Luminous Landscape Forum

Raw & Post Processing, Printing => Colour Management => Topic started by: Paul2660 on April 23, 2011, 10:00:19 am

Title: i1 publish problems
Post by: Paul2660 on April 23, 2011, 10:00:19 am
In late Feb. 2011 I purchased an i1 extreme with the UV cut ( I was told by my dealer I needed the UV cut to help on papers/canvas with optical brighteners)
The software that came with the extreme installed clean but I was using a friends system who has Profile maker 5.0 installed to generate profiles until I received
the upgrade to publish.  I am familiar with the process of creating a profile in 5.0.   The target I used was 4P_TC1728-RGB.  I was able to get excellent scans on any
paper and generate excellent profiles.   My environment is PC win7 and so is the friends machine that has Profile maker 5.0

I have since received publish.  The upgrade to the i1 measuring device went fine.  But the results I am getting with the software are anything but stellar.

On any target scan, (so far I have generated 768, 1585, and 1728 in the new software), by the 16th line I am getting an error and the device will not swipe a color line.
I can still get the data in via spot scans, but this takes way too much time.  On a 4 page target of 1728 I printed on Lexjet esatin from a 9880 I ended up having to do
spot scans 45% of the time. 

When I finally get done with a scan, and save the measurements, then attempt to generate a profile, all of them are clearly bad.  They have have gaping holes in the
3D view and when I proof with them, the colors look shifted  or worse.

I was also under the impression I could import older targets like the 4P_TC1728 (which came from the profile 5.0 software) and use these.    I was able to import the txt file
into publish and generate a target sheet, but when I attempt to create the profile from this scan, the publish software errors out and won't create anything.  You can however
load a previous measurement file done on profile maker 5.0 of 4P_TC1728 and it will generate a clean profile.  So far the only clean one I have seen.

Net, I can't get a complete page of colors swiped without having to go back and manually enter 40 to 45% of the lines spot by spot.  When I finally get done and attempt to
generate a profile, the results are obviously terrible.  i1 was closed Friday as was my dealer, so I have not been able to reach them.

Any ideas would be greatly appreciated.  I am wondering if the i1 device I have with the UV cut is causing the problems and that I should not have been sold this. 

My printing is on RC, Fiber, Canvas, some of which will have OBA's.  Printers are 9880 and 7800.  PC, win7 64 bit is where the publish software is installed.  I also installed it on my older
XP machine but have gotten the same problems.

Thanks
Paul Caldwell
www.photosofarkansas.com


Based on how clean profile maker 5.0 works vs the trash I keep getting from publish, right now I am tempted to back down to profile maker 5.0.   
Title: Re: i1 publish problems
Post by: Doyle Yoder on April 23, 2011, 07:42:14 pm
I am not totally impressed with the i1 Pro UV-cut and i1Profiler. Seems to have too many read errors. More than I have ever gotten with Measure Tool or ColorPort. Not sure why but I find I need to read targets much slower and let it sit much longer at the end of a row before releasing the button. I have not had a lot of time to test this but I seem to have more issues with CMYK profiles. It is strange but I am finding like you if I read a target in Measure Tool and bring that into i1Profiler I get great profiles.

I wonder if it is somehow related to this. http://rmimaging.com/information/Chromaxion_Issue_1.pdf

Title: Re: i1 publish problems
Post by: digitaldog on April 23, 2011, 09:29:46 pm
It is strange but I am finding like you if I read a target in Measure Tool and bring that into i1Profiler I get great profiles.

No reason why that wouldn’t be the case and I too prefer to measure in MT and build the profiles in i1P. I can multi-task too. That was possible with ProfileMaker Pro modular. Not so with i1P. With ProfileMaker Pro, I’d measure in MT, build profiles in the PMP at the same time. I’d build targets in i1P! Its got a better target generator. But then you can use MP or ColorPort and then load the measured data in i1P for building the profile.
Title: Re: i1 publish problems
Post by: terrywyse on April 23, 2011, 10:22:50 pm

On any target scan, (so far I have generated 768, 1585, and 1728 in the new software), by the 16th line I am getting an error and the device will not swipe a color line.
I can still get the data in via spot scans, but this takes way too much time.  On a 4 page target of 1728 I printed on Lexjet esatin from a 9880 I ended up having to do
spot scans 45% of the time. 

First thing I thought of was a possible scaling issue....maybe your charts are not being printed at exactly 100%. You didn't mention how you're printing the charts but I would probably recommend saving/exporting a TIFF from i1Profiler rather than printing from within the application.

I'd concur with what others are saying....I do most of my measuring in ColorPort or Measure Tool and then bring the measurement data into i1Profiler....I find measuring in i1Profiler with my iSisXL to still be a little buggy.

Terry
Title: Re: i1 publish problems
Post by: Paul2660 on April 23, 2011, 11:30:51 pm
I am printing the targets as tifs, resolution  is 101.6 as I recall.  That is the default resolution that publish uses.  I let publish create the tif. 

I don't believe with i1 publish you get the measure tool anymore, like the older profile maker 5.0 has, the modular interface.  If I understand
the interface, I have to use everything withing the tool. 

I don't have profile maker to fall back on, as I went from the i1 extreme to publish.  In i1 extreme, it seems you only get a set
choice of 3 targets to pick from and I can't find anyway to load any others.

From what I have read from the responses so far, it seems I may have to purchase profile maker 5.x. 

Does anyone have a feeling that it may be that my device has the uv cut filter?  I was told by my dealer I had to have the uv cut
if I wanted read papers with OBA's correctly.  From other reading it seems this may not be the case.

I also noticed on the xrite website, that they offer i1publishpro with a uv cut and non uv cut version.  But not i1 publish.  Does anyone
know if there is a difference in the software to allow you to use the uv cut filter? 

I am currently using i1 publish that doesn't seem to have any mention of the uv cut, only i1publishpro.  But again I am wondering if
the difference is only that xrite ships a measureing device with the uv cut filter or not.

Also does anyone know if you can download profile maker 5.x as a trial?  I know that it requires a dongle to get a licencse.  I just would like
to see if my i1 device works with profile maker 5 and gets better scans.  I briefly tried to use on a friends machine with Profile maker 5 and it
locked up the entire PC twice.

Paul Caldwell

Title: Re: i1 publish problems
Post by: Rhossydd on April 24, 2011, 02:37:04 am
Not sure why but I find I need to read targets much slower and let it sit much longer at the end of a row before releasing the button.
Yes, seeing that here with a standard i1 too.
Title: Re: i1 publish problems
Post by: Ernst Dinkla on April 24, 2011, 06:41:45 am
Yes, seeing that here with a standard i1 too.

Referring to the thread on 2000+ patch readings: a more critical algorithm to sieve usable patch data from boundary data may infuence faster measurements, deliver more  scanning errors when too little samples can be made. Something could have been changed there compared to the other tools. If that is the case then the slower reading and improved data contributes to better/more specific profiles. Which in a way has always improved profiles.

Mr. Myers' detective work is delivering an interesting fact but that issue should affect all kinds of tools used for Eye 1 measuring at any speed. Software that does not create or accept the arbitrary FBA+ compensation on a spectrometer that can not measure FBA effects will not suffer. ColorSage used with the Z3200 spectrometer will receive spectral data at 20Nm intervals in a range of 400 to 700 Nm. The spectral data beyond that range is kept at zero. That is what the Z3200 APS exports in my experience. The problem then does not occur, Mr. Myers solution is the same. It all comes back to the statement that I share with ArgyllCMS' approach; better subtract what you measured on FBA effect than add an artificial FBA effect where nothing is measured.

met vriendelijke groeten, Ernst


New: Spectral plots of +250 inkjet papers:

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
Title: Re: i1 publish problems
Post by: Rhossydd on April 24, 2011, 06:56:05 am
a more critical algorithm to sieve usable patch data from boundary data may influence faster measurements, deliver more  scanning errors when too little samples can be made.
It's possible, or it might just be more poorly written software too.
The inability to read charts from certain printer/ink/paper combinations I'm seeing may well be due to an over zealous algorithm looking for errors.
Still waiting to hear back from X-Rite on that one.

Paul
Title: Re: i1 publish problems
Post by: Doyle Yoder on April 24, 2011, 07:28:41 am
No reason why that wouldn’t be the case and I too prefer to measure in MT and build the profiles in i1P. I can multi-task too. That was possible with ProfileMaker Pro modular. Not so with i1P. With ProfileMaker Pro, I’d measure in MT, build profiles in the PMP at the same time. I’d build targets in i1P! Its got a better target generator. But then you can use MP or ColorPort and then load the measured data in i1P for building the profile.

How do you build targets in i1P and then get them to match the printed target in Measure Tool or even import them into ColorPort? A target in i1P that is 20 columns wide in comes into MT at 41 columns wide.
Title: Re: i1 publish problems
Post by: Ernst Dinkla on April 24, 2011, 07:42:17 am
It's possible, or it might just be more poorly written software too.
The inability to read charts from certain printer/ink/paper combinations I'm seeing may well be due to an over zealous algorithm looking for errors.
Still waiting to hear back from X-Rite on that one.

Paul

It would be interesting to see whether i1Profiler profiles are that better than for example Profiler profiles if Measure Tool or Colorport is used to collect the samples. Patch reading is of course the standard to compare to. Similar reading errors there should indicate that the flaw is not in the scan reading algorithm.

met vriendelijke groeten, Ernst

Try: http://groups.yahoo.com/group/Wide_Inkjet_Printers/
Title: Re: i1 publish problems
Post by: PhilipCummins on April 24, 2011, 11:06:20 am
I am currently using i1 publish that doesn't seem to have any mention of the uv cut, only i1publishpro.  But again I am wondering if the difference is only that xrite ships a measureing device with the uv cut filter or not.

Pretty sure it's just that, the i1 Pro has firmware that says whether it's UV-cut or No Filter so the software can figure it out on its own.

Also does anyone know if you can download profile maker 5.x as a trial?

ProfileMaker Pro is available from X-Rite's site as a trial here (http://www.xrite.com/product_overview.aspx?ID=795&Action=support&SoftwareID=931).
Title: Re: i1 publish problems
Post by: Paul2660 on April 24, 2011, 02:22:22 pm
Phillip, thanks for the link.

A few updates since my last post.

My next thought pattern was to drop back to the i1match software just to see if I could create anything with it.
You only get 3 targets to pick from I chose the large one.  1st attempt to scan, the about 2/3's of the way through,
the entire software just locked up.  I had seen this same thing happen on my friends machine when using my device and USB
cable.  Net, I replaced the cable and got a clean scan and match generated a profile that I could look at.

I then went back to publish and using the new USB cable, I attempt to rescan my 1585 patch target I had generated.  This time
it worked near perfect, I had to run slower on a few of the lines, but got all in via normal scanning.
I felt great :)   But it was not to last :'(  I then tried to take the new measurements and create a profile and I got the same
error, "can't generate a profile".  Moved the measurement data over to my XP machine and loaded it and got the same error.
So now I hoping I can test the measurement data on profile maker and see if it works. 

Thanks to all the help so far.
Paul Caldwell
Title: Re: i1 publish problems
Post by: VitOne on April 24, 2011, 04:13:50 pm
I don't understand why an UV-Cut instrument should help with papers that have OBAs.
I suggest to read this link: www.argyllcms.com/doc/FWA.html and ask more information to your vendor. For what I read an insturment without UV reading cababilities will not compesate OBAs. Can you tell me what do you think?
Title: Re: i1 publish problems
Post by: Shane Webster on April 25, 2011, 07:50:04 am
Quote
No reason why that wouldn’t be the case and I too prefer to measure in MT and build the profiles in i1P. I can multi-task too.

Unfortunately, moving from PMP5 to i1P is a tad painful for me.  The issue was repeatable by X-Rite on the tech's XP machine (I'm on a Mac) so I know it's not user error (which it generally is).  I received the free upgrade to i1P from MP.  I also own PMP5.  The i1P dongle and my PMP5 dongle cannot be connected to the computer at the same time.  If I need to get into PMP5, I must remove the i1P dongle and vice versa.  I have no idea how X-Rite handles their licenses within their dongles but find the conflict between the two rather annoying.  The tech was going to put in a request to find out whether this was an expected and/or intended result.  Hopefully, they'll get it resolved.  Luckily, I can still measure in MT without the dongle, if memory serves. . .
Title: Re: i1 publish problems
Post by: terrywyse on April 25, 2011, 10:01:17 am
I am printing the targets as tifs, resolution  is 101.6 as I recall.  That is the default resolution that publish uses.  I let publish create the tif. 

I don't believe with i1 publish you get the measure tool anymore, like the older profile maker 5.0 has, the modular interface.  If I understand
the interface, I have to use everything withing the tool.

Just download ProfileMaker 5.x from X-Rite's website, install it and use the Measure Tool application. A license/dongle isn't required if you just want to measure and save the data
 
Quote
From what I have read from the responses so far, it seems I may have to purchase profile maker 5.x. 

Nope...just download and use Measure Tool in demo mode.

Quote
Does anyone have a feeling that it may be that my device has the uv cut filter?  I was told by my dealer I had to have the uv cut
if I wanted read papers with OBA's correctly.  From other reading it seems this may not be the case.

Your issue has nothing to do with the filtration of your i1Pro.

As far as a UVcut instrument measuring papers with OBAs more "correctly", that's an ongoing debate. I would say that *most* users would be safer with a UVcut instrument but if you're doing press proofing and want to adhere to standards then you should be using a "no filter" instrument.  Personally, I measure using my iSisXL in both UVex (UV exclude) and UVinc (UV include) modes and average the results. This gives me the best visual coorelation.....the effects of OBAs are still in the measurement data but they are "tempered" or tamed a bit by mixing in the UVcut data...bottom line, works for me....but this is not always pratical for folks that can't afford an iSis or purchase two i1Pro's with each filter.


Quote
I also noticed on the xrite website, that they offer i1publishpro with a uv cut and non uv cut version.  But not i1 publish.  Does anyone
know if there is a difference in the software to allow you to use the uv cut filter? 

Nothin' to do with the software at all......i1PublishPro is simply a bundle that includes i1Publish and an i1Pro instrument....the difference is simply the choice of the instrument.

Quote
I am currently using i1 publish that doesn't seem to have any mention of the uv cut, only i1publishpro.  But again I am wondering if
the difference is only that xrite ships a measureing device with the uv cut filter or not.

Yes.

Quote
Also does anyone know if you can download profile maker 5.x as a trial?  I know that it requires a dongle to get a licencse.  I just would like
to see if my i1 device works with profile maker 5 and gets better scans.  I briefly tried to use on a friends machine with Profile maker 5 and it
locked up the entire PC twice.

You'll be downloading the entire PM5 package but only using the Measure Tool application....you could throw away the rest of the software and just keep Measure Tool. Like I said above, no dongle required, just run it in demo mode to do your measurements.

Terry
Title: Re: i1 publish problems
Post by: digitaldog on April 25, 2011, 10:06:34 am
How do you build targets in i1P and then get them to match the printed target in Measure Tool or even import them into ColorPort? A target in i1P that is 20 columns wide in comes into MT at 41 columns wide.

Its a bit of a kludge but doable. In MeasureTool, in the Chart Generator you can click to load a reference you saved out from i1P. Use the txt file. Then you need to play around a bit in specifying the size of the page, patches etc but you can get them to sync up with the target you generated in i1P. I’ve done this successfully a number of times with iSis targets, I suspect it should work with other instruments. Again, key is making sure that after you import the reference of patches and their values, you setup patch size and page layout until you get that magical visual match. Then the reference you save from MT should allow you to read that i1P target. Yes, it should have been a LOT easier going backwards.
Title: Re: i1 publish problems
Post by: Doyle Yoder on April 25, 2011, 11:12:07 am
Its a bit of a kludge but doable. In MeasureTool, in the Chart Generator you can click to load a reference you saved out from i1P. Use the txt file. Then you need to play around a bit in specifying the size of the page, patches etc but you can get them to sync up with the target you generated in i1P. I’ve done this successfully a number of times with iSis targets, I suspect it should work with other instruments. Again, key is making sure that after you import the reference of patches and their values, you setup patch size and page layout until you get that magical visual match. Then the reference you save from MT should allow you to read that i1P target. Yes, it should have been a LOT easier going backwards.

Using an i1 Pro, with Chart Generator there is no way to sync to a i1P target. The best you can do is create a new target from the i1P values, but that will not work (can't save) for those that want to download the demo just for MT. In ColorPort you can import the values and make a new target from them, read that target in CP and drop the measurement file into i1P.

Seems there should be a way to make the i1P generated txt file load in MT just like other txt reference files.

Title: Re: i1 publish problems
Post by: rasworth on April 25, 2011, 03:52:55 pm
I added one line to the i1P generated txt file, the "LGOROWLENGTH  54", seems to be enough to allow Measure Tool to function, although more parameters would make it less kludgey (still have to tell it to measure in strip mode, can only scan one direction).

Here's an example of the file with the added parameter:

CGATS.5

ORIGINATOR "X-Rite, Inc."
DESCRIPTOR "RAS 810 85x11"
CREATED "April 22, 2011"
INSTRUMENTATION "Not specified"
MEASUREMENT_SOURCE "Not specified"

LGOROWLENGTH   54
NUMBER_OF_FIELDS 4
BEGIN_DATA_FORMAT
SAMPLE_ID RGB_R RGB_G RGB_B
END_DATA_FORMAT

NUMBER_OF_SETS 810
BEGIN_DATA
1 0.0000 0.0000 0.0000
2 31.875 0.0000 0.0000
3 63.750 0.0000 0.0000
4 95.625 0.0000 0.0000
5 127.50 0.0000 0.0000
6 159.38 0.0000 0.0000
7 191.25 0.0000 0.0000
8 223.13 0.0000 0.0000
9 255.00 0.0000 0.0000
10 0.0000 31.875 0.0000
etc.

Richard Southworth
Title: Re: i1 publish problems
Post by: Doyle Yoder on April 25, 2011, 09:51:11 pm
Hey that works. You just have make sure the number for "LGOROWLENGTH" is the same as the rows in your target.
Title: Re: i1 publish problems
Post by: rasworth on April 25, 2011, 10:50:38 pm
Yeah, forgot to point that out.

It's still iffy; I generated a measurement file with MT, brought it into i1P as a CGATS file, saved it back out again as an i1P .mxf file, then shut down i1P.  Brought i1P back up again and successfully generated a profile.  If I tried to generate the profile straight from the CGATS file or skipped the shutdown step i1P would abend (Windows shuts it down) at the 96% point.

This program still has a way to go to be out of beta test stage.

Richard Southworth
Title: Re: i1 publish problems
Post by: digitaldog on April 26, 2011, 09:53:46 am
Using an i1 Pro, with Chart Generator there is no way to sync to a i1P target.

Is that due to differing ways it scrambles the patches? Again, no issues with iSis albeit not easy to do.
Title: Re: i1 publish problems
Post by: Doyle Yoder on April 26, 2011, 01:35:37 pm
Is that due to differing ways it scrambles the patches? Again, no issues with iSis albeit not easy to do.

Refer to post 17-19. It does not appear that it is not necessary to use Chart Generator now.
Title: Re: i1 publish problems
Post by: Paul2660 on April 27, 2011, 10:01:01 pm
I wanted to post an update.  The USB cable was not the issue it just seemed to fix the problem temporarily.
I am using a 9880, PK ink, paper type for the testing was Lexjet esatin 300W.  I prefer this over Epson
260W and both are at the same price point. 

By going under the paper configuration tab, and reducing the ink density 10%, I was able to get a set of printed
targets that I was able to scan with no errors.  In fact I was able to make multiple scans and had no problems. 

I am using the publish target generator to create 1728 patches.  Then I am putting these into a 10.50 wide by 11.00 height
page.  Saving them as tifs from Publish.  I then open one, go to image--canvas and grow the canvas of the opened target so
that I can pull another page into the same canvas.  This gets allows me to print 2 targets on a 24" roll.

I have told xrite about this issues and my fix.  Not sure what is going on, but by reducing the density, I can scan by strip, and
get a good set of measurements which will create a working profile.

Paul Caldwell
Title: Re: i1 publish problems
Post by: Rhossydd on April 28, 2011, 01:58:04 am
I have told xrite about this issues and my fix.  Not sure what is going on, but by reducing the density, I can scan by strip, and get a good set of measurements which will create a working profile.
I'll try this to see if it gets round the difficulties I've seen with scanning x800 series Epson printers.
The real issue is why is this happening ? (when PMP will read the targets) and will reducing ink density effect the potential final output quality ?
Title: Re: i1 publish problems
Post by: Ernst Dinkla on April 28, 2011, 03:18:01 am

By going under the paper configuration tab, and reducing the ink density 10%, I was able to get a set of printed
targets that I was able to scan with no errors.  In fact I was able to make multiple scans and had no problems. 

I am using the publish target generator to create 1728 patches.  Then I am putting these into a 10.50 wide by 11.00 height
page.  Saving them as tifs from Publish.  I then open one, go to image--canvas and grow the canvas of the opened target so
that I can pull another page into the same canvas.  This gets allows me to print 2 targets on a 24" roll.

Paul Caldwell


Either the boundary between patches is not recognised correctly with heavier patches or the spectrometer does not read the heaviest patches correctly.
Check also the Eye 1 cone + glass by removing it from the spectrometer, cone facing you turn it 5-10 degrees clockwise and you can lift if off. Any paper lint on the glass at one side may have an influence on readings.
Where do you assemble the two target images on one page, absolutely no resampling on the patches happening ?

met vriendelijke groeten, Ernst


New: Spectral plots of +250 inkjet papers:

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
Title: Re: i1 publish problems
Post by: Paul2660 on April 28, 2011, 10:41:34 am
On my spectrometer the black cover is way to tight to twist off.  That was another thing I wanted to talk
to xrite about later on.  The black cover over the eye which on mine is labeled UV-cut has three holes and then
three notches on the outside.  The notches I realize are for using the monitor calibration tool, but on the the
hole look like you could use a tool to twist the cover off.  Is there such a tool? 

And I agree currently unless I back off the ink density, I can't read the darkest color patches.

You cannot twist mine off in the direction of the arrow, which as Ernst stated is clockwise.

Paul Caldwell

Title: Re: i1 publish problems
Post by: Ernst Dinkla on April 28, 2011, 11:06:35 am
With the cone facing me, twisting the cone clockwise is against the direction of the arrow that is on my Eye 1,  It will be the same down under if you live there :-)

The trick is to use a ring of two fingers on the cone with little pressure on any spot but enough friction on the total so the cone keeps its shape and the ring beneath the cone can slightly deform to get the cams inside (beneath the notches) free.

met vriendelijke groeten, Ernst


New: Spectral plots of +250 inkjet papers:

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
Title: Re: i1 publish problems
Post by: Paul2660 on April 28, 2011, 11:17:31 am
Thanks Ernst,

The ring of two fingers worked.  Had just a few specs in there, but nothing major
blocking the opening.

PFC
Title: Re: i1 publish problems
Post by: Ernst Dinkla on April 29, 2011, 03:00:51 am
Still progress. One variable removed.

met vriendelijke groeten, Ernst



New: Spectral plots of +250 inkjet papers:

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
Title: Re: i1 publish problems
Post by: Paul2660 on May 01, 2011, 12:17:51 pm
I just wanted update my findings so far.

BTW, if anyone else has a similar environment and is running publish, I would appreciate it if they would test with their system and see
if they get the same results.

Paper Epson Luster 260W, Eye One Pro with UV cut, Publish software, target 1728 colors generated in Publish, printer 9880PK, Win7, or WinXP
What I am mainly interested in is to see how dark your targets print out.  I have configured my target to 11.50 W x 11.00 H, as I recall this allows
for 15 colors per line and 4 targets total.

With Publish, really no matter what paper I choose, if I don't back off the ink density by 10%, then when reading the strips, I will not be able to
read the entire sheet, usually failing on line 16 and then having similar failures on at least 12 to 15% of all of the 91 strips.  I am not sure where to
go here as I really don't feel that I should have to adjust the ink density to get a good read.

With Profile maker 5.0 (in demo mode), Under Measure I can read in a target that I had a friend make which is also 1728 colors.  I have read these targets
on many papers, Silver Rag, Velvet Rag (BC), Platine Rag (Canson) Lexjet esatin, Epson PLPP260, EPson PGPP250W.   All of these targets will read fine with
no errors.  I can then save the measurement data as a txt file and open it in Publish and then create a profile.  Most of these profiles seem OK, however IMO
not quite as good as profiles I had created in the past working with a unlocked version of Proflile maker. 

I am just curious of anyone else can read native targets generated in publish on a 9880 PK ink in either Win7 or Mac 10.6 versions of Publish.

Paul Caldwell
Title: Re: i1 publish problems
Post by: Rhossydd on May 05, 2011, 08:40:55 am
I think X-Rite now have a fix for the measuring issue.
I've just been sent a new .dll and instructions for modifying an .ini file (on Windows 7). This seems to have resolved my chart measuring issues.

Might be worth contacting your local X-Rite service centre and seeing if there's a similar fix for Macs, my email looked suspiciously like a cut 'n paste job with instructions for both Win & Mac.

HTH

Paul
Title: Re: i1 publish problems
Post by: VitOne on May 05, 2011, 10:00:07 am
I think X-Rite now have a fix for the measuring issue.
I've just been sent a new .dll and instructions for modifying an .ini file (on Windows 7). This seems to have resolved my chart measuring issues.

Might be worth contacting your local X-Rite service centre and seeing if there's a similar fix for Macs, my email looked suspiciously like a cut 'n paste job with instructions for both Win & Mac.

HTH

Paul

I am having problems with i1Publish software, I can't go in the advanced mode, the software will crash if I try to do this. It seems that it is working correctly only if I use the basic mode.

I am on Windows 7.
Title: Re: i1 publish problems
Post by: Bart_van_der_Wolf on May 05, 2011, 10:28:36 am
I am having problems with i1Publish software, I can't go in the advanced mode, the software will crash if I try to do this. It seems that it is working correctly only if I use the basic mode.

I am on Windows 7.

When I tried it on Win 7 Ultimate 64-bits, I could switch to advanced mode without crashing. It could be something else, perhaps specific to your hardware setup.

Cheers,
Bart
Title: Re: i1 publish problems
Post by: Rhossydd on May 05, 2011, 11:46:38 am
No problem here with using advanced mode on W7 64
Title: Re: i1 publish problems
Post by: VitOne on May 05, 2011, 02:33:19 pm
I had no problems in using the software for some days, I am getting this problem now. I really tried to uninstall and install again everything, but I can’t run advanced mode at the moment.

On the same computer using a virtual machine I can run the software, I think is more a software problem than an hardware one. I asked X-Rite but I received no help until now.
Title: Re: i1 publish problems
Post by: Rhossydd on May 05, 2011, 03:08:51 pm
I had no problems in using the software for some days, I am getting this problem now.
If it did work and no longer works it's unlikely to be the software having changed, but a conflict with another programme or update.

Have you tried system restore to go back to a state when it definitely worked ?
Title: Re: i1 publish problems
Post by: Paul2660 on May 05, 2011, 04:51:51 pm
Curious if win7 SP3 could be causing the problem.  It just came out and takes a while to get completely installed.  I have not heard anything back on my issue from xrite however I have now gotten confirmation from a couple of others that the x880 series and possibly the x800 series seem to print the targets darker than the 9900 family.  Publish cannot read the targets cleanly from a x880 printer whereas profilemaker 5 can.


Paul Caldwell
Title: Re: i1 publish problems
Post by: VitOne on May 05, 2011, 05:23:46 pm
Have you tried system restore to go back to a state when it definitely worked ?

I tried but I had no luck.
Title: Re: i1 publish problems
Post by: Rhossydd on May 06, 2011, 03:29:26 am
Curious if win7 SP3 could be causing the problem. 
I assume that's a typo, as there's no service pack 3 for Windows 7. The most recently released sp is version 1, I've not read of any problems associated with it and it should only take a while to install on a new installation as it's mostly a package of all the hot fixes that get regularly updated by Windows.
More likely is a change to another program or driver on the system.
Quote
I have not heard anything back on my issue from xrite however I have now gotten confirmation from a couple of others that the x880 series and possibly the x800 series seem to print the targets darker than the 9900 family.  Publish cannot read the targets cleanly from a x880 printer whereas profilemaker 5 can.
Nag them some more. As mentioned earlier I have been given this fix. I'm not sure if I can re-distribute it or not, the email to me from X-Rite made no mention of confidentiality.

Maybe our new member on LuLa from X-Rite support might(should?) help here ?
Welcome Bob, last respondent to http://www.luminous-landscape.com/forum/index.php?topic=53843.0

Paul
Title: Re: i1 publish problems
Post by: Paul2660 on May 06, 2011, 07:47:38 am
Yes, , typo, I meant SP1 for win7

Paul Caldwell
Title: Re: i1 publish problems
Post by: VitOne on May 07, 2011, 04:47:06 am
After some reboots and reinstalls I finally could make the software work properly.
I don’t know what I changed but now it seems to work. Thanks to Rhossydd for the support  :).
Title: Re: i1 publish problems
Post by: mario007 on May 16, 2011, 02:43:36 pm
Hi,
searching the web I found your forum, at least I don't feel alone with i1 problem.
I ordered the software (i1Publish) in December, got it in April, but not workin, because they forgot to put HASP key in the box :), after 3 weeks I got what I wanted.
I have to admit, that monitor calibration went very easy and with better result than I had from colorconfidence. That's why I've bought ony software, I already have one i1Pro (yet from Gretag) adn 2 DTP20 from other digital machines.
I expected no problem with profiling our wide formats, but...
1. Started with CMYK with RIP - ASBRU/Roland solvent printer. I've used predined It8.7 random CMYK with 1600 patches, generated, printed, no problem. Started reading - my device did not want to calibrate and software hanged few times. I restarted system (window 7 32bit) and problem disapear, so I started reading. Other than you I had no problem with reading, only few stripes hd wait few seconds to move to next step. "Measurement succesfully completed" apear, I've changed TCO and tried to generate profile. And hre is the problem, when I press "generate and save" here comes "error generating profile". Tried few times, also installed on other computer, printed again, read again, I even save workflow with measurement tried to read on other computer. No success. I called X-rite, they asked to send workflow, which I did and now waiting. In meantime I tried with RGB printer, we have Canon ipf8100, I printed 1000patch chart, no problem with reading and generating profile, I had no time to test it yet, but when I will I let you know how it is.
Did any of ou tried to prodce CMYK profile and found same or similar problems like me? Thanks for your help,

regards
Mario