration.
How long have you had this printer? How long have you been working with it?
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Using mine as an illustration.
How long have you had this printer? How long have you been working with it?
Printer is 2010.
It's been totally overhauled by HP (as said) last october. Was perfectly functional since then.
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This may be over your head. If you like USB - then stick with it. It must be an approved USB cable not over a certain length. (Google it). If you are using a long USB cord - that could be your problem.
As for paper printing roll not being recognized, try both methods of loading paper - from the front panel, or just load from the rear.
USB cable is brand new and 80 cm long.
How can you load a roll from the front panel ???
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USB cable is brand new and 80 cm long.
How can you load a roll from the front panel ???
From the front panel> Go to Papers> Load Paper> Load Roll> Follow instructions.
The other way is just to feee the roll in the rear slot without using the front panel.
This is pretty rudimentary stuff - seriously, perhaps reading the HP Z3100 User Manual might be helpful for you.
A lot of questions are answered in there.
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OK - you have found the IP address of the printer.
Plug the Network cable back in.
You will be adding ANOTHER printer in system preferences.
Here is how:
Did that, and had this message in dialog (attachments)
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From the front panel> Go to Papers> Load Paper> Load Roll> Follow instructions.
The other way is just to feee the roll in the rear slot without using the front panel.
This is pretty rudimentary stuff - seriously, perhaps reading the HP Z3100 User Manual might be helpful for you.
A lot of questions are answered in there.
I tried both methods : choosing paper from front panel, and just feeding it.
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Did that, and had this message in dialog (attachments)
Perhaps You have entered the incorrect IP address.
You entered 192.168.20.10
I believe it should be something like 192.168.0.10
Check the subsequent IP addresses one by one, starting with 192.168.0.1, and so on.
See if your printer comes up within the first 10 ending numbers.
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You seem to be having a whole lot of problems with your printer. Maybe you need to have a friend come over and help you, or call HP service back, or whatever.
I'm afraid this is just adding to your confusion.
I usually just start at the wall when trouble shooting. (At the plug).
Try not to give the printer too many problems. Deal with one by one.
You started with ink and now that's fixed.
Edit: It's beginning to sound more and more like potentially firmware and drivers issues. Maybe call HP and discuss with them. Something is definitely screwy - I usually attribute these things to pilot error, but, dunno.
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Perhaps You have entered the incorrect IP address.
You entered 192.168.20.10
I believe it should be something like 192.168.0.10
Check the subsequent IP addresses one by one, starting with 192.168.0.1, and so on.
See if your printer comes up within the first 10 ending numbers.
The address 192.168.20.10 is the primary DNS in printer.
As said, I tried every address from 192.168.0.1 to 0.10…
Besides, when loading paper from the roll feeder, front panel still asks to choose "roll" or "sheet", then the type of paper anyway…
So I don't understand your option front panel OR rear feed…
Then back to the bloody routine : "Feed roll from rear panel" then "Paper edge too far from blue line" etc.
Please be aware I loaded rolls and rolls without any problem before, just inserting the paper edge and that's it. I just stopped using printer for 3 weeks, and now these problems… Fed up…
Will uninstall with uninstaller and reinstall from scratch, we'll see.
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The address 192.168.20.10 is the primary DNS in printer.
OK, can you see the embedded web server in your browser? Send a screen shot including the address in your browser. I'm curious what you're seeing.
Edit: Does the front panel confirm this 192.168.20.10 address?
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OK, can you see the embedded web server in your browser? Send a screen shot including the address in your browser. I'm curious what you're seeing.
Edit: Does the front panel confirm this 192.168.20.10 address?
No web server embedded. Address is recognized in System Prefs > Printers under Ethernet, and functional (sheet loaded only).
Really puzzled… Why HP is not able to implement simple UI that works like Apple's ? Thanks to Carly Fiorina…
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Just to put my 2 cents into the thread. I use a 15' USB cable that I share between 3 printer, two of which are Z3100 printers and have no issues using the USB port. I think there are some other issues with your system and would personally put it back to the condition in which you used to print successfully and work from that known condition. Too many changes gets things out of control.
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Just to put my 2 cents into the thread. I use a 15' USB cable that I share between 3 printer, two of which are Z3100 printers and have no issues using the USB port. I think there are some other issues with your system and would personally put it back to the condition in which you used to print successfully and work from that known condition. Too many changes gets things out of control.
Thank you.
Only problem is I did not changed anything between 3 weeks ago when roll of paper was properly loaded and printer printed on it and yesterday
when it did not.
Why it prints on sheets only now is beyond me.
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Chez may be right - forget the Network printing - it's confusing.
Let's deal with the roll paper issue.
Go back to square one. Plug in USB cord.
Turn Printer off, unplug - wait 60 seconds, plug back in reboot.
Go back to doing everything as you used to.
What are you doing differently when loading the paper? What is different about anything you are doing from how you used to?
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Turn Printer off, unplug - wait 60 seconds, plug back in reboot.
I did turn it off more than one hour, plugged off, plugged on.
Go back to doing everything as you used to.
I didn't change a thing.
What are you doing differently when loading the paper? What is different about anything you are doing from how you used to?
Nothing : I just load paper like I always did. Printer never displayed that absurd sequence of messages : "Load paper" (with the icon closing the sheet feeder, then the icon of a roll loading on the back, etc. Then : "Paper i too far from blue line".
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When I load a sheet, I do the following:
Start sheet in rear, (not from tray, but through the slot above an unloaded roll below, resting the sheet on top of the roll). Usually have to raise the sheet a little until it triggers the media sensor.
Beep.
Go to front panel, load sheet, load sheet with skew, then it asks what paper - choose paper.
Then it often rolls out the paper, then back in then it beeps and asks to raise lever and align paper to blue lines.
Do that and usually it is a successful load.
Sometimes I can get a successful load with the blue line thing.
Roll often works, except if it is not fully to the left or is wound funny on the core. Then printer doesn't recognize it.
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When I load a sheet, I do the following:
Start sheet in rear, (not from tray, but through the slot above an unloaded roll below, resting the sheet on top of the roll). Usually have to raise the sheet a little until it triggers the media sensor.
Beep.
Go to front panel, load sheet, load sheet with skew, then it asks what paper - choose paper.
Then it often rolls out the paper, then back in then it beeps and asks to raise lever and align paper to blue lines.
Do that and usually it is a successful load.
Sometimes I can get a successful load with the blue line thing.
Roll often works, except if it is not fully to the left or is wound funny on the core. Then printer doesn't recognize it.
Same here.
Roll is perfectly neat, not wound funny, fully to the left.
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Will the printer at least take the roll in from the back?
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Will the printer at least take the roll in from the back?
Yes, it says "Paper load", then paper advance is progressing, sometimes it even makes a cut of paper after correcting skew.
Sometimes it does not and says paper is too far from blue line, I have to lift lever and disengage paper rolling it back, then
the whole routine is repeating itself.
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Sounds about right to me - most of the time the rolls load, but sometimes not.
But you can print, right?
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Sounds about right to me - most of the time the rolls load, but sometimes not.
But you can print, right?
No : when it's a roll, I cannot print. Roll is never properly feeding itself, as said.
Only can print ont sheets.
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OK, as a last ditch effort, try fooling the printer as a test.
Go to the front panel and do this:
Paper>load paper>load sheet without skew>enter paper type, lift lever when asked and load the roll from back.
Just see what happens. See if you can print.
Remember, just a test to fool the printer. Maybe something will come out of it.
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OK, as a last ditch effort, try fooling the printer as a test.
Go to the front panel and do this:
Paper>load paper>load sheet without skew>enter paper type, lift lever when asked and load the roll from back.
Just see what happens. See if you can print.
Remember, just a test to fool the printer. Maybe something will come out of it.
Finally, it works. Uninstalling and reinstalling all printers from scratch did the trick. I printed on roll.
Thanks to you, because you insisted on a drivers bug. Thank you so much.
Update
In fact, problem half solved. Printing job has been done from Previoew in Mac. When trying to print from CC14 >Photoshop, printing is still freezing on print progress bar.
So Photoshop won't print…
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Finally, it works. Uninstalling and reinstalling all printers from scratch did the trick. I printed on roll.
Thanks to you, because you insisted on a drivers bug. Thank you so much.
I think Phil Indeblanc may have suggested it earlier, but we finally got there. I'm glad it's back working.
By the way, is there still a little restaurant near St. Sulpice called L'ou Pescadou?
Years ago when I had a show in Paris frequented that little restaurant as it was inexpensive and owners were really nice.
Congrats on the printer working again.
-Mark
Edit: Phil mentioned firmware, actually, not drivers, so I will take the credit after all, LOL.
BTW - don't upgrade the firmware not that you are running, even if you could find it, which I don't think anyone can... The Z3100 stopped firmware updates quite a long time ago if I'm correct.
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Lou Pescadou in St-Sulpice.
http://www.tripadvisor.fr/ShowUserReviews-g187147-d742405-r194561145-Lou_Pescadou-Paris_Ile_de_France.html
Update
In fact, problem NOT solved. Tried a second printing job from Preview in Mac. Stuck. When trying to print from CC14 >Photoshop, printing is also still freezing on print progress bar.
So back to square one…
That's really impossible…
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OK, I hate to say this, but you may have to uninstall then reinstall photoshop. Sometimes the library gets screwed up. I have done it and it worked. You could try upgrading first.
Before you do anything, close out of photoshop, shut down your mac then reboot everything.
Try printing again.
If it won't print out of photoshop, try printing out of Lightroom.
Take this slow, one thing at a time, OK?
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OK, I hate to say this, but you may have to uninstall then reinstall photoshop. Sometimes the library gets screwed up. I have done it and it worked. You could try upgrading first.
Before you do anything, close out of photoshop, shut down your mac then reboot everything.
Try printing again.
If it won't print out of photoshop, try printing out of Lightroom.
Take this slow, one thing at a time, OK?
I did a reboot of Mac after reinstalling drivers for printers.
I could uninstall CC14 but we'll see if it works.
But why won't it print from LR or Apple Preview either ?
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I did a reboot of Mac after reinstalling drivers for printers.
I could uninstall CC14 but we'll see if it works.
But why won't it print from LR or Apple Preview either ?
Actually, I wouldn't ever print from preview. HP used to recommend printing out of Adobe Acobat, but I never tried that.
I am not clear what exactly is happening, when you say is stuck....
From the front of the printer panel, can you find anywhere that allows you to clear jobs?
Maybe you have something pending or whatever. Check this aspect out.
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Mark is good! Few of the top guns on the forum with "Z-knowledge" , you kno wat I meanz,,hehehe...
Yes, I was referring to the calibration and firmware.
Your in good hands with Mark.
I must say, it is weird that this issue is happening all a sudden.
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No : when it's a roll, I cannot print. Roll is never properly feeding itself, as said.
Only can print ont sheets.
From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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I was hoping you would turn up Ernst. Good idea.
Edit: Here is a replacement if you need it (http://www.ebay.fr/itm/Q5669-67801-Q5669-67068-Media-Sensor-For-HP-T610-T1100-Z3100-In-Stock-New-/221239570624)
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I couldn't tell you if its a switch or software, but I think the drivers maybe poorly written. Even on the Win side...
I too had an issue late last night. All a sudden (in Win7x64) it wouldn't send the job to the printer. It first wouldn't show a HP Preview, which I always want to see.
So I reinstalled the driver (along the existing , with different name), and I got it up to the HP Preview, but...The window pops up without the image showing..Its blank,as if I'm printing a blank image.
At least its a step further. I'll be posting a new thread if I can't figure it out :-)
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Actually, I wouldn't ever print from preview. HP used to recommend printing out of Adobe Acobat, but I never tried that.
I am not clear what exactly is happening, when you say is stuck....
From the front of the printer panel, can you find anywhere that allows you to clear jobs?
Maybe you have something pending or whatever. Check this aspect out.
Nothing pending.
I launch printing, and progress bar in printing dialog displays name of job but is not progressing.
When I had normal print job, progress bar was very fast and printing began after a few seconds.
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OK, if it will print from preview but not from Photoshop, I maintain there is something screwy with Photoshop then. As much trouble as you're having, I'd uninstall an reinstall Photoshop.
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OK, if it will print from preview but not from Photoshop, I maintain there is something screwy with Photoshop then. As much trouble as you're having, I'd uninstall an reinstall Photoshop.
Even with Preview not, it won't print. So I can print sheets, and I could print juste once on a roll with Preview. Now back to problems…
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From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
Machine has been entirely cleaned, revised, and several parts changed 3 months ago. Paper path or sensors should not be dirty.
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Nothing changed. Film and paper path are cleaner than my baby's cheek.
Always the same shitty routine with loading paper, front panel asking to lift lever to re-check hubs when HUBS ARE PERFECTLY TIGHT AND FIT,
then asking to lift lever to unload paper because it's too far from blue line. I will DITCH the bloody printer.
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From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
Ernst,
I cannot see any switch in the media insert slit. Upside, I see large rolls (perfectly clean). But no switch whatsoever…
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Its about 9cm out right from where your edge of paper on roll starts. a bit deeper in and on top. At least that is where I see one thing.
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Its about 9cm out right from where your edge of paper on roll starts. a bit deeper in and on top. At least that is where I see one thing.
OK, I've seen it : it's perfectly clean and functional.
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I've been printing all day on my little 24" Z3200 and right as I was finishing - 2 prints to go, the front panel tells me I need to load a new roll. There is a 13 x 19 sheet fully loaded.
I turned it off from the front panel, switched off the toggle switch, unplugged and went away. Came back a minute later, plugged back in, switched toggle on, the printer ejected the paper. I reloaded the paper and all was fine.
Load a sheet. Do what I did above. When it comes back on, try loading a roll again.
If it fails, turn the printer off and follow the wire lead of the media sensor switch and unplug it. Then replug the switch. Turn printer back on, then retry. If you can't get it, call a tech. You're killing youself and loosing valuable work time. Let someone qualified fix it.....
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I've been printing all day on my little 24" Z3200 and right as I was finishing - 2 prints to go, the front panel tells me I need to load a new roll. There is a 13 x 19 sheet fully loaded.
I turned it off from the front panel, switched off the toggle switch, unplugged and went away. Came back a minute later, plugged back in, switched toggle on, the printer ejected the paper. I reloaded the paper and all was fine.
Load a sheet. Do what I did above. When it comes back on, try loading a roll again.
If it fails, turn the printer off and follow the wire lead of the media sensor switch and unplug it. Then replug the switch. Turn printer back on, then retry. If you can't get it, call a tech. You're killing youself and loosing valuable work time. Let someone qualified fix it.....
Where can I find the media sensor switch. Do you have a photo ?
Reply by HP this morning : your machine is obsolete, we cannot fix it. Machine has been bought new in 2009. Those bastards did not find it obsolete when they did a maintenance billed 900 euros last october…
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http://www.luminous-landscape.com/forum/index.php?action=printpage;topic=69551.0
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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http://www.luminous-landscape.com/forum/index.php?action=printpage;topic=69551.0
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
As said, the switch on my machine is not dirty and not stuck. It's perfectly clean, mobile and clicking back vertically when left free : I tested it a dozen times with a ruler : it goes down completely then flips back vertically instantly. I doubt this is the cause. Moreover, the other member who dismounted the whole thing never solved his problem.
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This must be frustrating.
Specially since you already had the service. That service should be under some sort of warranty.
Could your last maintenance triggered something? You needed a new motherboard? Why?
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That ruler does not tell you whether the corresponding signals are produced. That the forum thread quoted did not solve the issue is not representative for the cases were it did solve similar issues. Elimination of a possible cause helps too en route to solve your problem. Getting your hands dirty on the machine may be a better way than hitting buttons on your keyboard in a to me unfriendly attitude.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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That ruler does not tell you whether the corresponding signals are produced. That the forum thread quoted did not solve the issue is not representative for the cases were it did solve similar issues. Elimination of a possible cause helps too en route to solve your problem. Getting your hands dirty on the machine may be a better way than hitting buttons on your keyboard in a to me unfriendly attitude.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
I'm not competent to dismount and unplug that switch cable. I have a tech coming back tomorrow.
I have a car but I don't repair it myself…
As for repair warranty, it's valid 3 months, and it's over since just 10 days. My luck…
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This must be frustrating.
Specially since you already had the service. That service should be under some sort of warranty.
Could your last maintenance triggered something? You needed a new motherboard? Why?
Machine had a series of errors causing all sorts of problems. After a while they decided to replace motherboard.
After that, it worked like a charm.
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If you can't get it, call a tech. You're killing youself and loosing valuable work time. Let someone qualified fix it.....
Machine had a series of errors causing all sorts of problems. After a while they decided to replace motherboard.
After that, it worked like a charm.
Yep - now you're cooking with gas. Finally got there. Happy printing - Mark
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"...hitting buttons on your keyboard in a to me unfriendly attitude..."
Yeah, you called it Ernst. Several people tried helping as best they could and this guy has no appreciation.
These printers are so complicated in many ways, factoring in the software and hardware. Sometimes we can fix things based on the experience of this board, sometimes not. It is often helpful and often many get concise help here, and most are immensely appreciative.
I for one am very thankful for your participation on this board as well as countless others who are willing to give valuable time to help.
-Mark
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Yeah, you called it Ernst. Several people tried helping as best they could and this guy has no appreciation.
These printers are so complicated in many ways, factoring in the software and hardware. Sometimes we can fix things based on the experience of this board, sometimes not. It is often helpful and often many get concise help here, and most are immensely appreciative.
I for one am very thankful for your participation on this board as well as countless others who are willing to give valuable time to help.
-Mark
A bit quick and unfair. If I'm disagreeing with solutions proposed, I'm respectful of whom proposes them.
"You admit your opponent's premises but deny the conclusion." Schopenhauer, The Art of Controversy
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A bit quick and unfair. If I'm disagreeing with solutions proposed, I'm respectful of whom proposes them.
"You admit your opponent's premises but deny the conclusion." Schopenhauer, The Art of Controversy
I was unaware that we were opponents. There is complexity in what you have said, particularly as you did take the most important advice given which ultimately led you to success. When working on troubleshooting these printers, it is a matter of understanding subtle combinations of issues. There are FIVE key areas.
The answer to your dilema was but one avenue to the issues that plaqued you not so long ago, as you were pounding the keyboard and threatening to dump your printer. You may think you have won this one battle, but in the end you will have lost the war.
"...There are not more than five musical notes, yet the combinations of these five give rise to more melodies than can ever be heard. There are not more than five primary colors, yet in combination they produce more hues than can ever been seen. There are not more than five cardinal tastes, yet combinations of them yield more flavors than can ever be tasted..."
Tsun Tzu
Edit: Spelling/typo
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Did he get the machine working right or not?
It would be nice to have seen some acknowledgement of appreciation to those that took time with him and helped in out...working or not.
No problem guys. I'm here, my appreciation is in volumes :-)
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Did he get the machine working right or not?
It would be nice to have seen some acknowledgement of appreciation to those that took time with him and helped in out...working or not.
No problem guys. I'm here my appreciation is in volumes :-)
Yes, Phil, apparently he took your advice and insisted HP honor their previous work,
and mine to have pros look at it:
Machine had a series of errors causing all sorts of problems. After a while they decided to replace motherboard.
After that, it worked like a charm.
But not until after throughout this entire thread, these gems:
"Really getting MAD with this."
"I'm gonna throw the bloody thing through the window."
"5 hours lost so far with the bloody machine (and soon 2 clients)"
"I will DITCH the bloody printer."
Nothing learned, nothing gained. Nothing appreciated.
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To reply to all : printer is still to step one. It doesn't print on roll, it still gives that sequence of messages not consistent with physical evidence (paper is loaded but it says it's not).
As said, I will not take the risk to dismount anything myself : I'm not competent to do that.
HP should be here tomorrow. If it's of any interest to you, I will let you know the final result.
Regards
K.
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To reply to all : printer is still to step one. It doesn't print on roll, it still gives that sequence of messages not consistent with physical evidence (paper is loaded but it says it's not).
As said, I will not take the risk to dismount anything myself : I'm not competent to do that.
HP should be here tomorrow. If it's of any interest to you, I will let you know the final result.
Regards
K.
Yes, do that, we all can learn something from this.
Met vriendelijke groet, Ernst
http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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To reply to all : printer is still to step one. It doesn't print on roll, it still gives that sequence of messages not consistent with physical evidence (paper is loaded but it says it's not).
As said, I will not take the risk to dismount anything myself : I'm not competent to do that.
HP should be here tomorrow. If it's of any interest to you, I will let you know the final result.
Regards
K.
Yes. I would love to know what is at the root of all of this. I would suggest that while HP is there, ask the technician what is the last and most current firmware available for the Z3100, and what version is on your machine. From what I understand, the only way to upgrade for the Z3100 is via a service contract.
Additionally, while the tech is there, once he has repaired the printer, as long as you can't do the repairs yourself, perhaps it might be a final opportunity to get another HP Care Pack printer service contract.
I'm guessing that Ernst's point about the OOPS (out of paper sensor) will be one issue.
I would like to ask if you have the printer plugged in to a power supply backup unit (UPS) or uninteruptable power supply. If you have the ubit plugged in directly to the wall, power surges, brownouts, current spikes, etc., can cause problems, from current interuptions, to frying electrical components, etc.
If you don't have a UPS for the printer and you keep it, then I suggest you consider getting one.
Please do keep us informed.
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Yes. I would love to know what is at the root of all of this. I would suggest that while HP is there, ask the technician what is the last and most current firmware available for the Z3100, and what version is on your machine. From what I understand, the only way to upgrade for the Z3100 is via a service contract.
It has last firmware, uploaded from HP website, dating 2010. No more recent firmware is available. Drivers are up to date (october 2013). I already said that.
Additionally, while the tech is there, once he has repaired the printer, as long as you can't do the repairs yourself, perhaps it might be a final opportunity to get another HP Care Pack printer service contract.
No, it's freely available. And Care Pack are only possible right after the end of original warranty. I did have a Care Pack from 2009 to 2013. Since it ended, I could not buy a new one. At least it's their policy in Europe.
I'm guessing that Ernst's point about the OOPS (out of paper sensor) will be one issue.
If so, why sheet print works perfectly ?
I would like to ask if you have the printer plugged in to a power supply backup unit (UPS) or uninteruptable power supply. If you have the ubit plugged in directly to the wall, power surges, brownouts, current spikes, etc., can cause problems, from current interuptions, to frying electrical components, etc.
If you don't have a UPS for the printer and you keep it, then I suggest you consider getting one.
It has a large UPS for 2000 amp. Power supply here is remarkably clean and stable, with equipment dating less than 3 years, and power voltage being checked constantly between 228 and 232 v. This is not the cause.
Please do keep us informed.
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I'm guessing that Ernst's point about the OOPS (out of paper sensor) will be one issue.
If so, why sheet print works perfectly ?
I guess you'll find out when the HP tech comes.
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I guess you'll find out when the HP tech comes.
I don't hold my breath. They had to do a lots of trial and error when servicing it last october.
They had to come back 4 times to finally change many internals to get it properly running.
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Very odd you had such issues in the first place.
Are you printing outdoors? or close to a open window? Something must have initially happened that so many things went bad. What could it be?
One option I could think of is Bad Tech. If they guess and just start replacing things to hit or miss the fix, then you can have problems.
See if you can screen them on how well they know the machine. I did just that when I called around for a service tech. I have that in the "Busted Belt" thread.
Lets see what they say.
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Very odd you had such issues in the first place.
Are you printing outdoors? or close to a open window? Something must have initially happened that so many things went bad. What could it be?
One option I could think of is Bad Tech. If they guess and just start replacing things to hit or miss the fix, then you can have problems.
See if you can screen them on how well they know the machine. I did just that when I called around for a service tech. I have that in the "Busted Belt" thread.
Lets see what they say.
First Tech was a disaster when changing frayed belt. He made a mess but was not from HP (freelance).
HP tech seems OK, we had lengthy discussion about the machine and he knew it well (he guided me in maintenance submenus very quickly).
I don't know why there were so many problems, except that it was the first maintenance due to problems in 5 years. I might have been
better inspired to have it maintained one a year when I still had the warranty extension running. My bad.
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OK, waiting fo complete report from HP.
So far, what I know :
- Ernst might have been right, because HP tech suspected light sensor for paper path might be (his emphasis on conditional) defective. He could not see why paper roll was recognized, then not, or a sheet was recognized then not, problem being when you change from roll to sheet or sheet to roll, Z3100 gets confused even after proper selections/calibrations have been made.
- They also changed a connector somewhere
- He also hinted to a driver bug problem somewhere, acknowledging what we all know, namely that HP made every effort to write decent drivers for Windoze, and not so for Mac. They're right, Apple is a small boutique company doomed to oblivion soon… ::)
- He spent a total of 2hrs30 to triple check it.
- Icing on the cake, they accepted to carry this under warranty after previous intervention
So now it's printing and rolling, finally.
Amen.
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Amen? You mean, thanks to this forum and folks active in it.
:-)
Glad that is over and fixed.
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Amen? You mean, thanks to this forum and folks active in it.
:-)
Glad that is over and fixed.
You're right, I never should have used the word.
Now back to square one :
- HP tech bee there 2 hours, changed light sensor for paper sheet or something like that
- Made tests from PC and Mac
- Apparently printer printed on sheet and paper alternately
Now, today launching print job on sheet. Guess what ? Charming machine again asks for a roll of paper, after it charged
a sheet and recognized it properly, its format, ist paper type, etc., in the menu "Paper charged". So again it's not printing.
I'm laughing out loud.
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Oh, so you're back and now you want help again?
You have the service contract with HP - I suggest you use it.
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Oh, so you're back and now you want help again?
You have the service contract with HP - I suggest you use it.
Thank you. :-*
I applied your advice, shut off, unplugged, restarted, printed one on roll, then tried sheet.
This time it printed.
I called HP. So many gremlins around that machine. :D
Thank you… :-*
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Hah hah - at least you're showing a little sense of humor, LOL.
I would have suggested that shut off and restart, but I didn't want to be rebuffed again :-)
For whatever reason, buggy drivers, bad Karma, settling in after a service call - whatever, the machine is buggy.
The golden rule is to go the wall in troubleshooting, meaning always shut off, unplug, wait, restart.
Whenever you have little issues that just won't fix, use this method.
IMHO HP has altered their newest drivers, and again, IMHO, they are apparently not as stable.
As quirky as the ZSeries printers are, they produce the most exquisite prints when it's working right, and if you know how.
Nice to see a smile coming from you, even though I fear disingenuous :-), and again, hope it continues to work.
For what it's worth, I have had the same thing happen to me with the roll/sheet bug.
-Mark
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Not
do so fast.
The buggy old lady still continues its pranks.
It printed just one (1) sheet, then reverted to normal : please insert a roll (when a sheet is already in, recognized,
identified, engaged, etc.
I suspect budding Alzheimer. I'll call a neuro. ::)
PS : If I get you well, I'll do have to restart after each print. So, let me count : 12 minutes for an average A 3 print, plus 12 min. for an average
unplug/restart routine. Meaning 24 min. by print sheet. I'll need to live at least 278 years. Good news, thanks to the Z series, you become almost
immortal.
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Not do fast.
The buggy old lady still continues its pranks.
It printed just one (1) sheet, then reverted to normal : please insert a roll (when a sheet is already in, recognized,
identified, engaged, etc.
I suspect budding Alzheimer. I'll call a neuro. ::)
PS : If I get you well, I'll do have to restart after each print. So, let me count : 12 minutes for an average A 3 print, plus 12 min. for an average
unplug/restart routine. Meaning 24 min. by print sheet. I'll need to live at least 278 years. Good news, thanks to the Z series, you become almost
immortal.
Not do fast? Who are you, Mr. Miagi? Not do fast Daniel san.... :-|
There is still a glitch. The HP tech may have installed the switch backwards, or there is a problem with the board where the switch plugs in, or he did not do a complete calibration, or 1 of 100 possible things that could be wrong.
CALL HP - get them back.
Meanwhile at least you can eek out some prints.
Get them back. It is now their problem to fix.
Good luck--
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Not do fast? Who are you, Mr. Miagi? Not do fast Daniel san.... :-|
There is still a glitch. The HP tech may have installed the switch backwards, or there is a problem with the board where the switch plugs in, or he did not do a complete calibration, or 1 of 100 possible things that could be wrong.
CALL HP - get them back.
Meanwhile at least you can eek out some prints.
Get them back. It is now their problem to fix.
Good luck--
I called them back.
I suspect this machine will never go right with these drivers for Mac.
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You should offer them to buy back for a 3200ps upgrade. See what they say.
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I called them back.
I suspect this machine will never go right with these drivers for Mac.
Here is what I did, in case it might help you.
I got a program called VMWare, and I loaded Windows 8.1 pro on it running virtually on my Mac.
Since I use CC on my mac, and you can use it on two installs, I loaded the virtual windows 8.1 Pro with pscc 2014, and lightroom. But most importantly, I bought Qimage ultimate (which only runs on Windows) and I print exclusively out of Qimage now on my virtuak windows machine.
I edit everything on my Mac Pro Tower and print everything through Qimage.
That is one suggestion - one possibility.
I think Phil's idea would be best, if HP will do it. You could always complain that the machine is not performing after numerous service calls and you want it replaced.
I would suggest that you uninstall and reinstall the drivers, and see if that helps. Sometimes after a repair or several repairs, it can make a difference.
I will say that the features and interface through Widows Pro 8.1 are much improved and the GUI is superior to the Mac controls. HP Utility is excellent through Windows.
These are several suggestions offered in the spirit of sincerely attempting to help you.
Perhaps one of the suggestions might help.
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Work under Windows is out of question.
HP keeps sending another tech (here now) who works on PC only and doesn't know nothing about Macs.
Now they say : if we can print from our PC, it's a Mac problem. If it's a Mac problem, bye-bye.
Funny guys…
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Tell them it's their problem because it's their software. I would raise a stink about it.
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Tell them it's their problem because it's their software. I would raise a stink about it.
And call my lawyer.
HP France is notoriously infamous about warranties and repairs. Cutting expenses. I had a 2 months fight
with them when machine was new and imported from England : they refuse to apply the European 2 years
warranty because it was not bought in France. Funny guys, as I said.
Now it's Apple fault… "Sir, Apple is a closed system, they gave us scarse information to write out software,;
reasion why our Apple drivers stink. Just call Tim Cook." That's what HP engineer just said to me.
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This specific issue is not a software problem, I believe there's still a sensor or board problem.
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This specific issue is not a software problem, I believe there's still a sensor or board problem.
Right. HP tech comes back tomorrow and changes board (again : it's been changed already for a new last october).
He was convinced it was a software problem from the Mac, then he saw that the Mac had a perfect communication with
printer both in USB and, yes, finally, LAN.
News : printer is recognized on LAN, but still never prints.
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Ooooooh - that's the formatter board. It stores the firmware. Should be intyeresting to see what happens.
I would think it would be cheaper for them to upgrade you to a new Z3200ps, then to keep sending techs out who can't figure it out.
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Ooooooh - that's the formatter board. It stores the firmware. Should be intyeresting to see what happens.
I would think it would be cheaper for them to upgrade you to a new Z3200ps, then to keep sending techs out who can't figure it out.
Following your advice, I hinted to Apple who upgraded my iMac last year after 3 visits on Apple Care and still problems.
After 3 visits, Apple has a replacement policy. Which I used.
HP supervisor said he would talk to his hierarchy about "a solution".
Except that I'm not intent to fork 2 grands plus yet in some kind of trade. After all, my Z is 6 years old but has less than 1500 prints
under the belt.
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After all, my Z is 6 years old but has less than 1500 prints
under the belt.
Is that the original belt or replaced ;-)
I couldn't resist!
2 grand now for a trade is 1grand less out of contract. New printer longer life, etc...
It does suck to be in such a position, and companies like this really hurt the small to medium business, let alone the fine artist. Keep us posted.
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Ooooooh - that's the formatter board. It stores the firmware. Should be intyeresting to see what happens.
I would think it would be cheaper for them to upgrade you to a new Z3200ps, then to keep sending techs out who can't figure it out.
HP tech hinted to the MB, then to another board which higher up, on the left side, in a metal box. This one apparently
is related to LAN and USB connections.
What is the formatter board and where is it located ? I could ask the tech to change it too.
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See if you can get them to change out all these:
Q5669-60175 - Processor, System or Circuit Board: Z3100 Formatter TR12-TR_
Q6675-67801- Print mechanism PC board - Controls the funtion of the print mechanism
Q5669-60682 - Processor, System or Circuit Board: Carriage : Carriage PC board (PCA) - Located below the carriage cover
Q6677-67014 - Processor, System or Circuit Board: Z3100/Z2100 Main PCA Sv
Q6677-67012 - Power Supply or Adapter
CR647-67023 - MSG Signed Encoder Analog PC Board
Q5669-67068 - Media Sensor SVC
CR647-67024 - T1100/610 Line Sensor SV
Q5669-60703 - Sensor : Encoder sensor assembly
Q5669-67807 - Solenoid : Pen to paper space (PPS) solenoid
Q6677-67012 - Power Supply SV
EDIT: Go through your HPZ3100 Service Manual and look where these things are located.
It would help if you did some of your own work instead of asking others to do it for you.
By now, you should have a service manual downloaded or at least in an easy to access place on your computer to refer to.
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I think they already changed these :
Q5669-60175 - Processor, System or Circuit Board: Z3100 Formatter TR12-TR_
Q6675-67801- Print mechanism PC board - Controls the funtion of the print mechanism
Q5669-60682 - Processor, System or Circuit Board: Carriage : Carriage PC board (PCA) - Located below the carriage cover
Q6677-67014 - Processor, System or Circuit Board: Z3100/Z2100 Main PCA Sv
Q6677-67012 - Power Supply or Adapter
CR647-67023 - MSG Signed Encoder Analog PC Board
Q5669-67068 - Media Sensor SVC
CR647-67024 - T1100/610 Line Sensor SV
Q5669-60703 - Sensor : Encoder sensor assembly
Q5669-67807 - Solenoid : Pen to paper space (PPS) solenoid
Q6677-67012 - Power Supply SV
-
See if you can get them to change out all these:
Q5669-60175 - Processor, System or Circuit Board: Z3100 Formatter TR12-TR_
Q6675-67801- Print mechanism PC board - Controls the funtion of the print mechanism
Q5669-60682 - Processor, System or Circuit Board: Carriage : Carriage PC board (PCA) - Located below the carriage cover
Q6677-67014 - Processor, System or Circuit Board: Z3100/Z2100 Main PCA Sv
Q6677-67012 - Power Supply or Adapter
CR647-67023 - MSG Signed Encoder Analog PC Board
Q5669-67068 - Media Sensor SVC
CR647-67024 - T1100/610 Line Sensor SV
Q5669-60703 - Sensor : Encoder sensor assembly
Q5669-67807 - Solenoid : Pen to paper space (PPS) solenoid
Q6677-67012 - Power Supply SV
EDIT: Go through your HPZ3100 Service Manual and look where these things are located.
It would help if you did some of your own work instead of asking others to do it for you.
By now, you should have a service manual downloaded or at least in an easy to access place on your computer to refer to.
That's my limit and I won't cross : I'm not a HP tech myself. :o
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That's my limit and I won't cross : I'm not a HP tech myself. :o
I meant research. In this case work=research.
It would hep if you did your own research to answer many of your questions.
There are illustrations in the manual that make things clear.
But if you like the sand, stay there then, I guess :-)
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I meant research. In this case work=research.
It would hep if you did your own research to answer many of your questions.
There are illustrations in the manual that make things clear.
But if you like the sand, stay there then, I guess :-)
Well, I'm busy full time from 6 a.m to 11 p.m. 6/7, so I really have no time for that kind of research. ;)
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Well, I'm busy full time from 6 a.m to 11 p.m. 6/7, so I really have no time for that kind of research. ;)
I see. So you just ask others who are also busy to do the research or answer your questions.
I've taken a lot of my time to help you. I work too.
You ask a lot of questions, such as "where is it located", what does it do? "What are the...."
Here is an example of what you are asking:
HP tech hinted to the MB, then to another board which higher up, on the left side, in a metal box. This one apparently
is related to LAN and USB connections.
What is the formatter board and where is it located ? I could ask the tech to change it too.
We all work Kantx - you're not the only one.
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In life, we all ask a lot of questions. Some can reply to it, others cannot.
I don't mind if you cannot reply, by lack of time. So please don't mind if
I don't find time to know how that machine works.
Again, I drive my car, I don't maintain it.
Sometimes, people ask things to me, and I can easily reply because of my experience,
without wasting time in complicated research.
So I don't see why others could not reply if they readily have some answers for me.
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In life, we all ask a lot of questions. Some can reply to it, others cannot.
I don't mind if you cannot reply, by lack of time. So please don't mind if
I don't find time to know how that machine works.
Again, I drive my car, I don't maintain it.
Sometimes, people ask things to me, and I can easily reply because of my experience,
without wasting time in complicated research.
So I don't see why others could not reply if they readily have some answers for me.
JFGI !!!
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JFGI !!!
By that, I surmise you advise to ask the Jewish Federation of Greater Indianapolis ?
Good Idea…
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By that, I surmise you advise to ask the Jewish Federation of Greater Indianapolis ?
Good Idea…
Your attempt at humor here is lost on me - I don't find that in the least bit funny.
Click the link and you will see what I mean.
JFGI (http://youtu.be/vxCohrWshvM)
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At least I tried.
;D
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At least I tried.
;D
See this is the problem Kantx. You really need help with your printer, and I and a few others have attempted to sincerely help you.
You've been rude, arrogant, and now you're trolling.
My main interest is in understanding what's wrong with your printer, and hoping to learn from the outcome.
You obviously have no respect, and have an expectation of entitlement about the knowledge and information.
Like I have said numerous times before -
Good luck with your printer. Work with it - become successful - or not.
I have to say that at this point, I'm sorry I tried to help you.
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See this is the problem Kantx. You really need help with your printer, and I and a few others have attempted to sincerely help you.
You've been rude, arrogant, and now you're trolling.
My main interest is in understanding what's wrong with your printer, and hoping to learn from the outcome.
You obviously have no respect, and have an expectation of entitlement about the knowledge and information.
Like I have said numerous times before -
Good luck with your printer. Work with it - become successful - or not.
I have to say that at this point, I'm sorry I tried to help you.
Trolling ? I'm well past that kind of misbehavior.
Just trying to put a smile in all this.
PS : My grandfather was a minister. He used to say : don't ever feel sorry having helped someone, no matter what. ;)
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My grandfather was a minister. He used to say : don't ever feel sorry having helped someone, no matter what. ;)
That's a great sentiment. Here's the thing - I have been trying to help you in another way, but it just will not take.
"Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime."
There's also another saying:
"no good deed goes unpunished"
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You got me : I recently learned to make sushis.
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Came in here to learn a little bit about expired z3100 ink but found the second coming of Job. Mark Lindquist has patience like him. God Bless you, sir.
If it makes you feel any better Mark, I've learned a ton from this thread. Thank you.
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Came in here to learn a little bit about expired z3100 ink but found the second coming of Job. Mark Lindquist has patience like him. God Bless you, sir.
If it makes you feel any better Mark, I've learned a ton from this thread. Thank you.
Wow - a resurrected thread. Thanks for your sincere comments, Bak088fan - appreciate the sentiment.
Let us know if we can help you here - most everyone on LuLa (especially on printers, papers and inks) try to be helpful.
Search a few recent threads on Z3100-3200's and you should be able to come across a response I gave regarding HP's "bottom line" about expired inks.
Best -
Mark