Luminous Landscape Forum

Site & Board Matters => Luminous Landscape Video => Topic started by: Nigel Johnson on September 21, 2012, 05:04:03 am

Title: Unable to download LR4 update videos
Post by: Nigel Johnson on September 21, 2012, 05:04:03 am
I am finding it impossible to download the latest Advanced Guide to Lightroom 4 videos or the LR4 Update videos as the download speeds are glacial (or even slower) for example after about 1/2 hour:

- LR4_31.zip 28.9 kB downloaded at 50 bytes/sec (yes bytes not kilobytes) and falling time remaining 42 days and increasing;
- LR4x_01.zip 52.4 kB downloaded 30 days remaining.

Although these figures are for simultaneous downloads (the second video started about 10 min after the first, I have tried to download single videos without success, but did not take note of the speeds.

I have seen slow speeds when new files are posted but nothing like this, although I did report that when you changed your download servers my download speed slightly reduced. I am able to download from other sites without problems and also download the TOCs from the LL product pages almost instantly. I am in London, England using a broadband connection with a download speed in excess of 13 Mbps.

Nigel
Title: Re: Unable to download LR4 update videos
Post by: francois on September 21, 2012, 05:21:06 am
I am finding it impossible to download the latest Advanced Guide to Lightroom 4 videos or the LR4 Update videos as the download speeds are glacial (or even slower) for example after about 1/2 hour:

- LR4_31.zip 28.9 kB downloaded at 50 bytes/sec (yes bytes not kilobytes) and falling time remaining 42 days and increasing;
- LR4x_01.zip 52.4 kB downloaded 30 days remaining.

Although these figures are for simultaneous downloads (the second video started about 10 min after the first, I have tried to download single videos without success, but did not take note of the speeds.

I have seen slow speeds when new files are posted but nothing like this, although I did report that when you changed your download servers my download speed slightly reduced. I am able to download from other sites without problems and also download the TOCs from the LL product pages almost instantly. I am in London, England using a broadband connection with a download speed in excess of 13 Mbps.

Nigel

Worked fine here!
Title: Re: Unable to download LR4 update videos
Post by: Nigel Johnson on September 21, 2012, 05:42:48 am
Francois,

Thank you, the videos are obviously on the server(s) and Amazon S3 appears to be working in Europe (at least in Switzerland).

THE DOWNLOADS SEEM TO BE WORKING OK NOW - Obviously a temporary glitch.

Nigel
Title: Re: Unable to download LR4 update videos
Post by: Christopher Sanderson on September 21, 2012, 06:29:14 am
Since I only posted them last night around 10 pm Eastern, it takes even Amazon's servers a few hours to propagate around the world. Glad it's working now.
Title: Re: Unable to download LR4 update videos
Post by: mac_paolo on September 21, 2012, 07:25:19 am
I'm downloading them right now. Italy.
Speed is not as consistent as I would have expected, yet it's much faster than original LR4 Guide this summer. :)
Title: Re: Unable to download LR4 update videos
Post by: Josh-H on September 21, 2012, 08:03:01 am
Downloaded both files in 3 mins flat - Melbourne Australia.
Title: Re: Unable to download LR4 update videos
Post by: Box Brownie on September 21, 2012, 12:04:50 pm
Hi

I also bought the "updates" and though the zipped movie eventually downloaded AOK (three attempts with #3) but the #6 with the ToC will not unzipped so appears to be corrupted in some way???  Yes, I can get the pdf off of the main site so just a heads up that that zipped file is mis-behaving  ;)
Title: Re: Unable to download LR4 update videos
Post by: Christopher Sanderson on September 21, 2012, 12:30:27 pm
Many thanks for letting us know. Yes, that Table of Contents zip file was corrupted and has now been replaced
Title: Re: Unable to download LR4 update videos
Post by: StuartOnline on September 21, 2012, 12:56:07 pm
I just downloaded LR4_31 & LR4_32 and all went just fine (US).

Stu
Title: Re: Unable to download LR4 update videos
Post by: W.T. Jones on September 21, 2012, 01:09:28 pm
Worked good here in the northeast US about noon. looking at them now