Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: PhotoEcosse on August 07, 2014, 03:25:41 pm

Title: Lightroom Problem - Help Please
Post by: PhotoEcosse on August 07, 2014, 03:25:41 pm
When I tried to open Lightroom (LR5.6) today, I got the following error message:

(http://www.premier-pages.co.uk/lrerror.jpg)

Clicking OK closed the program but it did not solve the problem. Same message when I tried to open it. Re-booted computer (PC Windows 7) and tried again. Same problem.

Tried to "repair" Lightroom from installation files. Same problem.

Uninstalled Lightroom and re-installed. Same problem.

Help!!!
Title: Re: Lightroom Problem - Help Please
Post by: john beardsworth on August 07, 2014, 03:30:27 pm
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.

If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.

John
Title: Re: Lightroom Problem - Help Please
Post by: PhotoEcosse on August 07, 2014, 03:54:16 pm
That worked John. Many thanks.

Lightroom now open and busy compiling a new previews file.
Title: Re: Lightroom Problem - Help Please
Post by: john beardsworth on August 07, 2014, 05:07:52 pm
Great. The error message could be a bit more helpful!