Luminous Landscape Forum
Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: pss on April 20, 2009, 04:42:21 pm
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this is funny....several attempts to shoot tethered in C1 4.7 and the 5DII (which is now supported!) and several random crashes and the usual 100 and crash scenario on the mbp 10.5.6....
turns out (after doing some in depth searches) that phase KNOWS that is actually does not work! well it does but only as well as the canon (or nikon) software because the problem is still with the mac driver/RAM problem.....
now the problem is NOT that it does not work (apple is to blame for that) but that phase KNOWS it does not work but still makes it look like it does!
that is just nuts....i mean how about a simple statement saying: we implemented tethered support but our hands are still tied until apple gets their #%^&@ together....
i still believe that phase makes the best backs (and amazingly) the best software (compared to the others) but it is just crazy that these high end companies still don't get it.....even in this market.....
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Yeah the 10.5.6 OSX update doubled the speed of USB-based tethering but introduced an instability that manifests itself after about 100 shots.
It's no secret that support for Phase One products is intended to come primarily from your dealer so there was no need to kill yourself with indepth searches: a quick call to your dealer could have cleared this up in a few minutes.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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It's no secret that support for Phase One products is intended to come primarily from your dealer so there was no need to kill yourself with indepth searches: a quick call to your dealer could have cleared this up in a few minutes.
Doug,
How does that affect the customers who bought C1 Pro directly from the Phaseone website for usage with non Phase hardware?
The instability of C1 4.7 on Mac is not just related to thethered shooting as I mentioned elsewhere.
Cheers,
Bernard
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Yeah the 10.5.6 OSX update doubled the speed of USB-based tethering but introduced an instability that manifests itself after about 100 shots.
It's no secret that support for Phase One products is intended to come primarily from your dealer so there was no need to kill yourself with indepth searches: a quick call to your dealer could have cleared this up in a few minutes.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
Hi Doug
I have been shooting the last two days, a very high pressure shoot. This has been on a new Mac Pro 2.26 Octa with 16 GB Ram. Running C1 Pro 4.7. First off this a very impressive features that came in handy like the free hand rotation & overlay. Shot with the Canon 1DSIII tetehered. On the first day we had a LOT of crashes. Tried a few things like taking the sleep mode off the camera which did help. On the second day we removed all the Canon SW. Now this made a big improvement & cut our crashes down by 60%, we still had about 15 which is still too many ( Had sleep mode on one camera with no problem so there was a conflict with DPP & P1 SW ). We had two set ups with shooting speed FAST & slow. I did notice when we were shooting slower the drop out rate was about 50% less. Reboot time is quick but we have to force quit every time. I was almost going to go back to DPP but there is drop outs on 10.5.6 too. I still have our old Power Mac G5 2.3 dual 8GB Ram with 10.4.9 which I have never had a crash with using DPP. We did use a newer MBP using 10.5.? & we had a few crashes using DPP which was the first crash for us using DPP. So after spending all this money on a new computer plus SW now Canon is not stable in the tethered mode! James is right we are the Beta testers sometimes & I feel like one now. I think for the next shoot I will use our old MAC with DPP. Shame because the P1 SW is excellent. Now on to day three of shooting.
Cheers Denis
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Hi
Just finished the last day & shot on the OLD power Mac 2.3 dual with 8GB of RAM. Shot like a demon & did not have ONE crash shooting the Canon 1DSMKIII into DPP using 10.4.9. We used the new computer for editing the other two days with the CD from the agency. On another note even though I own Profoto Acutes & mono blocks the new Broncolor Scoros are OUTSTANDING, real work horses with a very short flash duration. Back to C1 4.7 Pro which I really ilke is this a Mac OS 10.5 problem???? BTW the way my partner just said she loves the C1 4.7 SW.
Denis
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Yeah the 10.5.6 OSX update doubled the speed of USB-based tethering but introduced an instability that manifests itself after about 100 shots.
It's no secret that support for Phase One products is intended to come primarily from your dealer so there was no need to kill yourself with indepth searches: a quick call to your dealer could have cleared this up in a few minutes.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
Hi Doug
Would it be a good idea to go back to 10.5.5. I don't really care about the speed as long as I have got the shot in the camera buffer. Crashes really can take the flow out of the shoot. My wife partner just compared PO to RD in processing a Canon cr2 file & the PO processed file is more neutral, she really likes this SW.
Cheers Denis
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Hi Doug
Would it be a good idea to go back to 10.5.5. I don't really care about the speed as long as I have got the shot in the camera buffer. Crashes really can take the flow out of the shoot. My wife partner just compared PO to RD in processing a Canon cr2 file & the PO processed file is more neutral, she really likes this SW.
Cheers Denis
There are three things that kill the buzz and two are non acceptable. 1. crashes, 2. lost files, 3 slowdowns.
The first two are devastating , the third just damn annoying.
If your tether with eos utility and use a cf card in the camera, if the connection breaks at least you'll have the images on a card.
Obviously Apple is playing some kind of game with the speed of their usb drivers but macs have become less stable through the last few years, with different firewire port power and just a whole list of other changes.
I actually find the way 10.56 works is more pc like that most pc's, so I just bit the bullet and bought a vista notebook for tethering the Canons. It's rock solid and fast and easy and there is a cheap download call Mac Drive or something like that that allows a vista machine to read an apple drive so you can transfer from both systems.
I also don't dislike eos utility. It is more full featured that most people realize and for tethering it does almost anything you would want and dpp does produce good color and a great preview.
It's hard to blame phase for the tethering of a canon camera. In fact I'm surprised they even allow it at all because whether anyone thinks it or not, Canon is a competitor to phase.
Still, for the last year I've tried to get away from tethering as much as possible. I just don't like the process of being hooked to a cord and every frame is coming up on the computer. I don't think it's that fast, I do think just the process of tethering slows down a shoot. When possible I just shoot to cards and the tech downloads using photomechnanic which is probably the best ingesting/sorting software made.
Some jobs you just have to tether, but when I don't, I found we shoot more, faster and easier working this way than working tethered being called over to the computer for every 5 frames to discuss the shot and then go back to shooting.
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Just put one of the Apple Logo white stickers over the DELL Logo and what's the difference...
Snook
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Still, for the last year I've tried to get away from tethering as much as possible. I just don't like the process of being hooked to a cord and every frame is coming up on the computer. I don't think it's that fast, I do think just the process of tethering slows down a shoot. When possible I just shoot to cards and the tech downloads using photomechnanic which is probably the best ingesting/sorting software made.
Some jobs you just have to tether, but when I don't, I found we shoot more, faster and easier working this way than working tethered being called over to the computer for every 5 frames to discuss the shot and then go back to shooting.
Amen!
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Just put one of the Apple Logo white stickers over the DELL Logo and what's the difference...
Snook
I understand that programs like c-1 are complicated, but what I don't get is how fragile they can be.
I can drop 3,000 files into I-view (now expression media) or in photomechanic and regalrdless of the operating system it just works are rarely crashes, if ever.
As client demands go up, our work load goes up and obviously expectations go up, we must have stable software and computers.
To be honest with you, I think tethering just came from the days that mfdb lcd's were so poor that you couldn't see the image. When you step back and think about it, nobody use to expect to see every frame every second and honestly it just keeps you from getting on with the shot.
I'm all for showing the client/ad's. crew etc. the shoot and what is going on, but each frame every second just becomes an excercise in comment, rather than production. People should be looking at the set, not some monitor.
Photographers should be looking through the camera.
JRR
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I understand that programs like c-1 are complicated, but what I don't get is how fragile they can be.
I can drop 3,000 files into I-view (now expression media) or in photomechanic and regalrdless of the operating system it just works are rarely crashes, if ever.
As client demands go up, our work load goes up and obviously expectations go up, we must have stable software and computers.
To be honest with you, I think tethering just came from the days that mfdb lcd's were so poor that you couldn't see the image. When you step back and think about it, nobody use to expect to see every frame every second and honestly it just keeps you from getting on with the shot.
I'm all for showing the client/ad's. crew etc. the shoot and what is going on, but each frame every second just becomes an excercise in comment, rather than production. People should be looking at the set, not some monitor.
Photographers should be looking through the camera.
JRR
i agree and actually enjoy having an excuse to not tether...but sometimes you just have to...
i also don't get why this is such a big deal all of a sudden....i really never had big problems tethering....but i guess shooting phase backs with C1 spoils you....
i also like the canon utility, i just use it via VMware running XP...works like a charm....
i really hope apple will fix the memory problem with image capture with 10.5.7 which is supposed to be out any day now...they had enough time....
the best tether solution so far has been through aperture, but unfortunately only a handful older cameras are supported....again hopefully this will be upgraded soon as well.....the direct integration of all image/camera software in the system is showing its obvious disadvantages.....but when it works.....it beats everything out there.....
and yes.....i believe there is no need to see every shot as it comes in...it kills the flow....we used to do it without it....
one of the advantages of tethering for me is also the automatic backup (shooting to card and mac)...i have enough cards and never erase them until i have to for the next shoot....so i always have a version of the files...in a small enough kit that can stay with me at all times.....
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Just put one of the Apple Logo white stickers over the DELL Logo and what's the difference...
Snook
I was also thinking of getting a PC laptop myself, just to have next to my macs. I did that in the past and they interface each other pretty well especially on a network.
I would pick a Sony though, at least that would save the appearances a little.
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To each their own. I find tethering invaluable and Live Video (Live View) is very important to me.
There's more to photography than just model shooters, and frankly, camera backs are really more suited to still life/architecture photography (for instance) than fashion.
But when I do shoot models, I find tethering helpful, particularly for initial setup, but often too slow to keep up with the normal pace of shooting and I agree that tethering imposes restrictions. You think and act differently when you are not tethered, which can be good or bad.
Edward
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I understand that programs like c-1 are complicated, but what I don't get is how fragile they can be.
I can drop 3,000 files into I-view (now expression media) or in photomechanic and regalrdless of the operating system it just works are rarely crashes, if ever.
As client demands go up, our work load goes up and obviously expectations go up, we must have stable software and computers.
To be honest with you, I think tethering just came from the days that mfdb lcd's were so poor that you couldn't see the image. When you step back and think about it, nobody use to expect to see every frame every second and honestly it just keeps you from getting on with the shot.
I'm all for showing the client/ad's. crew etc. the shoot and what is going on, but each frame every second just becomes an excercise in comment, rather than production. People should be looking at the set, not some monitor.
Photographers should be looking through the camera.
JRR
I agree.
I'm also for showing the images to the crew, because good suggestions may came from the people around me as well and it decrease the eventuality of misunderstanding with the AD and clients, but often it can be very distracting.
Sometimes i'm just fooling around with the camera "looking for my things", testing lights or what ever came to my mind. I normally have a good relationship with models and they do not mind when I do that. When I was shooting polaroids, I had my privacy. Now if I'm tethered, the images will show up at 30" size and sometime clients and Ad's wonder what the heck i'm doing.
Not mentioning that since the advent of computers and retouching, we are allowed of making lighting more interesting for the whole picture, even if it may be less forgiving on the model at detail level and that will not be a problem, because we can easily fix the little nuance, shadow or else. But unfortunately if it pops up on the large screen, it may put off some people for a few instants, and whispers and looks may fly in the room. I do not even need to have eyes on my back, because I know already which shots will make people think the worst.. lol
That is why today is more important than ever to work with people you have affinity and common feelings, they understand we are in charge and that we know what we are doing no matter what pops up on the screen.
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Just put one of the Apple Logo white stickers over the DELL Logo and what's the difference...
Snook
Well, the difference is what the sticker is attached to I do wish my Mac was more stable but I am still some ways away from wanting to add a Windows machine.
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JR is right that you can spend your life waiting for such things; however, in this case my personal advice would be to wait a week or two as 10.5.7 appears imminent (http://www.macrumors.com/2009/04/15/apple-seeds-os-x-10-5-7-build-9j50-to-developers-public-release-imminent/).
If you buy from PhaseOne.com then you get support from PhaseOne.com with a response time of 24 hours or less which is just what happened in this case (though several back-and-fourths may take longer). If you buy from a dealer you pay the same price or less (sales tax may differ) and you get support from that dealer (you can also use PhaseOne.com if you choose). Given the level of support I strive to give our customers I know which I would suggest.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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i also don't get why this is such a big deal all of a sudden....i really never had big problems tethering....but i guess shooting phase backs with C1 spoils you....
That can spoil you!
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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10.5.7 is like any second . Been waiting for it to clear up some Mac issues nothing with C1 but word has it like 120 bugs fixed
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10.5.7 is like any second . Been waiting for it to clear up some Mac issues nothing with C1 but word has it like 120 bugs fixed
It would be great if Apple finally got it right 18 months after the release of Leopard wouldn't it... :-)
Cheers,
Bernard
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10.5.7 is like any second . Been waiting for it to clear up some Mac issues nothing with C1 but word has it like 120 bugs fixed
According to the same forum, the only fix is going to be with Bluetooth Networking..
That cannot be true, or no?
I only here all the Canon guys complaining here. I am shooting P30 tethered all the time and no problems here.
I would say your lucky that C-1 even deals with Canon files, Not to mention theirs converts better in my my mind.
IF I was phase I would tell everyone to do what James Russel did and buy a PC and shut up already if your shooting canon...:+}
Snook
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This is the one I have seen from Appleinsider
Wednesday, April 15, 2009
Apple near ready with release of Mac OS X 10.5.7 Juno
By Sam Oliver
Published: 11:00 AM EST
Related AppleInsider articles:
Over 100 fixes in 10.5.7; Security Update...
Improved speech dictionary to ship with Mac OS...
Over 80 bug fixes due in Mac OS X 10.5.7 "Juno"
Apple ready with second beta of Mac OS X...
Apple to further polish Leopard with 10.5.7...
Apple as early as this week could announce the release of Mac OS X 10.5.7, a seventh maintenance and security update to its Leopard operating system scheduled to deliver over a 100 minor tweaks and bug fixes.
After providing developers with weekly betas of the software for nearly two months, the Mac maker in recent days cranked up the frequency of the pre-release distributions, which is more often than not a telltale sign of an imminent release.
In particular, developers on Friday received Mac OS X 10.5.7 build 9J47, which arrived just four days after build 9J44. Late Tuesday evening developers were informed that build 9J50 was available for download, again coming just four days after the previous distribution.
People familiar with the beta test say the former build added three code-corrections to a laundry list of bug fixes, including a fix for Ethernet performance on Mac Pro systems and a correction to Mac OS X's handling of login item preferences. Meanwhile, the latter build arriving less than 24 hours ago reportedly addresses a single issue involving Bluetooth personal area networks.
Now in its seventh week of widespread testing, Mac OS X 10.5.7 includes 108 documented code corrections and is expected to arrive as an approximately 443 megabyte delta update for Mac users running Mac OS X 10.5.7. A separate distribution capable of updating earlier versions of the Leopard OS reportedly weighs in around 730 megabytes.
Further evidencing an imminent release are claims from some Apple Store customers who say Apple recently bumped up their orders for iMacs equipped with ATI's Radeon HD 4850 graphics card for shipment this week. At least one of these customers was led to believe his order was previously being held up due to the graphics card's requirement of 10.5.7, though that much is up for debate. Alternatively, Apple could include the necessary software drivers in a custom milestone of 10.5.6.
Nevertheless, it was revealed early in the beta test process that Mac OS X 10.5.7 would deliver a broad range of syncing improvements. It was later reported that the release, internally code-named Juno, would also include an updated speech dictionary.
In total, the update is expected to address issues with over 20 core system components including AirPort, graphics, iCal, iDisk Syncing, Mail, MobileMe syncing, networking, parental controls, printing, Safari, screen sharing, sound, and Time Machine. It should also improve compatibility with certain USB and Flash drives.
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I'm actually having a lot of issues with Airport myself. Plus I have a lot of permission issues unresolved with bad codes that I can't fix.
Actually today i have to shoot something in the studio so this will be the first time with my new 15 inch MBP. I will report any issue but I am also shooting a Phase back so I really never had any issues anyway. I think the biggest issue is USB which frankly sucks and it always has on a PC or a Mac. Never had any good luck in the past with Camera's and USB.
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I only here all the Canon guys complaining here. I am shooting P30 tethered all the time and no problems here.
I would say your lucky that C-1 even deals with Canon files, Not to mention theirs converts better in my my mind.
Snook
Before I went to digital backs I swore I would never tether. We had a great system with handing off cards and nobody complained, everything went fast and smooth and the clients got the see the images in more detail than any polaroid. It was also very simple to run two computers and download the cards twice, that way the clients could edit in photomechanic (which takes about 2 minutes to learn) and our files were protected in our system.
It's interesting because the only reason I went to Phase backs was for the stability of the software and at the time I had fallen into the same thing as everyone else and was tethering everything.
3.7 is/was rock solid and though the previews are challanged and anything over 200 images to a single folder become somewhat of a risk in terms of crashing, if it did crash it started up instantly and you rarely lost anything. The previews were brittle but running a focus check was easy and renaming, going back to previous sessions was a snap. Same with tagging images. I had clients/ad's that knew how to work version 3 for editing.
I wouldn't tether a job with a new software if you pointed a gun at me. I've been there, done that, and it ain't pretty if everything doesn't work.
The only reason I have 10.5 at all is my last two apple computers came with it. 10.4 whatever was stable, 10.5 whatever is buggy, more so depending on machine.
Phase is not without blame on this though as they built their new software to run on 10.5, so it should work without fault, though as we know no new software works without fault.
As far as buying a PC, I have no desire to buy anything that I don't need but after my first day of dealing with Apple's usb drivers, I got rid of that thought of hitting a buffer every 10 frames and waiting. I don't think usb2 is that bad of a way to connect and actually seems more secure than firewire, it's just slow on a mac. It also doesn't hurt to have a pc box around. There are things they can do that apple can't and it let's you check what you send out to the world to see if it actually works, plays or views.
Once again phase is behind on their pc updates as well, as the first versions of 4point whatever did not tether anything on vista even Phase's own cameras, which makes you shake your head and wonder why, since Phase has a deal in the works with microsoft.
Still, it doesn't matter to me if Canon's tether to Phase one software or not, but if they say they do, then it should work with stability.
Actually, what all these people that write software need to do is come on a busy set and work with clients and photographers in different genres. Tethering, at least in my experience, is only needed for certain ad jobs where the layout needs to be exact, or on catalog type gigs where the AD wants to tag images as they go to cut down on the editing time. Any other time tethering just slows things up, makes the project flat footed and is only needed with backs that have challanged lcd's.
The newest Canons and Nikons have a detailed enough lcd to view whatever the photographer, crew and talent needs to see. Once the shot is really ready for world view, it's no issue handing off a card and letting the clients see it in all 30" glory.
JRR
Edit: One thing to add is in today's climate, I guess the best way to put it is when it comes to digital, the thrill is gone. Waiting for the newest, whiz bang software, or piece of equipment seems to have lost some of it's luster. Maybe it's the economy, maybe it's just people are overworked or stressed, but I find everybody just wants it to go smooth, happy and easy and get on with the job at hand.
Everybody wants to produce great work, but most clients are now aware that with digital it all works about the same, as long as it just works, but there is no margin for error anymore. In the early days clients accepted that tethering might have dropouts or crashes, but today, they don't expect it, or have time for it.
I've shot about every digital camera made and could write a transition story from my first kodak 760's to today's cameras and quite honestly from the first magic 1ds to todays newest, there is not that great of a leap.
I have also found that the most important element of digital camera is not in micro detail, or frame format but time. Cutting down on set and post production time is the most important consideration, because at the end of the day all of these files can be made to look good.
I have to admit I don't understand how most of these cameras and software is thought out because in some ways they are all lacking in must have features. Why medium format backs have those guess at the world lcd's still amazes me and why Nikons and Canons don't have full featured tethering software suites is also something I'm surprised about, after all, Canon and Nikon do have the resources.
The one thing I've learned is just to use whatever works and I've yet to find one camera, software or digital back that will do everything. The Canons come close to covering the most territory though they really aren't digital backs, they really aren't fast low light location cameras, they are somewhere in between. The D3 nikons are amazing at focus and low light, but for studio they jsut don't have enough oomph and medium format as wonderful as the files can be for heavy compositing work, deep detailed post production can also be a chore when it comes to batching out thousands of jpegs for early view, or trying to work them in anything but lots of light situations.
Digital backs should be bundled with a set of profotos and Canons should come with a Dell or Sony laptop.
If any maker of any big ticket item wants to know why sales are slow, it's not just the state of the economy, it's the fact that nobody has offered anything in the last year or so that you just can't do without.
There is also the overwhelming mind set of us users that we know that whatever we buy today will just be an incremental upgrade, not a complete new design. I am positive that the next whatever will have a better lcd, maybe better software, maybe video that has manual settings, but I also know that instead of coming out in one step, it will probably take two or three versions before I get anything with substantial change.
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Instead of throwing the baby out with the bath water and switching over to a PC system why not just boot your Mac into Windows? I set up my Macbook with a Windows partition when I originally purchased it a few years ago and it took me all of an hour. Instead of spending $1k+ on new machine just buy XP for $100. The DPP disk has the Windows version on it. Problem solved right?
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Instead of throwing the baby out with the bath water and switching over to a PC system why not just boot your Mac into Windows? I set up my Macbook with a Windows partition when I originally purchased it a few years ago and it took me all of an hour. Instead of spending $1k+ on new machine just buy XP for $100. The DPP disk has the Windows version on it. Problem solved right?
I've found that loading a capture computer with anything other than what you want to capure with is asking for trouble and a lot of workarounds. There is no workaround on a pc box, you just load canon utilties and start shooting and pc boxes offer a lot more bang for the buck, even the mega priced Leveno which is the only computer I've seen that is specfically made for photographers.
Think pads ain't cute, but they're rockets.
The only people that seem to have problems with PC boxes are still photographers, graphic artists and the 12 year olds that hang out at the mac store buying ipods by the case.
The film world has been using pc's forever and they don't care what the logo is, they care that something works.
I feel the same way.
Now maybe loading vmware or bootcamp or something might turn my apple into a pc, I don't know because I don't have time to find out if it's going to bust a gut or not.
JRR
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Now maybe loading vmware or bootcamp or something might turn my apple into a pc, I don't know because I don't have time to find out if it's going to bust a gut or not.
JRR
You literally install XP on your Mac the exact same way you would on a PC box. Newer Macs boot into Windows seamlessly.
EDIT: Here a link to the PDF that describes how to do the install: http://manuals.info.apple.com/en/boot_camp_install-setup.pdf (http://manuals.info.apple.com/en/boot_camp_install-setup.pdf)
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@James,
I love PC's but I switched to macs for a very simple reason.....
Powered firewire on laptops.
I tried several PC notebooks and could not find one that did what I wanted and had powered firewire.
I decided to try out macosX and liked it so much our studio is now 100% mac.
Especially when working with larger files the mac just simply is faster, and final cut pro is also a reason to switch (I do the editing of our instructional DVDs myself)
I will not say PCs sucks or Macs are better.
but in the end I decided to stay with the Mac, on a side note except for the powered firewire I never had a problem with my PC boxes or notebooks.
Everything worked flawlessly and fast, however my wife owns a PC store so she knows exactly which combinations to use
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"I will not say PCs sucks or Macs are better."
OK then I will say it fo you then. PC suck. They always have and always will.
Unfortunately Mac OSX is getting closer to being PC every day.
I have had Macs for over 11 years and NEVER had a virus and or any major problems. Just a couple of things with macmail in the last couple upgrades.
Frank brings up an interesting point. How do you shoot tethered from a Phase Back to PC?
Again I think these problem case are rare and I do not think Tethering was ever meant for 11 fps cameras...:+}
Plus with a 3" LCD who the hell need to shoot tethered?
Snook
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Just to update the new 15 in Unibody is working fine with the 800 to 400 Firewire cable and the Phase P25+. Also with the 2 SSD drives running Raid 0 it really is blazing fast on the read coming in from shutter press to preview about 1.75 seconds, that's almost as fast as the back will shoot. Maybe a bug in one area though and that is in C1 itself hitting the Capture button failed twice on me. But shooting from camera was fine. This could be also a Apple issue and just have to wait for 10.5.7. When I am shooting with clients I tether for a couple shots to get all the lighting and exposure down . Than pull the freaking plug on them and go to work.
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Tethered or not? For us & especially on this last shoot we had to be tethered. It was a pressure shoot & in the end we got great shots now to over a weeks post or stage two. If Phase sells a product to work with Canon it should work but I feel this time it is more of a Mac thing. We had considered of shooting into DPP but the free rotation in PO was very helpful on this job plus the overlay for comping. Looking at the 3' LCD wasn't going to cut it. DPP works great on my old machine & I do like USB over FW. I do hope that 10.5.7 solves the problem. My partner who has never used the PO SW before is now editing with it & loves it. Saves the time of exporting to PS for editing. She has used LR & doesn't like it. I like tethered it allows me to change lighting & exposure on the fly.
Cheers Denis
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not sure i made myself clear when i started this....what upsets me about this is that phase knowingly comes out with a big bang advertising a feature they know does not work....even if it is not their fault.....i am glad i did not go out and buy C1 only to find out that tethering in C1 4.7 works just as well as the canon and nikon software does.....that is my complaint....
as for tethering: i don't necessarily like it, but sometimes it has to be and then i want it to work...not sure why this is too much to ask....
i have found a way to run XP in VM ware on the mbp and using canon capture i can shoot into a shared folder/hotfolder in the mac side of things....you would not even know that XP is running....this solution is so easy that it really ticks me off that i have to deal with all this crap in the first place....and i have posted on the mac forums about that and vented to mac about it...but we all know what a difference that makes....none....
in a perfect world, i would have a wifi grip on the camera and would be shooting "tethered" to the mbp....nobody has to know, double backup, and if i want to, i can check everything....of course the filesizes right now would at least require wifi "n", but the canon solution does not have that and i wonder why...but then again, i can't even get tethering to work easily with a cable! (and without running 2systems...)
apple has been making too much money with the ipod and the iphone so they are obviously busy with that....as the latest glossy screens show, their once core market has completely shifted and good for them, there are more photographers then ever but still not enough to keep apple alive.....but still, the canon/nikon driver issue is over one year old and still not resolved.....i really hope 10.5.7 will finally fix it....i am just worried that these issues (and long overdue updates to the pro apps including aperture!) won't really be taken care of until 10.6...and who wants to switch to that at version .0? especially since they can't get 10.5.6 right?
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I just did a tethered shoot the other day in the studio and shot some 487 images with no issues at all, but I suppose I had an unfair advantage shoot a P1 back to C1.
Hopefully the new apple update fixes the issues, best of luck.
-
Frank brings up an interesting point. How do you shoot tethered from a Phase Back to PC?
Snook
I guess you just need a 50$ express card with 2 firewire ports.
Trough the express port, the firewire should be powered.
-
@Ziocan,
I tried but the two cards we tried did not give out enough juice to power up the leaf back.
One almost did but needed an extra power supply to make it work.
The first time I put it on a MBP it booted and I could shoot straight from the battery so I switched to a macbook pro.
The initial plan was to only run windows on it but because I was beta testing the leaf PC software at the moment I decided it would be wise to use both so I could give input by working with both.
From one thing came another and before I knew it I ran more under OSX than under XP.
So after 3-4 weeks I made the switch 100%.
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@Ziocan,
I tried but the two cards we tried did not give out enough juice to power up the leaf back.
One almost did but needed an extra power supply to make it work.
The Phase plus backs will run off the back's battery so firewire power isn't that important.
The Canon's run off their own battery so . . . well you get the idea.
Why tether a Canon? Because all of these cameras have a different look and do a different thing and whether mfdb purists like it or not the S in the Canon 1d line stands for studio. (is there any such thing as a format purist in the digital age?)
As far as computers go, I've owned about a zillion macs now have 12 in use in our studios and only two pc's, though I don't find the PC's with vista that big of a leap.
It seems PC's have become more mac like, though still overly complicated, Mac's have become more PC like because 10.5 is somewhat overly complicated.
Both systems have their strengths and weaknesses , though it is obvious that Apple has moved to the world of consumers, so our options with Apple seem to become more limited as time goes by.
To me it doesn't matter as long as it works.
JRR
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To me it doesn't matter as long as it works.
AMEN to that
By the way I'm using a leaf back, the only thing I don't like is the fact there is no OPTION to shoot tethered with an accupack connected.
On the other hand I shoot tethered whenever possible even with the Canons.
But it would be great to shoot tethered with an accupack especially with the new MBP17" that is supposed to run for 8 hours on a battery.
I can confirm it runs well over 4 hours at the moment (and it still said it had 2 hours left) but that's with a brandnew accu, with my previous MBP the first four or five loadcycles were not very good, after that it peaked at app 4 hours on a load, so I expect the new MBP17" to top out at anything between 5-7 hours.
However with a back connected it supposed to shut down the back after it hit 70% on the accu.
I will test this tomorrow to see how long I can shoot on a single charge with the leaf connected.
I have a external battery on order that should last me a whole day with the leaf connected but it would be nice if the MBP itself could run for 2 hours with the back.
As James said, whatever works.
Windows 7 is looking very promising but I still don't like the fact I have to run virusscanners etc. in the back.
As long as the mac is not crippled by that I'm a happy mac user, but whenever needed I can switch back again, as said whatever does the job best.
At the moment I love the MBP17" for location work and light editing the PC alternative is much heavier and runs only 2 hours from a battery load.
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Like James stated a while back, He went with the PC for shooting tethered with his Canons.
That would and should be the only reason anybody would go from Mac to PC.
It's kind of like going from digital back to Film if you ask me... Not really a good idea.
Unfortunately Mac is going more towards PC and Vice Versa.
Worst Idea apple has ever had, along with getting rid of Firewire...
Hey James on a side note do you get a lot of people thinking you are Russell James who shoots Victoria Secret campaigns.??
:+}
Snook
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Hey James on a side note do you get a lot of people thinking . . .
Snook
Naw, other than a few times it rental studios.
I do get confused with the inventor of the CD ROM though.
JRR
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Plus with a 3" LCD who the hell need to shoot tethered?
I love shooting tethered, and no LCD will ever compete with a large screen in terms of detailed (and calibrated) preview/feedback.
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OK.. Changed my opinion.
4.7 pretty much sux the big one. Never have I had so many beach balls spinning for every adjustment and constant crashes.
Running OSX 10.5.6 17" MBP with 4 gigs of ram and the whole system seems to slow down..
Is phase going backwards with the updates!!!
CAN someone please tell what the F^^^^HY&**&&k is the deal with the iages tethered come into the folderas IIQ files and not .TIF extension like before.
Photoshop does not recognized the FY*(*(^*( IIQ files.
I have never even seen a IIQ file until today!!!
How the Hell do you shoot tethered and have the pcitures come in as .TIF insteadof the crap IIQ file????
Figured it out in preferences... anyway to batch the files to .TIF extension after the fact???
Well first day with shooting tethered 4.7 and a nightmare. Thank go it was just a test of a friends daughter!!!
Thanks for heads up.. now I have to change all the freaking file to tif because no one canopenthe files in photoshop...
JEEEEEEEEEEEZZZZ
Going back to 4.6.3 right away.
Anybody know if I need to just trash 4.7 and re-install 4.6.3 or is there something else to do?
Thanks in advance.
Total crap 4.7
Snook
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OK.. Changed my opinion.
4.7 pretty much sux the big one. Never have I had so many beach balls spinning for every adjustment and constant crashes.
Running OSX 10.5.6 17" MBP with 4 gigs of ram and the whole system seems to slow down..
Is phase going backwards with the updates!!!
CAN someone please tell what the F^^^^HY&**&&k is the deal with the iages tethered come into the folderas IIQ files and not .TIF extension like before.
Photoshop does not recognized the FY*(*(^*( IIQ files.
I have never even seen a IIQ file until today!!!
How the Hell do you shoot tethered and have the pcitures come in as .TIF insteadof the crap IIQ file????
Figured it out in preferences... anyway to batch the files to .TIF extension after the fact???
Well first day with shooting tethered 4.7 and a nightmare. Thank go it was just a test of a friends daughter!!!
Thanks for heads up.. now I have to change all the freaking file to tif because no one canopenthe files in photoshop...
JEEEEEEEEEEEZZZZ
Going back to 4.6.3 right away.
Anybody know if I need to just trash 4.7 and re-install 4.6.3 or is there something else to do?
Thanks in advance.
Total crap 4.7
Snook
You are very funny sometimes I think the following is a good summary:
With 4.7, I get:
1) Spinning beachballs
2) Crashes
3) I figured out how to change IIQ to TIFF
I am going back to 4.6.3 for now. Does anyone know if there is some way to improve the situation, like re-installing?
You didn't mention which camera you are using. Phase One P30 on Mamiya AFDII?
Any more car shots from your favorite old car site?
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OK.. Changed my opinion.
4.7 pretty much sux the big one. Never have I had so many beach balls spinning for every adjustment and constant crashes.
Running OSX 10.5.6 17" MBP with 4 gigs of ram and the whole system seems to slow down..
Is phase going backwards with the updates!!!
CAN someone please tell what the F^^^^HY&**&&k is the deal with the iages tethered come into the folderas IIQ files and not .TIF extension like before.
Photoshop does not recognized the FY*(*(^*( IIQ files.
I have never even seen a IIQ file until today!!!
How the Hell do you shoot tethered and have the pcitures come in as .TIF insteadof the crap IIQ file????
Figured it out in preferences... anyway to batch the files to .TIF extension after the fact???
Well first day with shooting tethered 4.7 and a nightmare. Thank go it was just a test of a friends daughter!!!
Thanks for heads up.. now I have to change all the freaking file to tif because no one canopenthe files in photoshop...
JEEEEEEEEEEEZZZZ
Going back to 4.6.3 right away.
Anybody know if I need to just trash 4.7 and re-install 4.6.3 or is there something else to do?
Thanks in advance.
Total crap 4.7
Snook
Preferences > Capture > Extension > IIQ or TIF
FYI IIQ has been an option for many versions. They are changing the default extension (but not removing the option for the other extension) so that users don't confuse the raw TIF format with the processed tiff format. The file format has not been changed, just the last three letters. As you noted you can change the extension and photoshop will recognize it. At some point Photoshop will likely recognize IIQ as a Phase One file; however, that's up to Adobe.
Care to share more details on the beach balls / crashes in 4.7? For instance, did you completely remove 4.6.3 before installing 4.7?
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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anyway to batch the files to .TIF extension after the fact???
Any batch renaming software such as "Better Renamer" or even the built in OSX Automator can do that.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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is there something else to do?
[attachment=13224:dppsmile.jpg]
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[attachment=13224:dppsmile.jpg]
hahahahahaha
That was great!!!... I like that one, Hopefully it won't come to that..
I am a happy camper.
I shoot with the 1DsMII when I need to, catalogue mainly and everything else is with the P30.
I even take the P30 on Long weekends everywhere I can.
I truly feel that if I am not shooting with it, that I am really short changing myself.
They still have the 3D thingy and 16bit...:+}
In any case enjoyed the humor.
I will give everything and un install and go back to 4.6.3 anyways, I liked it. it was pretty darn smooth and never really crashed on me.
Funny thing is I was shooting with the P30 and the RZIIPROD that was occassionally just not firing for me with no apparent reason, worked from start up until the end of the day perfectly..
By the way I really like the 65mm on the RZ.
Also the lens on the RZ I really like a lot lately. I never shot with it in the film days, I used mainly Pentax 6X7 and Mamiya 645.
In any case they are quite nice with good contrast and sharp.
Just C-1 kind of failed me...;+}
I got beachballs constantly and the program would just crash.. any movement semed to cause a beachball.
I was just getting to enjoy the adjustments with the arrows, nice one.
Snook
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I had the opposite experience. I shot all day long with 4.7 -- no lag, slowdowns, or crashes.
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Josh and others,
Mac10.5.6 issue is about USB port ( DSLRs ) ,
if You use Fire Wire back it should work OK.
From what I see fix list for 10.5.7 mentions only increased "USB sticks compability" .
Memory leaks for tethered USB shoots seems to be ignored,
I guess the number of tether shooters is a small burp in the Steves Apple Inc Universe .
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I got a couple of questions:
Still Jerky today even after un installing.
On a MBP 4 gigs ram 17". Latest OSX
Seems more stable on the MacPro but have not put in heavy file through it.
Seems to be really jerky with the QII files.
Anyway of converting the IQII file to the .TIF
Is there any way of Un-installing everything having to do with C-1. I just trashed the application and re-installed.
Hate to go through looking for all the files and hidden files for C-1.
is there any kind of un installer or cleaner for OSX?
Thanks... want this off the MBP for the moment. it is way to jerky.
Snook
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Hate to go through looking for all the files and hidden files for C-1.
is there any kind of un installer or cleaner for OSX?
Thanks... want this off the MBP for the moment. it is way to jerky.
Snook
http://www.captureintegration.com/2008/11/...e-one-4-on-mac/ (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/)
Official Phase One Recommendation
- Application
- Default Library
- Preferences
My Further Recommendations
- Application Support
- All C1 Proxy Files
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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I got a couple of questions:
Still Jerky today even after un installing.
On a MBP 4 gigs ram 17". Latest OSX
Seems more stable on the MacPro but have not put in heavy file through it.
Seems to be really jerky with the QII files.
Anyway of converting the IQII file to the .TIF
Is there any way of Un-installing everything having to do with C-1. I just trashed the application and re-installed.
Hate to go through looking for all the files and hidden files for C-1.
is there any kind of un installer or cleaner for OSX?
Thanks... want this off the MBP for the moment. it is way to jerky.
Snook
This is none of my bidness, but why not just use 3.7. It's rock stable (at least of 10.4) and capture to final process is always going to be different anyway.
As Doug says, as far as renaming, get better finder renamer and just add a .TIF extention to your existing file name and it will go into photoshop or any third party processor.
On set I'm all about what works and what doesn't and there is no time for experimenting with software.
I've been there done that with Leaf V8 (which was dead solid and ran on any computer) to LC10 which made me want to find a highway and lie down in the passing lane. Actually sold the Leafs just because of LC10, though now LC 11 is stable from everything I hear.
I could kick myself for upgrading from v8 to lc anything because it worked and I had zero issues with it, going to the latest and greatest just cost me a ton of money changing systems for no real change in image quality. My Phase backs are solid and work with 3.7 and I'll stay with that because that is the only reason I ever changed backs anyway, the workflow, not the image.
I kid about going to a vista machine, but once apple moved to 10.5 nothing seems that stable and I just couldn't put up with trying to tether the Canons and having any issues, so I bought a dell, loaded up EOS utilities and never looked back.
As far as C1 v3 vs. v4, on set no client will know that the previews look 20% better or smoother, but they will notice if the system crashes and you spend a lot of time trying to get up and running.
Old software always works safer than new software . . . always.
JRR
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This is none of my bidness, but why not just use 3.7.
[...]
As far as C1 v3 vs. v4, on set no client will know that the previews look 20% better or smoother, but they will notice if the system crashes and you spend a lot of time trying to get up and running.
JRR
Would they notice the following?
- there isn't screen moire
- on a 30" monitor the previews aren't fuzzy
- you can quickly compare partial frames (zooming in on up to 8 images to compare details like facial expression or focus fall-off)
- you can restore detail to a blown highlight (in conditions where you could not alter the lighting)
- the previews appear faster
- the image can be set to come in with your styling (contrast, color editor, saturation, etc) without ever showing the unstyled image
- hundreds of small touches added in the last few months to refine the software
Phase gave itself a black eye with early version of C1 and a few major misteps. However, C1 4.7 is now the best tethering software available and is only getting better.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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I was having problems with C1 4.7 crashing all the time after I shot a job tethered on my Macbook (white) with a 5Dmk2 (which also crashed at file #95). I seemed to fix the problem by holding Option down when starting up the program and creating a new session database. I also noticed it helped when I set an empty folder as the Capture folder. This doesn't exactly help the tethering issue, but I was experiencing mostly crashing after the shoot was done and I was processing. Hope that helps anybody here.
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Well definitely going back..
It is so darn Jerky I cannot even use it....
Will go back to 4.6.3 and see if it is better.
4.6.3 was pretty flawless for me.
Will post result.
Anybody esle notice a HUGE slow down with 4.7 on Laptops??
It is completely non useable. Reminds me of the first Aperture crap.. was completely useless...
Wow what a bummer...
Every little click or if I click to change images.. instant beach ball for a second... Irritating to say the least.
Thanks for the suggestions.
Snook
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Well definitely going back..
It is so darn Jerky I cannot even use it....
Will go back to 4.6.3 and see if it is better.
4.6.3 was pretty flawless for me.
Will post result.
Anybody esle notice a HUGE slow down with 4.7 on Laptops??
It is completely non useable. Reminds me of the first Aperture crap.. was completely useless...
Wow what a bummer...
Every little click or if I click to change images.. instant beach ball for a second... Irritating to say the least.
Thanks for the suggestions.
Snook
That is not in any way normal. When you first browse to a folder created prior to 4.7 for the first time in 4.7 it will take 1-4 seconds per file (depending on computer speed and raw file size) to regenerate the cache files for the raw files. During this time performance will suck. However, once it's up and running (and assuming it was installed cleanly) the performance is stellar. Switching between full res P65+ images on a 2.4Ghz last gen laptop takes about 0.6 seconds to fully render (with a pretty decent rough preview nearly instantly). Making adjustments to an image is nearly instant (maybe 0.1-0.2 seconds?).
If you're not experiencing that performance you need to uninstall and reinstall per my article I linked to (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/). Then keep in mind the cache rebuild when you first navigate to a folder.
Of course you can go back to 4.6.3; I just want to make sure you know that you are not getting normal results.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
-
Would they notice the following?
- there isn't screen moire
- on a 30" monitor the previews aren't fuzzy
- you can quickly compare partial frames (zooming in on up to 8 images to compare details like facial expression or focus fall-off)
- you can restore detail to a blown highlight (in conditions where you could not alter the lighting)
- the previews appear faster
- the image can be set to come in with your styling (contrast, color editor, saturation, etc) without ever showing the unstyled image
- hundreds of small touches added in the last few months to refine the software
Phase gave itself a black eye with early version of C1 and a few major misteps. However, C1 4.7 is now the best tethering software available and is only getting better.
Yes, they will notice some of what you say, but after they leave the set those thoughts are 100% forgotten. They will remember if you lost an hour trying to get things running, anything.
I am all for Phase upgrading their software and 3.7 had some flaws, especialy the brittle previews, but it was also rock solid and rock solid pays the bills.
Phase will get it right, Leaf got LC11 right, I'm sure Hasselblad will someday have a file that works in all processors and gets it right, but until then we have to use what works, not what is going to work or not what needs a class to learn.
Everybody is hustling right now . . . actually in this biz everybody has always been hustling and getting the job done is a whole lot more important that having more options, because any client knows that once you get to post production, it's all going to change a great deal.
Fuzzy moire ridden previews or not, let's be realistic, 3.7 was always like that and about 10 billiion photographs were shot into that software. Let's also be realistic that during the 3.7 days, no Phase dealer mentioned the negatives, they talked the positives.
It's only since 4. whatever is out that we hear how bad 3.7 was.
But as far as "previews" go, load up eos utlities and set the preview to full screen. Those are nice previews and that software is free.
JRR
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Well definitely going back..
It is so darn Jerky I cannot even use it....
Will go back to 4.6.3 and see if it is better.
4.6.3 was pretty flawless for me.
Will post result.
Anybody esle notice a HUGE slow down with 4.7 on Laptops??
It is completely non useable. Reminds me of the first Aperture crap.. was completely useless...
Wow what a bummer...
Every little click or if I click to change images.. instant beach ball for a second... Irritating to say the least.
Thanks for the suggestions.
Snook
Well once I got the session thing figured out, 4.7 has been pretty zippy for me. I'll probably just not shoot tethered into C1 and go back to Canon Utility or whatever it's called and keep C1 as a file processor.
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That is not in any way normal. When you first browse to a folder created prior to 4.7 for the first time in 4.7 it will take 1-4 seconds per file (depending on computer speed and raw file size) to regenerate the cache files for the raw files. During this time performance will suck. However, once it's up and running (and assuming it was installed cleanly) the performance is stellar. Switching between full res P65+ images on a 2.4Ghz last gen laptop takes about 0.6 seconds to fully render (with a pretty decent rough preview nearly instantly). Making adjustments to an image is nearly instant (maybe 0.1-0.2 seconds?).
If you're not experiencing that performance you need to uninstall and reinstall per my article I linked to (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/). Then keep in mind the cache rebuild when you first navigate to a folder.
Of course you can go back to 4.6.3; I just want to make sure you know that you are not getting normal results.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
Thanks doug and James for the help.
On MacPro it is quite zippy an no problems reall so far.
On the Macbook Pro it is USeless at the moment and I do not know why.
Throwing out a bone here, but could have anything to do with that I shot tethered to the laptop and they were QII files and not tiff?? That is th only differnce I can think of.
WIll try and do a complete un install of all C-1 files.
Thanks for trying to help
Snook
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Thanks for trying to help
Snook
I think I should clarify. I don't think v4 is bad, I actually use it for a lot of my processing, but tethering on the day, is another matter and until the updates settle down I won't even think about using it or any other new software on set.
It's just the process and Adobe with all their resource is not immune to issues so it's not a knock on phase it's just the way new systems seems to work in digital land.
JRR
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Phase One's software is excellent, but it seems stuck in a perpetual beta state.
I think they should do a development freeze, and get one version stable before they continue.
Edmund
Well definitely going back..
It is so darn Jerky I cannot even use it....
Will go back to 4.6.3 and see if it is better.
4.6.3 was pretty flawless for me.
Will post result.
Anybody esle notice a HUGE slow down with 4.7 on Laptops??
It is completely non useable. Reminds me of the first Aperture crap.. was completely useless...
Wow what a bummer...
Every little click or if I click to change images.. instant beach ball for a second... Irritating to say the least.
Thanks for the suggestions.
Snook
-
Phase One's software is excellent, but it seems stuck in a perpetual beta state.
I think they should do a development freeze, and get one version stable before they continue.
Edmund
The problem is because the functionality depends on hardware, firmware, the operating system / drivers it can be hard to gauge when a version is stable. Often the more stable a version, the more people elect to try it out and therefore by definition the more people will report problems.
Add to this the fact that Capture One can misbehave if you install "over" the previous version rather than removing and installing cleanly. Then add on top of that the niche nature which makes it hard to just "google" an answer to a question you have (google is and always will be the best user manual for any software which is highly popular - compare how long it takes to find a keyboard shortcut in Photoshop, the meaning of a setting in OSX, or a formula usage in Excel in google compared to it's user manual). I spend 24/7 living this stuff and it can be hard to keep my user's informed.
JR has it absolutely right that when it comes to tethering you pick a setup, tune it in, test the hell out of it, and then freeze it until there is a compelling reason to upgrade. That last part is relative of course; to me there are at least a dozen compelling reasons to upgrade your workflow to 4.7, but like ANY switch in your tethered workflow it is not fast/easy to do so correctly (with testing and proper practice).
As far as stability I think 4.7 is doing pretty great (image rotation aside). The number and magnitude of problems you see reported on this forum are actually a really poor way to judge the quality/stability of a particular version. Trust me; I take and make dozens of calls each week on this specific issue. I'm not saying 4.7 is completely free of problems (what software is?) nor am I denying that the Snook and others are having problems but rather saying that their problems are not jiving with my customers with whom I have more direct interaction.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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How many machines are we supposed to run?
Printing is unstable depending on the OS version, PS has been known to go unstable, C1 has its own issues; it would seem that he only working strategy would be to use Virtual Applicances with OS versions that are certified to work with each app- oh, wait that's exactly what datacenters do.
Edmund
The problem is because the functionality depends on hardware, firmware, the operating system / drivers it can be hard to gauge when a version is stable. Often the more stable a version, the more people elect to try it out and therefore by definition the more people will report problems.
Add to this the fact that Capture One can misbehave if you install "over" the previous version rather than removing and installing cleanly. Then add on top of that the niche nature which makes it hard to just "google" an answer to a question you have (google is and always will be the best user manual for any software which is highly popular - compare how long it takes to find a keyboard shortcut in Photoshop, the meaning of a setting in OSX, or a formula usage in Excel in google compared to it's user manual). I spend 24/7 living this stuff and it can be hard to keep my user's informed.
JR has it absolutely right that when it comes to tethering you pick a setup, tune it in, test the hell out of it, and then freeze it until there is a compelling reason to upgrade. That last part is relative of course; to me there are at least a dozen compelling reasons to upgrade your workflow to 4.7, but like ANY switch in your tethered workflow it is not fast/easy to do so correctly (with testing and proper practice).
As far as stability I think 4.7 is doing pretty great (image rotation aside). The number and magnitude of problems you see reported on this forum are actually a really poor way to judge the quality/stability of a particular version. Trust me; I take and make dozens of calls each week on this specific issue. I'm not saying 4.7 is completely free of problems (what software is?) nor am I denying that the Snook and others are having problems but rather saying that their problems are not jiving with my customers with whom I have more direct interaction.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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I am all for Phase upgrading their software and 3.7 had some flaws, especialy the brittle previews, but it was also rock solid and rock solid pays the bills.
Phase will get it right, Leaf got LC11 right, I'm sure Hasselblad will someday have a file that works in all processors and gets it right, but until then we have to use what works, not what is going to work or not what needs a class to learn.
Fuzzy moire ridden previews or not, let's be realistic, 3.7 was always like that and about 10 billiion photographs were shot into that software. Let's also be realistic that during the 3.7 days, no Phase dealer mentioned the negatives, they talked the positives.
It's only since 4. whatever is out that we hear how bad 3.7 was.
Remember how long it took to get your head around Capture One at all? It seemed like the most foreign software ever designed, (even if you lived in Denmark). This was back in early 3's. Then one day, after throwing the software away off the hard drive for the fifth time, something happened and you installed it the sixth time, and the light bulb went off, and everything made sense. But My God, it took forever for that light bulb. At least for me. The same will be true for version 4 -- my prediction is that long about June of 2011, there will be tons of posts here about how great 4.7 is (or was), (and how bad 3 sucked). But it will take that long, and Doug has got to defend it til that time.
I took the class on 4, and in the class everything seemed logical, then as soon as we hung up the phone, swear to God, the program starting crashing, and I said Screw It, and threw it away and went back to 3.79. Rock solid. You just explain away the moire and the christmas-tree Previews to the client. You can explain away nasty Previews a lot easier than crashing and frantic restarting.
But yes, Phase will get it right, (long about the time that the entire print industry is dead, and everyone is shooting video).
But you are right, that is the problem with all this mess -- when 3 is the only version, then you don't hear anything negative about 3. But as soon as 4 hits the street in final form, then instantly, "3 sucks, with the shitty Previews, etc etc", and 4 is the Cat's Meow, (but you never hear of it crashing on set). Yeah, right.
My other personal resentment is having to switch retouching machines, (g5 tower). My current one, (PowerPC), is set up full of RAM, with XServe Fibre Card, and full of hard drives. Everything works, everything smooth as silk. And of course, damn near nothing in the PowerPC g5 will work in the Intel G5 tower, so I'm looking at many thousands of dollars to upgrade, just to be able to install CaptureOne 4.7, and leave 3.79. At one point, it was kinda fun upgrading machines, but then one day, it just became a hassle, once the newness of all this mess wore off.
Personally, I can't imagine a better software to use than 3.79, in both tether mode, and in process mode. But I'm sure, one day, the Light Bulb will finally go off for 4.7, and 2011 will be a good year.
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Remember how long it took to get your head around Capture One at all? It seemed like the most foreign software ever designed, (even if you lived in Denmark). This was back in early 3's. Then one day, after throwing the software away off the hard drive for the fifth time, something happened and you installed it the sixth time, and the light bulb went off, and everything made sense. But My God, it took forever for that light bulb. At least for me. The same will be true for version 4 -- my prediction is that long about June of 2011, there will be tons of posts here about how great 4.7 is (or was), (and how bad 3 sucked). But it will take that long, and Doug has got to defend it til that time.
I took the class on 4, and in the class everything seemed logical, then as soon as we hung up the phone, swear to God, the program starting crashing, and I said Screw It, and threw it away and went back to 3.79. Rock solid. You just explain away the moire and the christmas-tree Previews to the client. You can explain away nasty Previews a lot easier than crashing and frantic restarting.
But yes, Phase will get it right, (long about the time that the entire print industry is dead, and everyone is shooting video).
But you are right, that is the problem with all this mess -- when 3 is the only version, then you don't hear anything negative about 3. But as soon as 4 hits the street in final form, then instantly, "3 sucks, with the shitty Previews, etc etc", and 4 is the Cat's Meow, (but you never hear of it crashing on set). Yeah, right.
My other personal resentment is having to switch retouching machines, (g5 tower). My current one, (PowerPC), is set up full of RAM, with XServe Fibre Card, and full of hard drives. Everything works, everything smooth as silk. And of course, damn near nothing in the PowerPC g5 will work in the Intel G5 tower, so I'm looking at many thousands of dollars to upgrade, just to be able to install CaptureOne 4.7, and leave 3.79. At one point, it was kinda fun upgrading machines, but then one day, it just became a hassle, once the newness of all this mess wore off.
Personally, I can't imagine a better software to use than 3.79, in both tether mode, and in process mode. But I'm sure, one day, the Light Bulb will finally go off for 4.7, and 2011 will be a good year.
There seems to be three types of photographers on this forum (I'm sure many more). First is the low volume photographer that shoots a few dozen or even hundred shots a day. Those guys can use any software as long as it looks good and works 90% of the time. I'm sure those guys love 4.7. Second is the amateur. They dig big files, they dig new software, they dig the equipment and thank god for them because without the amateur base, all cameras would cost a billion dollars.
Third is the commercial/editorial photogapher with a lot of volume and a lot on the line on every shoot. One bad day usually means one costly day, long or short term.
The world has changed. This has always been a no excuse business, but today, there are more demands, more time in pre and post production than actual shooting. Actually post production can take weeks . . . on a large shoot even a month by the time compositing and final retouch is delivered.
Personally, I think version 3 was the goofiest software ever made and it did take a learning curve. It also was solid. You could make sessions before hand, switch back and forth and once you set it up you didn't need a tech manning the machine. If you shot over 400 files to a session yoiu might crash, but you could just start it in seconds and keep shooting like nothing happened. I think I've only had one or two times where it took more than a fast restart of the software.
Processing was fast, settings were fast and I've dropped 2000 files into one folder, set a new processing session and started batching jpegs. If it stalled or crashed it would pick right up where you left off, never a drop never a lost frame.
Phase had two things going for them. The backs are dead solid tough as nails, the software was dead solid stable, the workflow compared to others was a dream. If I could have used 3.7 for my Aptus I'd still own it.
Phase also got real wise real fast and like Leaf made a file that would work in any third party software, which is a very smart move considering how many files go to outside retouchers.
Other than that most of these digital backs are the same.
Let's face it the Phase is pretty much a 1984 industrial design, the lcd is the worst of the mfd back lot, the camera they have alligned themselves with is not the most exciting camera ever made, in fact it's obvious they got a good deal and someday might make it the equal of the blad or the HY6 . . . time will tell.
The point is you didn't buy a Phase for the superior image quality/film like look, or the big lcd, or the integrated camera to back system. You bought a phase because for a working photogrpaher it was stable, solid and bulletproof.
Version 4 may be getting better. I don't know because I stopped at upgrade 2 or something like that. Once i heard the software ate Canon files I hit the brakes and thought I'd let somebody else beta test this stuff.
Doug may be right that Snook is th exceptiion, but I bet Snook doesn't see it that way. Doug may be right that 4.7 is the best, software ever and may know it front to back, but I'll make the same offer to Doug that I made to Leaf, Canon, Nikon and the Phase people.
Don't come on set, drink wine, hang out with the models and "enjoy" the glory of the shoot. Come into a hotel room with us at 9pm where we have 1150 files under all kinds of lighting conditions and start batch processing jpegs that MUST be out at 6am because you have a 6:15 am call time to be back on location.
Come with us on one of those location days where we move a crew of 20 to three locations in a congested city like Hong Kong, or San Francisco, the first assistant trashes the primary computer and you have to go to the backup.
Those are the days the real rubber meets the tarmac and those are the situations where you will absolutley know that your software is ready for prime time advertising or part time play.
Will 4. whatever be the best . . . maybe and someday I might find out, but until I get an e-mail signed in blood from Doug or Phase One that says "as of today our software never crashes, never glitches and never looses the settings" will be the day I might sign up for one of the phase classes.
JRR
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Hi
This last shoot was not easy, should have been a 4-5 day shoot but the budget only allowed for 3 days. We are still editing & start post tomorrow that will take 6 days for the first two ads, maybe in 2-3 weeks we will be finished. I have heard 4.8 is coming but I really think this is a Mac thing even our PS CS3 is buggy with the latest OS 10.5.6. My partner Gay is very happy with C1 4.7, she finds it easy to use.
Denis
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As far as stability I think 4.7 is doing pretty great (image rotation aside). The number and magnitude of problems you see reported on this forum are actually a really poor way to judge the quality/stability of a particular version. Trust me; I take and make dozens of calls each week on this specific issue. I'm not saying 4.7 is completely free of problems (what software is?) nor am I denying that the Snook and others are having problems but rather saying that their problems are not jiving with my customers with whom I have more direct interaction.
Doug,
It could be related to my double monitor set-up, but C1 4.7 is by far the least stable application installed on my Mac Pro. I have tried re-insalling and all... no difference. I am getting one abend with it every 5-10 minutes... only doing basic image zooming/manipulations (no tethered shooting and no rotations). Zooming to 5 images in a row in the viewer window is often enough to generate an abend or out of mem error...
I have tried to look for 4.6.3 but could find any place where it could be downloaded from (the phase sites only has 4.6.2), would you happen to know where it can be downloaded from?
Thanks.
Cheers,
Bernard
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Doug,
It could be related to my double monitor set-up, but C1 4.7 is by far the least stable application installed on my Mac Pro. I have tried re-insalling and all... no difference. I am getting one abend with it every 5-10 minutes... only doing basic image zooming/manipulations (no tethered shooting and no rotations). Zooming to 5 images in a row in the viewer window is often enough to generate an abend or out of mem error...
I have tried to look for 4.6.3 but could find any place where it could be downloaded from (the phase sites only has 4.6.2), would you happen to know where it can be downloaded from?
Thanks.
Cheers,
Bernard
If you open the Console application just after something goes wrong, do you see anything in the log?
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If you open the Console application just after something goes wrong, do you see anything in the log?
Yep... many things like...
4/26/09 10:32:14 PM [0x0-0x4c04c].com.phaseone.captureone[586] Capture One(586,0xa048e720) malloc: *** mmap(size=331776) failed (error code=12)
4/26/09 10:32:14 PM [0x0-0x4c04c].com.phaseone.captureone[586] *** error: can't allocate region
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] *** set a breakpoint in malloc_error_break to debug
then
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] Capture One(586,0xb0d7a000) malloc: *** mmap(size=14536704) failed (error code=12)
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] *** error: can't allocate region
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] *** set a breakpoint in malloc_error_break to debug
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 21:30:56> System ready
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:14> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:15> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:15> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:15> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:15> (ERROR) Exception in CTileExecuter::lowLevelExecute, current operation=[NoiseSuppression], step=10
4/26/09 10:32:15 PM CrashReporter[1186] Capture One terminated unexpectedly - preparing report
4/26/09 10:32:15 PM [0x0-0x4c04c].com.phaseone.captureone[586] 2009-04-26 22:32:15.256 CrashReporter[1186:30b] Capture One terminated unexpectedly - preparing report
4/26/09 10:32:18 PM com.apple.launchd[1] (com.apple.UserNotificationCenter[1188]) Exited: Terminated
4/26/09 10:32:18 PM com.apple.launchd[1] (com.apple.UserNotificationCenter) Throttling respawn: Will start in 10 seconds
4/26/09 10:32:18 PM com.apple.launchd[182] ([0x0-0x4c04c].com.phaseone.captureone[586]) Stray process with PGID equal to this dead job: PID 587 PPID 1 ImgCoreProcess
4/26/09 10:32:18 PM com.apple.launchd[182] ([0x0-0x4c04c].com.phaseone.captureone[586]) Exited abnormally: Abort trap
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone arg 0: 45888 ""
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone Initialized
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone 2009-04-26 21:30:56> System ready
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone 2009-04-26 22:32:18> Connection failed.
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone 2009-04-26 22:32:18> Exiting
4/26/09 10:32:18 PM [0x0-0x4c04c].com.phaseone.captureone 2009-04-26 22:32:18> Shutting down
4/26/09 10:32:28 PM com.apple.launchd[1] (com.apple.UserNotificationCenter[1194]) Exited: Terminated
Cheers,
Bernard
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Looks like a memory problem while rendering a tile, or something like that. In other words, there is nothing you can do; it is a bug.
Do you get that Mac OS X popup crash reporter when it crashes? If so, you can go to the Details tab (I think) and see the callstack of the crash. This would be a very useful thing for the C1 developers to see.
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Looks like a memory problem while rendering a tile, or something like that. In other words, there is nothing you can do; it is a bug.
Do you get that Mac OS X popup crash reporter when it crashes? If so, you can go to the Details tab (I think) and see the callstack of the crash. This would be a very useful thing for the C1 developers to see.
Yep, I must have sent at least 15 of these crashes report already...
Cheers,
Bernard
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Yep, I must have sent at least 15 of these crashes report already...
Cheers,
Bernard
They go to Apple. Cut-n-Paste the callstack to Phase One.
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Yep, I must have sent at least 15 of these crashes report already...
Cheers,
Bernard
Bernard I take it your on OSX also, right.
On my MACPRO it works pretty smooth, no extensive testing yet but so far.
On The MBP it is USELESS. Crashes constantly and beachball every little adjustment.... what a shame.
4.8 someone said.. why not 4.7.1 first...:+}
I think Phase is really trying something they are not able to do...
They are trying to make 3.7 like Aperture or Lightroom which is a Big step and not sure worth it if they keep losing photographers in the process. Add that to them losing lot's of photographers to Canon and Nikon and the end result could be disaster.
I would put my self in the Commercial/Editorial ranking of James and it is not good. For the last couple of months I have been shoting a lot of Catalogue so I use the 1DsMII which is a no brainer and I shoot to Cards and one of my assistants down loads after ever image and model change.
That is a no brainer for catalogue work. Never tethered, no reason to.
But my Advertising work is usually P30 tethered.
Just did a test the other day with 4.7 tethered 10.5.6 with P30 RZIIPROD and it was CRAP!.
Trying to edit the images in my MBP was a disater and useless.. Moved everything over to the MP and much better...
Will have to some how go back to 4.6.3 on the laptop as it was fine from what I remember, there have been so many damn updates since 4.5 it can make your head spin..
A Big mistake Phase is making and myself...:+} Is they are using us as BETA testers which is not good!
Don't know how I forgave them for the Canon cr2 corruption that killed all images on the computer, Luckily I discovered it after one image and was able to reshootit right away..
That was a BIG mistake that Phase One wiggled out of and never even offered a public apology!!!
Last time I change software until garanteed solid on all machines..
Not sure if I can, bernard I have a copy of every C-1 program out. email me and I could send it to you if Phase won't send you a link. Don't see the problem as they have caused so much greif to us as BETA testers.
If they have a problem just e-mail me...:+]
Snook
PS. Have a week or 2 of catalogue coming up, that will give me time to re-install all back to 4.6.3 which worked for me pretty well.
Bernard are you on Laptop or Desktop??
Like I said the Laptop has been the main disaster and I do not see how an unistall of preference files are going to help that.. But will just go back to 4.6.3 until then
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If 4.7 isn't running well on one system, it is a installation/configuration issue and can't be blamed on Phase. I would recommend you to uninstall 4.7 as per Capture Integration's instructions, and then do a clean install.
I've been shooting tethered to my MBP with my P30+ with zero issues. I've found 4.7 has corrected a few annoying bugs with file naming, and has been very solid overall.
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They go to Apple. Cut-n-Paste the callstack to Phase One.
The crash report says "Send to Phase One" - it goes to Phase One.
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The crash report says "Send to Phase One" - it goes to Phase One.
? Interesting. I suppose that is an option for Apple developers then. Odd. All that I have ever seen have gone to Apple.
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If 4.7 isn't running well on one system, it is a installation/configuration issue and can't be blamed on Phase. I would recommend you to uninstall 4.7 as per Capture Integration's instructions, and then do a clean install.
How do you explain the fact that 4.6.3 was working perfectly? I would have gone back to it already had it been availbale on the phaseone download section.
I did try to remove the Captureone.app file from the Application folder and re-downloaded/re-installed it (Phaseone doesn't propose a clean un-install application for OSX)... no change.
The fact that you have no problem on your set-up doesn't mean that all other set ups are working fine.
Cheers,
Bernard
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If 4.7 isn't running well on one system, it is a installation/configuration issue and can't be blamed on Phase. I would recommend you to uninstall 4.7 as per Capture Integration's instructions, and then do a clean install.
I've been shooting tethered to my MBP with my P30+ with zero issues. I've found 4.7 has corrected a few annoying bugs with file naming, and has been very solid overall.
I have to say I have the same results , no issues but I am also relentless on keeping my system clean. The key is like Adobe , C1 is in several places and you really need to make sure you clean it out before installing it and make sure every C1 file is gone first. Once that has been done the last two versions I was able to load on top of the previous. But going back awhile I did not clean the system and it caused issues. Many places files are residing and most folks my bet is they are not cleaning it out under there user folder but just the library and applications. You need to dig around ALL over the place.
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I too can confirm that I have zero issues with C1 Pro V4.7 on both Mac OSX10.5.6 and Win XP SP3. I shoot tethered with P30+, 1Ds MKIII and 5D. I'm also fussy about keeping registry clean and making sure I remove older unwanted software.
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I have to say I have the same results , no issues but I am also relentless on keeping my system clean. The key is like Adobe , C1 is in several places and you really need to make sure you clean it out before installing it and make sure every C1 file is gone first. Once that has been done the last two versions I was able to load on top of the previous. But going back awhile I did not clean the system and it caused issues. Many places files are residing and most folks my bet is they are not cleaning it out under there user folder but just the library and applications. You need to dig around ALL over the place.
Could be... that's why many software providers come up with an un-install utility that knows where to look...
Cheers,
Bernard
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Hope this help:
http://www.phaseone.com/Content/Support/Ar...mp;languageid=1 (http://www.phaseone.com/Content/Support/Article.aspx?articleid=1164&languageid=1)
CO IS rock solid on my 2007 MacPro and my MacBook (non Pro), shooting 200 to 6-800 captures per session (P45 or 5DM2).
Never had a problem since 4.5 early days.
Could be... that's why many software providers come up with an un-install utility that knows where to look...
Cheers,
Bernard
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I believe that CO has received substantial investment from Microsoft. It's possible that MS wants a photo app out there to compete with Lightroom ad Aperture, and need Raw code for Windows, and that customer satisfaction from DB owners (like the few hundred on this forum) is actually secondary as the happiness of big brother comes first. It's pretty clear that a $150 Raw app relabelled Microsoft Capture One is going to outsell DBs, especially if some freebies like Expression get thrown into the package.
Edmund
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Like I said the Laptop has been the main disaster and I do not see how an unistall of preference files are going to help that.. But will just go back to 4.6.3 until then
Snook, are you serious? You have not done the uninstall/reinstall that I suggested? It takes 2 minutes!
I have helped you personally several times with C1 issues; why would doubt the veracity of my advice? ("I do not see how an uninstall... [will] help").
I cannot guarantee this will solve your problems but it is very likely. Please follow our instructions for uninstalling (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) and reinstall.
How do you explain the fact that 4.6.3 was working perfectly?
As stated before: sometimes the process of installing C1 without first removing the app-support and preference files of the previous versions can cause issues. Again, uninstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) the previous version and install the new version and chances are very very good everything will run smoothly.
Could be... that's why many software providers come up with an un-install utility that knows where to look...
Absolutely true. In this regard C1 sucks for not having a proper uninstaller. However, it takes 2 minutes to read and follow the uninstall article I have been posting since the start of this thread.
Doug
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
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Phase One, Canon, Apple, Profoto, Eizo & More
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Could be... that's why many software providers come up with an un-install utility that knows where to look...
Cheers,
Bernard
I agree a good uninstaller specifically for the program itself is much needed and that goes for all software if even only 1 file sits outside the primary applications folder. Should be a law on this one.
Little trick here if when reinstalling C1 and it does not ask to activate or knows who you are than you did not get all the files.
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Hate to say this Snook but maybe even a clean install maybe worth all the effort. Just wipe the hard drive and zero it out and start fresh. If you do that make sure you deactivate Abode and some other programs first. It's a royal PITA but worth it in the end.
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I agree a good uninstaller specifically for the program itself is much needed and that goes for all software if even only 1 file sits outside the primary applications folder. Should be a law on this one.
Little trick here if when reinstalling C1 and it does not ask to activate or knows who you are than you did not get all the files.
I downloaded and bought a while back a application called Clean Mac I think and tried it yesterday.. it reased evrything to do with C-1 even the DMG of the install download...:+}
Thanks for the suggestions Guy.
I installed 4.6.3 and will wait for 4.7.1 or 4.8 to make sure they fix it a little more. It was a PITA 4.7
Thanks again
Snook
I hope they get it worked out, atleast before Saber comes out 10.6 and they have to start all over again.
How is the PC version of 4.7 any comments?
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I downloaded and bought a while back a application called Clean Mac I think and tried it yesterday.. it reased evrything to do with C-1 even the DMG of the install download...:+}
Thanks for the suggestions Guy.
I installed 4.6.3 and will wait for 4.7.1 or 4.8 to make sure they fix it a little more. It was a PITA 4.7
Thanks again
Snook
I hope they get it worked out, atleast before Saber comes out 10.6 and they have to start all over again.
How is the PC version of 4.7 any comments?
Snook: did you ever run 4.7 from a clean install?? If not, please don't judge it's stability.
Doug
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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Snook: did you ever run 4.7 from a clean install?? If not, please don't judge it's stability.
Doug,
Are we at the end of the road for version 3? I noticed that tethered support for most cameras in version 3.79 is not supported for osx 10.5.
What options are we given here, because there are few new macs that come with anything but 10.5.
Once again new software always comes with an "uh oh" and I know that Phase needs/wants to progress, that is commendable, but until version 4 is locked down stable (for all users) 3 should continue on.
JRR
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Doug,
Are we at the end of the road for version 3? I noticed that tethered support for most cameras in version 3.79 is not supported for osx 10.5.
JRR
I'm guessing you read "Canon (not on Mac OSX 10.5 Leopard)" in the release notes PDF included in the installer. This statement in the release notes is wrong.
After removing the Type8Camera.app file (http://www.captureintegration.com/2008/05/27/canon-tethering-in-osx-1052/) 3.7.9 works just fine in 10.5 and has tethered support for all of the pro firewire Canon dSLRs (1D, 1Ds, 1DII, 1DsII).
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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Doug,
Are we at the end of the road for version 3? I noticed that tethered support for most cameras in version 3.79 is not supported for osx 10.5.
What options are we given here, because there are few new macs that come with anything but 10.5.
Once again new software always comes with an "uh oh" and I know that Phase needs/wants to progress, that is commendable, but until version 4 is locked down stable (for all users) 3 should continue on.
JRR
3.7 is no longer developed further. However I think you can still contact Phase One for support.
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Absolutely true. In this regard C1 sucks for not having a proper uninstaller. However, it takes 2 minutes to read and follow the uninstall article I have been posting since the start of this thread.
Doug,
Thanks for the link, I'll try again following the instructions that you have provided. Sorry, I must have missed the earlier post in which you advised the procedure.
Cheers,
Bernard
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Doug,
Thanks for the link, I'll try again following the instructions that you have provided. Sorry, I must have missed the earlier post in which you advised the procedure.
Bernard
Doug,
I just went through the advised procedure, and the application appears to be much more stable indeed. Thanks again for your kind help.
Considering this, it seems totally obvious that Phaseone should really automate this procedure as part of the upgrade process.
Cheers,
Bernard
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This reinstalling CO properly is all very well, but does it solve the actual problem of it freezing after about 100 pictures (Canon 5DMKII) as it always does using the Canon software?
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This reinstalling CO properly is all very well, but does it solve the actual problem of it freezing after about 100 pictures (Canon 5DMKII) as it always does using the Canon software?
This bug was introduced with osx 10.5.6 and is not the fault of phase. Apple needs to fix this. In the mean time you can try 10.5.5. Slower download speeds but more stable. I wish phase allowed saving to card and computer simultaneously So that we could tether for the first few to check everything is ok and the yank the cable and continue shooting to card and download after the shot.
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Doug,
I just went through the advised procedure, and the application appears to be much more stable indeed. Thanks again for your kind help.
Considering this, it seems totally obvious that Phaseone should really automate this procedure as part of the upgrade process.
Cheers,
Bernard
Glad it helped! Now all we need is for Snook to do the same. All things considered the procedure is pretty quick and easy but I totally agree that having an official uninstall program as an option during install would be highly preferential.
I wish phase allowed saving to card and computer simultaneously So that we could tether for the first few to check everything is ok and the yank the cable and continue shooting to card and download after the shot.
That would be nice. My understanding from Denmark is that this is an option that would have to be added to Canon's SDK. It is a really neat feature of Canon's software.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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All things considered the procedure is pretty quick and easy but I totally agree that having an official uninstall program as an option during install would be highly preferential.
You are right, it is indeed very easy to do, but unless you have had such problems before, you just don't suspect that a clean install might be required for something as unsignifncant as a .x upgrade to avoid stability issues.
Anyway, I should probably direct this comment to phase developpers instead. :-) Thanks again for your help, much appreciated.
Cheers,
Bernard
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Glad it helped! Now all we need is for Snook to do the same. All things considered the procedure is pretty quick and easy but I totally agree that having an official uninstall program as an option during install would be highly preferential.
That would be nice. My understanding from Denmark is that this is an option that would have to be added to Canon's SDK. It is a really neat feature of Canon's software.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
I'll give a try again after the next 5 days of catalogue...
On a side note, Anybody remember how to stop 4.6.3 from opening everytie I stick a CF card in my reader..
Thanks for any info.
Thanks Doug and no hard feelings , it's just what I feel. I really like C-1 up until the last update. But I will have to try and do a re-install after clean like the previous poster stated which seem to "cure" his problems.
Snook
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The Phase developers seem to be quite busy working on their absolutely awesome application for their absolutely awesome iPhone toy.
So have a seat in the lobby, take a number, and wait your turn. There are awesomer priorities ahead of you. It's the silly little inconsequential things like having the Application installed cleanly that clearly should take a back seat to ninety-nine cent iPhone apps that are being developed.
Anyway, I should probably direct this comment to phase developpers instead. :-) Thanks again for your help, much appreciated.
Cheers,
Bernard
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I've given up trying to understand the priorities of the software world. Every time I ask my programmer to add a feature he cannot be bothered to test it.
Edmund
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I'll give a try again after the next 5 days of catalogue...
On a side note, Anybody remember how to stop 4.6.3 from opening everytie I stick a CF card in my reader..
Thanks for any info.
Thanks Doug and no hard feelings , it's just what I feel. I really like C-1 up until the last update. But I will have to try and do a re-install after clean like the previous poster stated which seem to "cure" his problems.
Snook
Applications / image capture > preferences
The Phase developers seem to be quite busy working on their absolutely awesome application for their absolutely awesome iPhone toy.
So have a seat in the lobby, take a number, and wait your turn. There are awesomer priorities ahead of you. It's the silly little inconsequential things like having the Application installed cleanly that clearly should take a back seat to ninety-nine cent iPhone apps that are being developed.
We don't have an iPhone app in the works.
The need to reinstall is not very common, but your point is taken.
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I have a program called AirMouse for the Iphone and I made a script to do the Apple+K to shoot remotely with the iphone.. It works great by the way..:+}
PS> Doug I Did not want to start another thread and was wondering if you know where I can buy thos Laptop holders for mounting Latop to a tripod..
Thanks a lot
Snook
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The Phase developers seem to be quite busy working on their absolutely awesome application for their absolutely awesome iPhone toy.
So have a seat in the lobby, take a number, and wait your turn. There are awesomer priorities ahead of you. It's the silly little inconsequential things like having the Application installed cleanly that clearly should take a back seat to ninety-nine cent iPhone apps that are being developed.
Now let's be kind.
I look forward to an Iphone app for my P30+. Yesterday I did a location scouting with a client. I would have taken the Phase but let's be realistic, the AD can't see much on the Phase back so instead I took a Nikon.
Now if I had the I phone App the scene would have been much different. I would pull up to the location, set up the laptop, an inverter, a airport express, and a charged Iphone.
Get all three running in sync and then hand the client my iphone and say look at the lcd here as I shoot and you can see the locations in all thier glory.
That would have been much easier than just showing him the images on the Nikon's 3" lcd.
B
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Now let's be kind.
I look forward to an Iphone app for my P30+. Yesterday I did a location scouting with a client. I would have taken the Phase but let's be realistic, the AD can't see much on the Phase back so instead I took a Nikon.
Now if I had the I phone App the scene would have been much different. I would pull up to the location, set up the laptop, an inverter, a airport express, and a charged Iphone.
Get all three running in sync and then hand the client my iphone and say look at the lcd here as I shoot and you can see the locations in all thier glory.
That would have been much easier than just showing him the images on the Nikon's 3" lcd.
B
You can do that today. In fact you don't even need the airport express since you can generate a wifi network from the laptop itself. For best results turn down your screen res (or use a smaller laptop - same result), and use Apple-T and Apple-B to hide the browser and tools, and if desired even the pill-box in the upper right corner to hide the tools. The image will now be almost entirely full screen on both devices.
Article on VNC (http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1220&LanguageID=1).
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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You can do that today. In fact you don't even need the airport express since you can generate a wifi network from the laptop itself. For best results turn down your screen res (or use a smaller laptop - same result), and use Apple-T and Apple-B to hide the browser and tools, and if desired even the pill-box in the upper right corner to hide the tools. The image will now be almost entirely full screen on both devices.
Article on VNC (http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1220&LanguageID=1).
My point is at this stage it is still crazy that to get a decent preview it takes a computer. I know, everyone in estonia loves to tether, but I can think of 10,000 times that you've got to pull the cord for all sorts of reasons and just shoot. If your not changing the lighting, the lcd is fine, but I can look at my work and tell if I was tethered or not, just because when tethering the shot usually looks more staged.
Someday I assume somebody from medium format land is going to actually shoot a dslr side by side one of their cameras and realize how difficult they've made the process, simply because the lcd preview is so rough.
I've done it and a client will look at a Nikon D3 lcd vs. a Phase, point at the NIkon and say "use the big camera".
I've heard that half a dozen times.
Maybe you do know what we're up against now in the world of commerce, but three day shoots are now one 18 our day and even those prices have been pulled down. Flexibility is much more important than micro detail, at least in my world today.
We've been asking for better previews for 7 years and for 7 years we just get bigger files.
I like medium format files, for vertical I love the format vs. the 35mm squeeze, but I just loathe bringing that slow running camera, back and computer out on a location shoot stuck to a computer 20 ft. away.
There is a reason today if I wanted to trade either one of my digital backs for a d3x I probably wouldn't have any offers.
The world has gotten a lot tougher in the last year, demands are much greater and while medium format is still stuggling with a decent lcd preview, the world of cameras are now offering video.
Now if you think the world hasn't changed look at this;
http://m.gizmodo.com/site?sid=gizmodoip&am...Gizmodo-5229743 (http://m.gizmodo.com/site?sid=gizmodoip&pid=IphonePost.detail§ion=Allpost&targetId=Gizmodo-5229743)
It's just a matter of time that this will become more the norm, than the exception.
All clients want more ROI.
B
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Phase and Co should just pull apart a solder a Sony or Nikon compact and solder the display into their backs ...
Edmund
My point is at this stage it is still crazy that to get a decent preview it takes a computer. I know, everyone in estonia loves to tether, but I can think of 10,000 times that you've got to pull the cord for all sorts of reasons and just shoot. If your not changing the lighting, the lcd is fine, but I can look at my work and tell if I was tethered or not, just because when tethering the shot usually looks more staged.
Someday I assume somebody from medium format land is going to actually shoot a dslr side by side one of their cameras and realize how difficult they've made the process, simply because the lcd preview is so rough.
I've done it and a client will look at a Nikon D3 lcd vs. a Phase, point at the NIkon and say "use the big camera".
I've heard that half a dozen times.
Maybe you do know what we're up against now in the world of commerce, but three day shoots are now one 18 our day and even those prices have been pulled down. Flexibility is much more important than micro detail, at least in my world today.
We've been asking for better previews for 7 years and for 7 years we just get bigger files.
I like medium format files, for vertical I love the format vs. the 35mm squeeze, but I just loathe bringing that slow running camera, back and computer out on a location shoot stuck to a computer 20 ft. away.
There is a reason today if I wanted to trade either one of my digital backs for a d3x I probably wouldn't have any offers.
The world has gotten a lot tougher in the last year, demands are much greater and while medium format is still stuggling with a decent lcd preview, the world of cameras are now offering video.
Now if you think the world hasn't changed look at this;
http://m.gizmodo.com/site?sid=gizmodoip&am...Gizmodo-5229743 (http://m.gizmodo.com/site?sid=gizmodoip&pid=IphonePost.detail§ion=Allpost&targetId=Gizmodo-5229743)
It's just a matter of time that this will become more the norm, than the exception.
All clients want more ROI.
B
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This for me is classic phase one and why just reading this gives me a headache. I too have been problems with V4 crashing etc, using Canon1dsmk3 and P21 back. So after reading this I thought "ok, I will follow this uninstall and reinstall because I did not uninstall the first time around." so i followed these instructions and got to the 'deactivate license' ....... I was supposed to select computer 1 or computer 2 or whatever....to get this information I would have to probably contact phase one, fill out a ticket etc....... instant headache. they make EVERYTHING so difficult, it wears me out. I turned the computer off and walked away, leaving the crashes etc as is..... couldnt deal with the deactivate license to uninstall........I cant wait for a company to end phase's dominance.
Snook, are you serious? You have not done the uninstall/reinstall that I suggested? It takes 2 minutes!
I have helped you personally several times with C1 issues; why would doubt the veracity of my advice? ("I do not see how an uninstall... [will] help").
I cannot guarantee this will solve your problems but it is very likely. Please follow our instructions for uninstalling (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) and reinstall.
As stated before: sometimes the process of installing C1 without first removing the app-support and preference files of the previous versions can cause issues. Again, uninstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) the previous version and install the new version and chances are very very good everything will run smoothly.
Absolutely true. In this regard C1 sucks for not having a proper uninstaller. However, it takes 2 minutes to read and follow the uninstall article I have been posting since the start of this thread.
Doug
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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I too have been problems with V4 crashing etc, using Canon1dsmk3 and P21 back. So after reading this I thought "ok, I will follow this uninstall and reinstall because I did not uninstall the first time around." so i followed these instructions and got to the 'deactivate license'
Sorry to hear your frustration, but it was unfounded.
You can log on phaseone.com and "sign in" > "my account" > "license management" and view/modify/reset your activations at any time without any calls/tickets or any BS.
More importantly, I've added a note to our uninstall/reinstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) article that if you are REinstalling rather than uninstalling (i.e. you plan on using it on the same computer again immediately) then you don't need to deactivate. Back in the days of Capture One 3 you would have needed to call your dealer or started a support ticket. This was something people complained a lot about so Phase made a significant investment in a corporates-scale activation server with an online back-end so that you could sign in 24/7 and view/reset your activations. I should have had this in the article to start with, so my apologies.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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The deactivation really works. I used it. It's nicely implemented.
I do wonder whether Phase shouldn't make a simple pass-through tethering app so that that part of their system can be tested and maintained independently of the Raw converter ... Or maybe they could allow users to employ the Canon and Nikon tethering software transparently with their converter by watching a folder?
Edmund
Sorry to hear your frustration, but it was unfounded.
You can log on phaseone.com and "sign in" > "my account" > "license management" and view/modify/reset your activations at any time without any calls/tickets or any BS.
More importantly, I've added a note to our uninstall/reinstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) article that if you are REinstalling rather than uninstalling (i.e. you plan on using it on the same computer again immediately) then you don't need to deactivate. Back in the days of Capture One 3 you would have needed to call your dealer or started a support ticket. This was something people complained a lot about so Phase made a significant investment in a corporates-scale activation server with an online back-end so that you could sign in 24/7 and view/reset your activations. I should have had this in the article to start with, so my apologies.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
-
I do wonder whether Phase shouldn't make a simple pass-through tethering app so that that part of their system can be tested and maintained independently of the Raw converter ... Or maybe they could allow users to employ the Canon and Nikon tethering software transparently with their converter by watching a folder?
Both of these things are done today. The raw processing code is maintained on one thread while the tethering connection code is maintained on another. This is one of the major changes in 4.x (all code is isolated into chunks). Also, you can use "Camera > Hot Folder Enabled" to watch the currently viewed folder for new images. New images are either displayed when the preview/thumbnail is ready, immediately, or never depending on "Camera > Auto Select New Capture" There are a lot of advantages to having native tethering however including remote-triggering, faster capture-to-preview times and control over file naming and white balance along with having one less program open.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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killer, thanks doug, i did it and it was easy. this info should be plastered all over the phase site as opposed to buried on a forum.
Sorry to hear your frustration, but it was unfounded.
You can log on phaseone.com and "sign in" > "my account" > "license management" and view/modify/reset your activations at any time without any calls/tickets or any BS.
More importantly, I've added a note to our uninstall/reinstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) article that if you are REinstalling rather than uninstalling (i.e. you plan on using it on the same computer again immediately) then you don't need to deactivate. Back in the days of Capture One 3 you would have needed to call your dealer or started a support ticket. This was something people complained a lot about so Phase made a significant investment in a corporates-scale activation server with an online back-end so that you could sign in 24/7 and view/reset your activations. I should have had this in the article to start with, so my apologies.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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killer, thanks doug, i did it and it was easy. this info should be plastered all over the phase site as opposed to buried on a forum.
You can drop the subject now, 4.8 has been released
Edmund
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Any comments on 4.8 so far, cannot really find anyting..
Thanks , would like to hear some comments before installing..
Snook
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Snook we found a small bug on the noise sliders. Read the back end of this thread http://forum.getdpi.com/forum/showthread.php?t=7158 (http://forum.getdpi.com/forum/showthread.php?t=7158)
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Any comments on 4.8 so far, cannot really find anyting..
Thanks , would like to hear some comments before installing..
Snook
Not seeing any reports of major glitches or problems. If you're not having any problems with 4.7 then I don't see a compelling reason to upgrade (unless you want non-english support or use a P40+). However, if you're running something earlier than 4.7 or you want the slight speed improvement of 4.8 compared to 4.7 then I'd say you're safe to proceed.
As Guy pointed out the noise sliders are messed up, but only if you set defaults other than the factory defaults. For those users this is a major glitch, but since I'd guesstimate the vast majority of users don't change the defaults I don't call this a major glitch in terms of recommending update.
As always I don't recommend updating/changing a machine in a production environment unless you have time to make a bootable backup (e.g. SuperDuper) and thoroughly test after the update/change. Uninstalling (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) any previous version of C1 prior to installing 4.8 never hurts.
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)
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4.8.1 released yesterday...:+}
Snook
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4.8.1 released yesterday...:+}
Snook
Edit: New thread started (this one specifically says 4.7 so I started a thread for 4.8.1):
http://luminous-landscape.com/forum/index....showtopic=34925 (http://luminous-landscape.com/forum/index.php?showtopic=34925)
Doug
Doug Peterson (e-mail Me) (http://mailto:doug@captureintegration.com)
__________________
Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
Newsletter: Read Latest or Sign Up (http://www.captureintegration.com/our-company/newsletters/)