Luminous Landscape Forum
Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: Jeffreytotaro on January 05, 2009, 08:37:12 am
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Check it out on their site. It's supposed to browse faster which would be great. That's my biggest complaint about it. Now you can save workspaces too.
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Check it out on their site. It's supposed to browse faster which would be great. That's my biggest complaint about it. Now you can save workspaces too.
Here are some of the highlighted new features in Capture One 4.6 are:
- Improved performance:
o Notably in: Processing, Browsing, Folder viewing and Color Editor
- Edit Primary Only option:
o With Capture One 4.6 we will abandon the Shift modifier key for operating on multiple
selected images/variants. With Capture One 4.6 we will introduce an option “Edit Primary
Only”, which can be toggled on or off. When this option is off, changes made will affect all
selected variants, otherwise it will only affect the primary variant. You can toggle the “Edit
Primary Only” mode in the menu (Edit), the toolbar (icon) and via a new keyboard shortcut
- Camera Controls tool:
o For tethered shooting, this tool allows the users to remote control essential camera settings
such as program, shutter, aperture and EV adjustment directly from the application.
- Load/save workspaces (PRO/DB, Mac only):
o It is now possible to save and load workspaces in the application
- Nikon tethered capture for the following cameras (PRO):
o Nikon D3, Nikon D700, Nikon D300, Nikon D200, Nikon D80, Nikon D60, Nikon D40x,
Nikon D40
- New cameras supported (4/PRO):
o Phase One P 65+
o Canon G10
o Nikon D3X
o Olympus E-30
- Improved camera support (4/PRO):
o Canon EOS 5D Mark II and EOS 50D: sRaw1 and sRaw2 supported
- Rating in Phase One back reflected in Capture One
- Software update
o A software update feature is introduced, so Capture One will in the future notify users if a
newer version of Capture One is available. This feature requires an internet connection
You can download the new Capture One 4.6 from Phase One's web site:
http://www.phaseone.com/Content/Downloads/CO4.aspx (http://www.phaseone.com/Content/Downloads/CO4.aspx)
Chris Lawery
Sales Manager
chris@captureintegration.com
Capture Integration, Phase One Dealer of the Year
877-217-9870 | National Atlanta / Miami
404-234-5195 | Cell
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Chris:
Do you know if that added the corner softness correction for the 28mm Mamiya?
Thanks
Paul Caldwell
www.photosofarkansas.com
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Does not look it yet Paul , just loaded it and not there . It is much faster though for browsing and such.
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slightly faster. still much slower than V3.7x (as to responsiveness and previews without lag/redraw).
still a lot of features missing.
viewer always on top is completely useless now for me (okay for shooting, a pain for editing)
some bug fixes and a few new features. so actually this is 4.5.3 rather than 4.6.
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slightly faster. still much slower than V3.7x (as to responsiveness and previews without lag/redraw).
still a lot of features missing.
viewer always on top is completely useless now for me (okay for shooting, a pain for editing)
some bug fixes and a few new features. so actually this is 4.5.3 rather than 4.6.
Nikon tethering by itself is more than enough to call it 4.6, but let's not quibble about numbers.
It won't happen overnight, and it may not happen at all, but the ability to use a Nikon with Capture One opens up Nikon to an entire market which it was previously completely absent from. In Miami the rental market is almost entirely fashion, and 80% Phase One or Canon with some Hasselblad and even less Leaf. Nikon and Sinar are completely absent. The reason is simple: digital techs in Miami know Capture One (Canon/Phase), and some know Hasselblad/Leaf but not one knows Nikon/Sinar.
I know this is a very particular market (South Beach Fashion using On Location Tethering Facilitated by a Digital Tech) but it's a market which has no Nikon presence at all.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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There does not seem to be tethered support for the 5D MII, also it still does not have the stitching tool, for the flex adaptor.
I use the flex adapter quite often and I need the stitching tool with my Phase Back.
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There does not seem to be tethered support for the 5D MII, also it still does not have the stitching tool, for the flex adaptor.
I use the flex adapter quite often and I need the stitching tool with my Phase Back.
5D Mark II tethering would require a new Canon SDK (they keep switching). Probably inevitable at some point C1 will add support, but I would not plan on any specific date. You can use the Canon tether program and the Capture One Hot Folder. A bit awkward, but better than the Canon program by itself IMO.
Stitching still not included. Very frustrating. Hopefully next update, but I have no info either way.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Nikon tethering by itself is more than enough to call it 4.6, but let's not quibble about numbers.
It won't happen overnight, and it may not happen at all, but the ability to use a Nikon with Capture One opens up Nikon to an entire market which it was previously completely absent from. In Miami the rental market is almost entirely fashion, and 80% Phase One or Canon with some Hasselblad and even less Leaf. Nikon and Sinar are completely absent. The reason is simple: digital techs in Miami know Capture One (Canon/Phase), and some know Hasselblad/Leaf but not one knows Nikon/Sinar.
I know this is a very particular market (South Beach Fashion using On Location Tethering Facilitated by a Digital Tech) but it's a market which has no Nikon presence at all.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
Well maybe so, but since up till today Nikon didn't have a 20+mpx camera. Check back on that thought in 8 months because the Nikon focuses ten times more accurate than the Canons and with that lcd I'm not that sure you really need a computer to show the clients the image.
Do this. Take a shot of a person non tethered with a Nikon D3, a Canon 1ds3 and any medium format back and zoom in on the face and show the client the result and ask them which camera they would like you to use. To a person they will look at the Nikon lcd and say "use the big one".
But South Beach is a different animal. 75% of all the photographers that slide onto Collins to shoot retail only own three things, a film RZ that sets on the shelf, a Canon D20 with a zoom and a mastercard that is $500 away from it's limit.
The rest of the equipment is put on the "client's" production company so when it comes to asking about cameras they only know two answers, big files or fast camera.
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5D Mark II tethering would require a new Canon SDK (they keep switching). Probably inevitable at some point C1 will add support, but I would not plan on any specific date. You can use the Canon tether program and the Capture One Hot Folder. A bit awkward, but better than the Canon program by itself IMO.
Stitching still not included. Very frustrating. Hopefully next update, but I have no info either way.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
I don't understand why everyone disses the Canon EOS utility. It works solid, has huge film like previews and except for Apples slow usb drivers works fast. Use it on a PC like a Sony or a Dell and you'll be amazed about how fast it is.
It also allows you to rename, select folders and input color correction settings from the computer to the camera.
It may be PC windows looking and kind of goofy but only takes about 10 minutes to learn.
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Be sure to check the release notes before you download and install.
For MAC, you need an Intel based OSX 10.5.5.
Very disappointing for us Power Mac G5 owners who are perfectly happy with their computer systems.
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I don't understand why everyone disses the Canon EOS utility. It works solid, has huge film like previews and except for Apples slow usb drivers works fast. Use it on a PC like a Sony or a Dell and you'll be amazed about how fast it is.
It also allows you to rename, select folders and input color correction settings from the computer to the camera.
It may be PC windows looking and kind of goofy but only takes about 10 minutes to learn.
Because it has the worst image quality...Even Picasa can render Canon RAW files better. I just don't know why.
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CaptureOne is telling me my G10 files are unsupported even though I am running 4.6
Is it working for anyone elses G10 files.
JP
http://theg10blog.com (http://theg10blog.com)
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CaptureOne is telling me my G10 files are unsupported even though I am running 4.6
Is it working for anyone elses G10 files.
JP
http://theg10blog.com (http://theg10blog.com)
You're running with a pro license right? I'm sure you're aware; just want to make sure before you go to a lot of trouble.
Capture One DB (free) does not deal with dSLR files.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Yes I should be running the pro license. I own a P45+. Maybe I downloaded just the DB version? I will look into it some more.
thanks,
JP
You're running with a pro license right? I'm sure you're aware; just want to make sure before you go to a lot of trouble.
Capture One DB (free) does not deal with dSLR files.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Yes I should be running the pro license. I own a P45+. Maybe I downloaded just the DB version? I will look into it some more.
thanks,
JP
Only one download. Only one installer. Two types of keys to activate the software (non pro and pro), and the ability to select "run in digital back mode" without entering a key. 30 day trial on any combination of the above.
Check under Capture One - License and it should tell you what you're running.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Thanks for the help, looks like I just had to activate it. Unfortunately it is telling me that my activation limit has been reached and I must deactivate it from other computers, even though I am only using it on one computer, argh. I guess I will call my dealer tomorrow.
Thanks again
JP
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Thanks for the help, looks like I just had to activate it. Unfortunately it is telling me that my activation limit has been reached and I must deactivate it from other computers, even though I am only using it on one computer, argh. I guess I will call my dealer tomorrow.
Thanks again
JP
No problem.
If you go to phaseone.com and "login" using the upper right hand corner link using the email address and password you chose when you first activated then you can go to "my account" - "license management" and select the key in question and "deactivate".
You're entitled to two computer at any given time.
If you've forgotten your email/password used to activate it then you need to contact your dealer and they can assist you in restoring access.
The only way you could really get into trouble is if you forget/lose both your key AND have no idea at all what your email address is. If you have either your email address, or your key then the other component along with your password can be recovered by your dealer.
I'm from the generation that thinks any form of DRM is a bad idea. But as DRM goes, phase's is very user-centric.
Cheers,
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Thanks for the help, looks like I just had to activate it. Unfortunately it is telling me that my activation limit has been reached and I must deactivate it from other computers, even though I am only using it on one computer, argh. I guess I will call my dealer tomorrow.
Thanks again
JP
You don't have to do that anymore, you can reset your keys on the website.
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CaptureOne is telling me my G10 files are unsupported even though I am running 4.6
Is it working for anyone elses G10 files.
JP
http://theg10blog.com (http://theg10blog.com)
Works fine for me (C1 Pro) under Win XP SP3.
Paul
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I know this is a very particular market (South Beach Fashion using On Location Tethering Facilitated by a Digital Tech) but it's a market which has no Nikon presence at all.
Another way to work with a D3/D3x would be to connect the body to an HD TV using the HDMI output.
The thetering capability is of course welcome and offers some more options, but is it really the best option for live display of results during a shoot?
Cheers,
Bernard
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Another way to work with a D3/D3x would be to connect the body to an HD TV using the HDMI output.
The thetering capability is of course welcome and offers some more options, but is it really the best option for live display of results during a shoot?
Cheers,
Bernard
The problem with running a hd tv is you can't rename, calibration is difficult or somewhat a guess and of course to play the images back you need to use the camera.
But tethering a Nikon is not C-1 dependent.
You can tether a Nikon through Nikon Capture or Bibble.
Both work, bibble is actually good software.
http://bibblelabs.com/ (http://bibblelabs.com/)
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Hi, anybody tried a D2x(s), D2H or D90? Do these work too?
Tom-
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D3x did not work tethered. D3 connects but the capture button won´t work - it is a simple connection to C1, you have to release the shutter from the camera.
But the quality of C1 is outstanding. D3x files at 100 - 400 Iso are extremly good. For my taste this is the best raw converter for this camera at the moment.
Raw developer, RPP and NX2 are good too but C1 rocks. Hope they will add thethering of the D3x soon - with more controls from within C1.
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But the quality of C1 is outstanding. D3x files at 100 - 400 Iso are extremly good. For my taste this is the best raw converter for this camera at the moment.
Raw developer, RPP and NX2 are good too but C1 rocks. Hope they will add thethering of the D3x soon - with more controls from within C1.
Same things here, very good colors, DR and detail.
Cheers,
Bernard
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I used 4.6 for a tethered shoot with the 1Ds III yesterday.
Upon reaching the buffer (around 10-12 images) the camera would display "BUSY" and would not shoot until C1 had downloaded the images. C1 would download the first few images quickly, then would slow down dramatically for the last few. It also crashed a few times.
Anyone else had a similar experience? Any ideas on how to correct this?
P.S. I do have 10.5.6 installed...
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Do you have Mac OS 10.5.6 installed? That has USB driver performance improvements included.
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Do you have Mac OS 10.5.6 installed? That has USB driver performance improvements included.
I've spoken to several digital techs who have said the 10.5.6 update which drastically improved tethered USB performance (http://www.captureintegration.com/tests/canon/) may have also introduced some instability into USB as the OS level. I don't have enough points of reference to be sure of exactly what's going on, but it's enough to bring it up (even if it is a bit vague). Anyone have something more substantial on this point? The tech with the most experience can repeatably get EITHER Capture One or Canon's Utility to freeze about 120 captures in with either a 5DII or 1DsIII using either his mac pro or his MBP. This is not at all to scare anyone off of updating to 10.5.6 (as long as they backup before hand and test thoroughly afterward as with any update). I mainly bring it up to get more input from the community.
And just out of habit I'll mention the 10.5.2 and higher issue with Type#Camera (http://www.captureintegration.com/2008/05/27/canon-tethering-in-osx-1052/) stealing control of the camera. Old news for most, but I got a call about it today.
And as always a full uninstall (http://www.captureintegration.com/2008/11/20/uninstalling-capture-one-4-on-mac/) and reinstall helps to insure that everything is in it's proper place.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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There have been reports that the 10.5.6 update kills the ability to hardware-calibrate the more expensive monitors.
Edmund
I've spoken to several digital techs who have said the 10.5.6 update which drastically improved tethered USB performance (http://www.captureintegration.com/tests/canon/) may have also introduced some instability into USB as the OS level.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Hey, this is John Simmons, the tech Doug was speaking of earlier. I remembered that Doug and Chris were right on top of that old "Type 8 camera.app" issue awhile back so I thought to check their blog and I noticed they hadn't posted anything on the "10.5.6 burst-of-doom" yet. So I called Doug to see if they'd seen the issue yet. I posted about it in the "Digital Cameras..." section a little while ago:
http://luminous-landscape.com/forum/index....showtopic=31019 (http://luminous-landscape.com/forum/index.php?showtopic=31019)
.. but i noticed this post and, anyway, you guys seem like you may be more familiar with the topic.
We were very excited about finally being able to use the 1DsmkIII tethered with the new 10.5.6 update, and it really was great until we got to 120-150 frames point whereupon it would freeze CaptureOne or EOS Utility (beach-ball forever). We've reproduced the crash about 6 or 7 times, both with the 1DsmkII and the new 5DmkII, and also with our 17" MacbookPro.
We finally heard back from Canon that the new EOS Utility was not tested with Mac OSX 10.5.6 and that they recommended not upgrading to 10.5.6 until they release an update. But 10.5.5 was so slow we ain't goin back to that either. Downgrading is a big hassle anyway.
Formerly the only remedy was to restart the computer, but as I was testing today I found if we used "Activity Monitor" app we could force-quit the application "Image Capture extension" (after force-quitting CaptureOne or EOS Utility) and that would allow us to reconnect our Canons without having to restart, but we would still consistently lose our last 10-14 exposures. Boo!
So anyway I am really pretty confident that the problem is the new OS upgrade. Whatever they changed with the USB has turned out to be a resounding failure with a number of people. In just researching this problem on the Apple forums, I can't tell you how many posts I ran into about the 10.5.6 update causing folks to completely lose their keyboard, mouse, wacom, flashdrive, usb harddrive, ipod, you name it.
But it is really sweet for a little while... watching those captures fly on in. If only we could get the photographers to SLOW down a little bit I bet this wouldn't be so bad an issue (yeah right, the only reason they're shooting DSLRs is because they're supposed to be fast). Anyway, feel free to chime in if you have any thoughts. We're kind of getting frustrated at this point, so I appreciate any help you can offer, maybe even trying to reproduce the error yourselves, if you have any spare time. Thanks.
-John Simmons
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crap when i said "...about 6 or 7 times, both with the 1DsmkII and the..." i really meant:
1DsmkIII
jeez.
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We were very excited about finally being able to use the 1DsmkIII tethered with the new 10.5.6 update, and it really was great until we got to 120-150 frames point whereupon it would freeze CaptureOne or EOS Utility (beach-ball forever). We've reproduced the crash about 6 or 7 times, both with the 1DsmkII and the new 5DmkII, and also with our 17" MacbookPro.
-John Simmons
I had a similar problem in the past with another camera and software.
The problem was that when we reached 150/200 captures on the same folder the whole thing was freezing. The "patch" we were able to use, was of switching to a new folder before reaching 150 captures.
It was just a matter of stopping a few secs and switch to a new folder.
In any case even on these days of "free" film, doing more than 150 captures of the same thing is a bit insane.
I think is worth a try.
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-The "patch" we were able to use, was of switching to a new folder before reaching 150 captures.
yeah i guess we may have to try that, but it can be difficult to stop the flow with some photographers. It would definitely beat having to restart. On the shoot where this problem reared its ugly head, they were shooting fashion and you know how that goes, it's not uncommon for someone to crank out 200-300 frames on one shot.
-John Simmons
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Do you have Mac OS 10.5.6 installed? That has USB driver performance improvements included.
I've used macs my whole computer life and never thought I'd buy a PC for anything but business and checking files, formats, website in the pc envrionment, but after tethering the Canon with an Apple I got fed up and bought a 17" dell with Vista. Running EOS utility it flies or at least flies as fast as anything I've shot tethered.
Actually, Vista is not that big of a leap from osX and has some nice features, but I'm not selling computers, actually don't care as long as something works.
The Dell is a monster in size and weight but has 640 gigs on two drives and is stable. We recently bought a new Sony 14" for something under $900 and comparing it to the new macbooks I wouldn't say there was any difference in build quality, battery life or screen. Apple really has moved their computers into the pc look so it's not like there is that much difference.
Anyway, when we tether the Canons I just use eos utility and it runs fine and there is an ap that lets you run a mac drive on a windows machine, so no reformatting drives.
Maybe Apple will work out their usb issues, but until then I have to use what works.
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-The "patch" we were able to use, was of switching to a new folder before reaching 150 captures.
yeah i guess we may have to try that, but it can be difficult to stop the flow with some photographers. It would definitely beat having to restart. On the shoot where this problem reared its ugly head, they were shooting fashion and you know how that goes, it's not uncommon for someone to crank out 200-300 frames on one shot.
-John Simmons
I shoot fashion and I know what you mean.
I feel really silly when I reach the 120 mark per shot.
Unless we are shooting some extremely difficult kind of motion, I think If I need to go above 120 captures per shot often, it is time to change job.
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sorry if this is off topic, but I tried to ask Phase One tech support these questions but as usual they are worthless.....
1) when using V 4.6 sotfware, how do you select multiple images? in 3.7.9 I would hold the mouse down and drag down until the images I wanted to select would all turn blue, but with this version I have to manually click each image while holding the apple key down, one at a time. everytime I try to click and drag the mouse it just tries to move the first image selected into another location in the browser. by the way, when an image is selected it has a white frame that is really hard to notice, the old way of turning it blue was soooo much better.
2) where is the process menu? I cant figure out how to change the processing recipe , ie: small jpgs, medium jpgs, tiffs, 8 bit or 16bit
3) how can I turn the sharpening to always off? cant find the 'set as defaults' tab
4)what the hell is a variant? they use that word all over the place , I think it is a single photo, right?
I want to use this new software because there are some great things about it but geeze, it is not intuitive at all!
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Slightly off topic perhaps but since it was dealt with in this thread i thought i'd mention that also the 50D locks up the EOS Utility at the 100-120 mark on my macbook white.
Very annoying but workaround seems to be the norm so i guess doing a folder change every 120 frames is what you have to do.
Cheers!
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sorry if this is off topic, but I tried to ask Phase One tech support these questions but as usual they are worthless.....
1) when using V 4.6 sotfware, how do you select multiple images? in 3.7.9 I would hold the mouse down and drag down until the images I wanted to select would all turn blue, but with this version I have to manually click each image while holding the apple key down, one at a time. everytime I try to click and drag the mouse it just tries to move the first image selected into another location in the browser. by the way, when an image is selected it has a white frame that is really hard to notice, the old way of turning it blue was soooo much better.
2) where is the process menu? I cant figure out how to change the processing recipe , ie: small jpgs, medium jpgs, tiffs, 8 bit or 16bit
3) how can I turn the sharpening to always off? cant find the 'set as defaults' tab
4)what the hell is a variant? they use that word all over the place , I think it is a single photo, right?
I want to use this new software because there are some great things about it but geeze, it is not intuitive at all!
Ditto here..
How do you select several images and How the hell can you trash more than one image at a time..
Very Frustrating!!!
You have to trash images one at a time... Can some one please post how the hell you can throw out several images at one time!!
Snook
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sorry if this is off topic, but I tried to ask Phase One tech support these questions but as usual they are worthless.....
1) when using V 4.6 sotfware, how do you select multiple images? in 3.7.9 I would hold the mouse down and drag down until the images I wanted to select would all turn blue, but with this version I have to manually click each image while holding the apple key down, one at a time. everytime I try to click and drag the mouse it just tries to move the first image selected into another location in the browser. by the way, when an image is selected it has a white frame that is really hard to notice, the old way of turning it blue was soooo much better.
2) where is the process menu? I cant figure out how to change the processing recipe , ie: small jpgs, medium jpgs, tiffs, 8 bit or 16bit
3) how can I turn the sharpening to always off? cant find the 'set as defaults' tab
4)what the hell is a variant? they use that word all over the place , I think it is a single photo, right?
I want to use this new software because there are some great things about it but geeze, it is not intuitive at all!
The reason Phase One TECH SUPPORT probably did not answer to your satisfaction is that these are not tech support issues. They are basic training.
1) Apple key will select or delselect individual items. The Shift Key will select a range of images. I agree the white border on the thumbnail is not prominent enough.
2) The process tab is likely hidden because by default the program launches with the last two tabs hidden off to the right. If you either click the double arrows pointing right, or drag the tools area wider then you will see the process (gear icon) and batch tabs (two gears)
3) The details pane has sharpening settings that you can turn down. If you want to disable sharpening that is in the process tab.
4) A variant is used to create different looks for a single raw file. The raw file on the hard drive is not duplicated. Instead Capture One itself keeps track of multiple ways of making it look. They appear as separate images on web contact sheets, can be processed as if they are separate images, but are otherwise just one raw file. Very powerful system (not dissimilar to those used by aperture or lightroom).
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Ditto here..
How do you select several images and How the hell can you trash more than one image at a time..
Very Frustrating!!!
You have to trash images one at a time... Can some one please post how the hell you can throw out several images at one time!!
Snook
In 4.5.2 you had to press apple-option-delete to delete multiple (though this could be customized along with any other keyboard shortcut).
Because of general response and feedback this was changed. In 4.6 you now select multiple images and just push apple-delete. This again, can be customized if you choose.
Both of you would benefit tremendously from our online screen-sharing based training that we run for Capture One ($99 for 2 hours). The Masters level class even includes a Q&A with a member of Phase's software team who is okay being both a sage and a punching bag :-).
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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sorry if this is off topic, but I tried to ask Phase One tech support these questions but as usual they are worthless.....
1) when using V 4.6 sotfware, how do you select multiple images? in 3.7.9 I would hold the mouse down and drag down until the images I wanted to select would all turn blue, but with this version I have to manually click each image while holding the apple key down, one at a time. everytime I try to click and drag the mouse it just tries to move the first image selected into another location in the browser. by the way, when an image is selected it has a white frame that is really hard to notice, the old way of turning it blue was soooo much better.
2) where is the process menu? I cant figure out how to change the processing recipe , ie: small jpgs, medium jpgs, tiffs, 8 bit or 16bit
3) how can I turn the sharpening to always off? cant find the 'set as defaults' tab
4)what the hell is a variant? they use that word all over the place , I think it is a single photo, right?
I want to use this new software because there are some great things about it but geeze, it is not intuitive at all!
Billy:
When you state "Phase One Tech Support as usual is worthless" can you please describe the experience that drew you to make the remark? There are men and women who work very hard and do an excellent job and if you've had a bad experience, constructive feedback would be more helpful - thanks.
Yes, it does appear click n drag to select has taken a hit so as to accomodate drag n drop via the browser. Perhaps that will be tweaked in a future version...Hopefully the selected frame color as well.
In default configurations, the process menu is activated by clicking and holding this symbol >> to the right of the adjustments menu. This gives you access to output and batch menus. If you wish those menu icons to always be visible, then grab and adjust the tools barrier to the right until they show up.
I (or someone) will get back to you on setting up a default parameter.
Variants is designed as a method of reproducing and repurposing one file for different looks or objectives without producing additional file size overhead as it simply stores the instruction set for the same file rather than duplicating the entire file itself.
Steve Hendrix
Phase One
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3) how can I turn the sharpening to always off? cant find the 'set as defaults' tab
Billy:
In the sharpening tool, pull down the little arrow menu to the right of the word "sharpening" and above the numeric value of the "amount". One of the options is "Save as Defaults". Input the sharpening setting you wish and then select this option and your images will come in with this setting applied. There are numerous tools which have this capability in C1 4.6.
Steve Hendrix
Phase One
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When you state "Phase One Tech Support as usual is worthless" can you please describe the experience that drew you to make the remark? There are men and women who work very hard and do an excellent job and if you've had a bad experience, constructive feedback would be more helpful - thanks.
Steve Hendrix
Phase One
[/quote]
Steve,
I know the some tech from phase one are very responsible, they will do their best to help, but not all of them.
If they don't know, will be the end, no more email, no more lets see what can I do
I talk with ulf, in New York about the problem the I have, the I was sending files after files, in no one help me.
ulf tell me, to send, him, those files, As I did, 5 times, and five times I got nada, zero, 0 response from him or anyone.
Even I ask here in the forum, plus in Phase one forum he didn't even say sorry I don't have an answer for you.(to me lack of respect)
The true I feel since Lance Schad is gone, phase one don't have the clue about customer service.
But like I say, is how I feel
BlasR
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I talk with ulf, in New York about the problem the I have, the I was sending files after files, in no one help me.
ulf tell me, to send, him, those files, As I did, 5 times, and five times I got nada, zero, 0 response from him or anyone.
Even I ask here in the forum, plus in Phase one forum he didn't even say sorry I don't have an answer for you.(to me lack of respect)
What was your question? The ones you asked here or some other question?
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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What was your question? The ones you asked here or some other question?
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
Doug,
I had problem with lens correction tools
And I had problem with old files from p25 in New files p45+
Capture one was frozen or quit with those files.
I send it so many time the I give up. after the lack of response.
When I met Ulf in New york, he tell me, to send those files to him. As I did
I don't know why he never answer any of those email.
Lens correction tools was fixed ,
Quit or frozen is working now with 4.6 & all the files.
I'm good now.
BlasR
BlasR
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Doug,
Lens correction tools was fixed ,
Quit or frozen is working now with 4.6 & all the files.
I'm good now.
BlasR
Glad to hear 4.6 has solved those problems. Sorry to hear about your experience with tech support. In general my experience and the experience of our customers has been stellar with Phase One Tech Support both the DK team and US team. Of course I would say that since we sell Phase One, but it is the truth.
Of course, when you can work through a dealer then you have one more level of support and help.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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All you have to do is pop into the Phase Forums every once in a while to see there is no responses on hardly anything there! It is quite a useless forum.
Mostly Ulf Pops in trying to defend Phase One in some way.
They are quite cold about their help and only the 3-4 guys in here help at all, Which I am very grateful by the way....:+}
You guys seem more like the Mom and Pop behind the business and it's not even yours really.
These guys are just not high up on the personality rankings.. (The Phase One forum guys like Ulf).
Thanks for the hints on deleting, was driving me crazy!!!
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All you have to do is pop into the Phase Forums every once in a while to see there is no responses on hardly anything there! It is quite a useless forum.
Mostly Ulf Pops in trying to defend Phase One in some way.
They are quite cold about their help and only the 3-4 guys in here help at all, Which I am very grateful by the way....:+}
You guys seem more like the Mom and Pop behind the business and it's not even yours really.
These guys are just not high up on the personality rankings.. (The Phase One forum guys like Ulf).
Thanks for the hints on deleting, was driving me crazy!!!
The Phase One forum is very clearly (or last I was on it) labeled User-To-User Forum. Direct support is given using the suppot system on phaseone.com.
If we're mom and pop though, I totally call pop. Chris or Dave can be Mom.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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If we're mom and pop though, I totally call pop. Chris or Dave can be Mom.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
[/quote]
LOL that is great
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If we're mom and pop though, I totally call pop. Chris or Dave can be Mom.
If I were you, I'd call 'kiddo'. The other two have to share a bed!
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I send it so many time the I give up. after the lack of response.
When I met Ulf in New york, he tell me, to send those files to him. As I did
I don't know why he never answer any of those email.
By the way, I've never known Ulf to ignore a customer.
One of the reasons the PhaseOne.com support system is so great is because when you start a case you get a case number and that confirms that Phase One has received your information. Every single case gets responded to. Even this long after it's invention email is not perfect. Spam filters, maximum attachments, inbox overflows, address mispellings etc. It's extremely likely that Ulf did not receive your emails. If he did he would have responded. So, please feel free to use the support system.
Phase One generally prefers to work support through it's dealers for many reasons, not least of which are that your dealer and you likely share a native language and your dealer already know 90% of your background whenever you have a problem (what backs do you own, what's your background knowledge, what do you shoot, etc). For that reason an direct inquiry to Phase One might sound like a dismissal or hand-off as they encourage you to first ask your local dealer. That said, they do answer every end-user question for those who chose not to work through a dealer.
The Danish support team may occasionally come off sound brief/short/direct but that is 1) culture and 2) translation of thoughts into a non-native tongue 3) the nature of online communication (where you can't tell intonation). Whatever you think about them though I can tell you they work very hard and they answer every support case started in the system.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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If I were you, I'd call 'kiddo'. The other two have to share a bed!
I call "pet" instead so I can just lie around all day and be fed.
I refuse to be spade or neutered however.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Billy:
When you state "Phase One Tech Support as usual is worthless" can you please describe the experience that drew you to make the remark? There are men and women who work very hard and do an excellent job and if you've had a bad experience, constructive feedback would be more helpful - thanks.
Yes, it does appear click n drag to select has taken a hit so as to accomodate drag n drop via the browser. Perhaps that will be tweaked in a future version...Hopefully the selected frame color as well.
Steve Hendrix
Phase One
they are worthless because it is the single biggest hassle IN MY LIFE just to contact them and get my question to them, multiple passwords, multiple browser windows, and then they usually send me a garbled link with a cryptic answer to my problem, which is usually not the correct answer. I like canon, I just call the 800 number and talk to someone and they help me out right there, no brainer.
In V 3.7 I could select 75 images at once in like 5 seconds because of the 'click and drag' feature to select images. I am a lifestyle/fashion photog so I shoot like 1000 images per job. there is no way the 'new' V4 method is going to fit into that workflow...... are you telling me that I have to hold down a keyboard key and click 1 image at a time just to select multiple images? Thats crazy.
BUT, I do appreciate your and doug's help here in the forum, it is Phase that is dropping the ball.
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they are worthless because it is the single biggest hassle IN MY LIFE just to contact them and get my question to them, multiple passwords, multiple browser windows, and then they usually send me a garbled link with a cryptic answer to my problem, which is usually not the correct answer. I like canon, I just call the 800 number and talk to someone and they help me out right there, no brainer.
In V 3.7 I could select 75 images at once in like 5 seconds because of the 'click and drag' feature to select images. I am a lifestyle/fashion photog so I shoot like 1000 images per job. there is no way the 'new' V4 method is going to fit into that workflow...... are you telling me that I have to hold down a keyboard key and click 1 image at a time just to select multiple images? Thats crazy.
BUT, I do appreciate your and doug's help here in the forum, it is Phase that is dropping the ball.
edit
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In V 3.7 I could select 75 images at once in like 5 seconds because of the 'click and drag' feature to select images. I am a lifestyle/fashion photog so I shoot like 1000 images per job. there is no way the 'new' V4 method is going to fit into that workflow...... are you telling me that I have to hold down a keyboard key and click 1 image at a time just to select multiple images? Thats crazy.
Have you tried clicking on the first image you want to select, and then shift-clicking on the last one? Cmd-clicking is reserved for image-by-image clicking, on the Mac.
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By the way, I've never known Ulf to ignore a customer.
One of the reasons the PhaseOne.com support system is so great is because when you start a case you get a case number and that confirms that Phase One has received your information. Every single case gets responded to. Even this long after it's invention email is not perfect. Spam filters, maximum attachments, inbox overflows, address mispellings etc. It's extremely likely that Ulf did not receive your emails. If he did he would have responded. So, please feel free to use the support system.
Phase One generally prefers to work support through it's dealers for many reasons, not least of which are that your dealer and you likely share a native language and your dealer already know 90% of your background whenever you have a problem (what backs do you own, what's your background knowledge, what do you shoot, etc). For that reason an direct inquiry to Phase One might sound like a dismissal or hand-off as they encourage you to first ask your local dealer. That said, they do answer every end-user question for those who chose not to work through a dealer.
The Danish support team may occasionally come off sound brief/short/direct but that is 1) culture and 2) translation of thoughts into a non-native tongue 3) the nature of online communication (where you can't tell intonation). Whatever you think about them though I can tell you they work very hard and they answer every support case started in the system.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
Doug,
Now you know one. Will be me
he ignore my email, he ignore my post on phase one forum, in only post after I say the 4.5.2 work especial with lens correction.
now is a paul e. there the help a lot(in the forum). But ulf did not.
Work support! I have like 10 cases in 10 case didn't work, not one can help,,that is why I tell to ulf in NY.
so if you never met a person the ulf ignore, I can send you my photo,/address,phone, you will meet one (me)
Like I tell you, I will be a happy phase one, user, if lance was with the company.
Now my road when to different direccion
But always with be smile
"Hasselblad here I come"
AS I red in another forum Hasselblad is the enemy, so now phase one will be.
But I will be between to keep the peace
Life is beautiful
BlasR
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they are worthless because it is the single biggest hassle IN MY LIFE just to contact them and get my question to them, multiple passwords, multiple browser windows, and then they usually send me a garbled link with a cryptic answer to my problem, which is usually not the correct answer. I like canon, I just call the 800 number and talk to someone and they help me out right there, no brainer.
In V 3.7 I could select 75 images at once in like 5 seconds because of the 'click and drag' feature to select images. I am a lifestyle/fashion photog so I shoot like 1000 images per job. there is no way the 'new' V4 method is going to fit into that workflow...... are you telling me that I have to hold down a keyboard key and click 1 image at a time just to select multiple images? Thats crazy.
BUT, I do appreciate your and doug's help here in the forum, it is Phase that is dropping the ball.
Dude, nobody's telling you that you have to hold down a key and click one image at a time. Have you ever used a computer? You hold down command to select an image at a time if you want to select multiples and they are not contiguous, or shift to select multiples if they are. You can click the first one, hold down shift, and click the last one you want. You can then expand the selection by holding shift and clicking even more. Or you can take some out by holding command and clicking on them. The finder works the same way. So does your word processor. So does your email program. So does your spreadsheet. So did Capture One 3.7.
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Dude, nobody's telling you that you have to hold down a key and click one image at a time. Have you ever used a computer? You hold down command to select an image at a time if you want to select multiples and they are not contiguous, or shift to select multiples if they are. You can click the first one, hold down shift, and click the last one you want. You can then expand the selection by holding shift and clicking even more. Or you can take some out by holding command and clicking on them. The finder works the same way. So does your word processor. So does your email program. So does your spreadsheet. So did Capture One 3.7.
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Have you tried clicking on the first image you want to select, and then shift-clicking on the last one? Cmd-clicking is reserved for image-by-image clicking, on the Mac.
wow that works! you have no idea how great this is, thanks so much.
this is classic Phase One, I ask the question and the company tech support and 2 dealers dont know the answer but some guy on a forum does, I got lucky.
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wow that works! you have no idea how great this is, thanks so much.
this is classic Phase One, I ask the question and the company tech support and 2 dealers dont know the answer but some guy on a forum does, I got lucky.
Yeh, But before shift clicking all the images would work but then you could not delete all those chosen images and there was no option in the menu bar anyway to send those to the trash or just plain trash them.. Stupid little quirk that looks to be solved I hope..
Thanks Doug "Papi" for the information...
Snook
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1) when using V 4.6 software, how do you select multiple images? in 3.7.9 I would hold the mouse down and drag down until the images I wanted to select would all turn blue, but with this version I have to manually click each image while holding the apple key down, one at a time. every time I try to click and drag the mouse it just tries to move the first image selected into another location in the browser. by the way, when an image is selected it has a white frame that is really hard to notice, the old way of turning it blue was soooo much better.
1) Apple key will select or deselect individual items. The Shift Key will select a range of images.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
this is classic Phase One, I ask the question and the company tech support and 2 dealers don't know the answer but some guy on a forum does, I got lucky.
Perhaps you missed my post at the bottom of page three which did give you your answer. Or perhaps a misunderstanding?
As Anton noted using the Apple key for individual selection/deselection and Shift for range selection/deselection is the standard mac convention. Finder, Microsoft Office, Photoshop, etc all use this convention.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Yeh, But before shift clicking all the images would work but then you could not delete all those chosen images and there was no option in the menu bar anyway to send those to the trash or just plain trash them.. Stupid little quirk that looks to be solved I hope..
Thanks Doug "Papi" for the information...
Snook
No problem Snook.
Just FYI, in the previous version there were shortcuts to "delete all selected" and "permanently delete all selected". The problem it was completely hidden and not explained anywhere (except of course our training classes ).
Take this opportunity to open up Capture One > Edit Keyboard Shortcuts and browse the shortcuts. There are some pretty obscure shortcuts and the ability to add a shortcut to any action listed in the pull-down menus. Previously there were shortcuts for "delete all selected", or "permanently delete all selected".
Personally, for my shooting I removed the keyboard shortcuts for "permanently delete" and "permanently deleted all selected" and for "Quit" (apple Q). I will gladly take the extra two seconds to manually find those shortcuts if/when I would need in exchange for never accidentally hitting them.
Version 4.6 added Color Tagging to the list of what you can add a keyboard shortcut for. Very helpful and a bad omission from 4.5.2.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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wow that works! you have no idea how great this is, thanks so much.
this is classic Phase One, I ask the question and the company tech support and 2 dealers dont know the answer but some guy on a forum does, I got lucky.
Okay, but it is a standard Mac keystroke. You should try to find some time between shoots to brush up on that, because this surely won't be the last time you hit something like this
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just to confirm, C1 4.6 will not work on my G5/Leopard 10.5.6/??
I installed it, it boots, tells me that it works best on a intel based mac, continue, and POOF, it dies
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just to confirm, C1 4.6 will not work on my G5/Leopard 10.5.6/??
I installed it, it boots, tells me that it works best on a intel based mac, continue, and POOF, it dies
I have it working on my dual G5, it is very slow but seems to work ok.
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I have it working on my dual G5, it is very slow but seems to work ok.
hmm, well, good to know its possible...I get the main interface open, then it crashes
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just to confirm, C1 4.6 will not work on my G5/Leopard 10.5.6/??
I installed it, it boots, tells me that it works best on a intel based mac, continue, and POOF, it dies
I have it working on my dual G5, it is very slow but seems to work ok.
"Works best on an Intel Based Mac" should be interpreted in the following way: "May or may not work; proceed at your own risk" or basically you're leaving the mapped road (the tested and supported environment) and entering the wilderness (untested environments).
We have at least two customers running 4.6 stable on a PPC based machine. However, we have several others who were not able to.
All of us (vendors, software writers, hardware providers, end-users) have, to some extent, been screwed by Apple's switch to Intel. With the next version of OSX which will not support PPC expected very soon, and increasing likelihood that Adobe and Microsoft will not support PPC in their next major software revisions, the decision was made not to spend equal time testing on Power PC machines.
Capture One 4.1.2 supported Power PC, so that is one option for G5 users who don't want to stay with C1 3.X and who don't want to upgrade their computers.
Remember, I don't make the decisions. I just report whatever facts I know.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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"Works best on an Intel Based Mac" should be interpreted in the following way: "May or may not work; proceed at your own risk" or basically you're leaving the mapped road (the tested and supported environment) and entering the wilderness (untested environments).
We have at least two customers running 4.6 stable on a PPC based machine. However, we have several others who were not able to.
All of us (vendors, software writers, hardware providers, end-users) have, to some extent, been screwed by Apple's switch to Intel. With the next version of OSX which will not support PPC expected very soon, and increasing likelihood that Adobe and Microsoft will not support PPC in their next major software revisions, the decision was made not to spend equal time testing on Power PC machines.
Capture One 4.1.2 supported Power PC, so that is one option for G5 users who don't want to stay with C1 3.X and who don't want to upgrade their computers.
Remember, I don't make the decisions. I just report whatever facts I know.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
thanks Doug....bummer, looks like I will not be able to edit 5d MarkII files on my g5...so odd how I get the grey user interface to come up for about 5 secs, try to get working on files and POOF, it dies and reports error.
Could it be that I have 3.7.9 still installed?
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All of us (vendors, software writers, hardware providers, end-users) have, to some extent, been screwed by Apple's switch to Intel. With the next version of OSX which will not support PPC expected very soon, and increasing likelihood that Adobe and Microsoft will not support PPC in their next major software revisions, the decision was made not to spend equal time testing on Power PC machines.
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
Honestly, Apple switched to Intel 3/4 years ago and announced it 6 months earlier. I think for some customers is time to move on. Also those dual G5 machine are slow to begin with, if compared to anything that run a recent intel even on a single CPU.
Running new software on the old macs is like fitting some Bridgestone Potenza on a FIAT 500. Not exactly supposed to work like that....
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Honestly, Apple switched to Intel 3/4 years ago and announced it 6 months earlier. I think for some customers is time to move on. Also those dual G5 machine are slow to begin with, if compared to anything that run a recent intel even on a single CPU.
Running new software on the old macs is like fitting some Bridgestone Potenza on a FIAT 500. Not exactly supposed to work like that....
I agree 100%, get on with.. Most all programs are Intel and working better and faster than ANY G5.
Snook
Quit the whining an either stay with the old 3.7 and or move on to Intel. my iMac intel in my house Blows away my G5 with 4 gigs of RAM... Sold that tank a long time ago!!
Even apple is stopping production of PPC.. That should tell you everything.. Your basically already one OS behind.
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All of us (vendors, software writers, hardware providers, end-users) have, to some extent, been screwed by Apple's switch to Intel. With the next version of OSX which will not support PPC expected very soon, and increasing likelihood that Adobe and Microsoft will not support PPC in their next major software revisions, the decision was made not to spend equal time testing on Power PC machines.
Capture One 4.1.2 supported Power PC, so that is one option for G5 users who don't want to stay with C1 3.X and who don't want to upgrade their computers.
Remember, I don't make the decisions. I just report whatever facts I know.
Doug
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
Excuse me??????
What are you selling again? Gear at the price of 5 to 10 macs where "all of us have, to some extend, been screwed by" (Phase, Hasselblad, Leaf, etc.)'s inability to deliver what has been announced on time, sometimes not even a year+ later.
Honestly, if you feel screwed by apple then I would love to be screwed the same way by Hasselblad etc.
Cheers / Frank
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I've spoken to several digital techs who have said the 10.5.6 update which drastically improved tethered USB performance (http://www.captureintegration.com/tests/canon/) may have also introduced some instability into USB as the OS level.
I had some issues with my Mac a few days back, whilst copying files off a card via the USB port. And general flakiness/freezing/crashing and whilst chatting to the UK Phase One chappie today, he said the 10.5.6 upgrade trashed his brand new MacBookPro which looped infintely whilst booting. When looking at the HD via another computer, it 'needed' formatting to be recognised and the entire HD eventually had to be flattened to get things going again. Losing everything on drive in process.
he wasn't too pleased at hte time wasted.
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I had some issues with my Mac a few days back, whilst copying files off a card via the USB port. And general flakiness/freezing/crashing and whilst chatting to the UK Phase One chappie today, he said the 10.5.6 upgrade trashed his brand new MacBookPro which looped infintely whilst booting. When looking at the HD via another computer, it 'needed' formatting to be recognised and the entire HD eventually had to be flattened to get things going again. Losing everything on drive in process.
he wasn't too pleased at hte time wasted.
Oh, drop it guys, it's pretty obvious that anyone with a brain is now going to be moving out of Apple. Party's over.
Edmund
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I had some issues with my Mac a few days back, whilst copying files off a card via the USB port. And general flakiness/freezing/crashing and whilst chatting to the UK Phase One chappie today, he said the 10.5.6 upgrade trashed his brand new MacBookPro which looped infintely whilst booting. When looking at the HD via another computer, it 'needed' formatting to be recognised and the entire HD eventually had to be flattened to get things going again. Losing everything on drive in process.
he wasn't too pleased at hte time wasted.
maybe he simply had a faulty disk. sheet happens.
Honestly if someone look for similar episodes of hardware failures with windows pc, he is going to find more horror stories that he can find inside a can of worms.
It would be interesting to know from Edmund, why we should move out of Apple now.
I hope you do not think of it, just because Mr. Jobs cannot work anymore. That would be completely foolish.
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maybe he simply had a faulty disk. sheet happens.
Upgrading caused HD to fail!? He had software bugs not technical issues.
Honestly if someone look for similar episodes of hardware failures with windows pc, he is going to find more horror stories that he can find inside a can of worms.
Well seeing as Windows is vastly more popular than OSX, that's bound to be the case, plus people can build their own kit.
You sound like an Apple apologist. My most reliable computer has been a PC, my most unreliable has been a Mac. Apple have lots of recalls and issues with their kit, such as the recent problems with the new laptops. There are no better than PCs, which is actually what they are now anyway.
It would be interesting to know from Edmund, why we should move out of Apple now.
I hope you do not think of it, just because Mr. Jobs cannot work anymore. That would be completely moronic.
Seeing as Apple are moving towards the consumer market [a sensible financial move for them] and seem to be turning their back on pro graphics people, that's not actually a moronic statement, maybe simply a practical one.
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It would be interesting to know from Edmund, why we should move out of Apple now.
I hope you do not think of it, just because Mr. Jobs cannot work anymore. That would be completely foolish.
You shouldn't until forced. That'll take a few years. The staff with brains is going to run, not walk. When the house owner collapses puking, you leave the party, you don't wait for 911.
Edmund
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I tethered my back using the new C1 but it seams my camera is not supported for remote control of aperture/shutterspeed etc.
I suppose that my Mamiya AFD is too old a dog to learn this particular trick. It would have been good to have, but not mission dependent.
I'm happy that C1 offers this feature.
I also have problems with the camera sending correct information to the back (EXIF) and identifying the lens I'm using, but, again, this may be because of body model, and nothing that interferes in the work...
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Bill Gates retired from Microsoft, so where would we go?
I liked Apple in the times before Jobs was back, he brought The iMac (don't have) the iPod (don't have) the iPhone, (don't have)
We have to live the in the present, and as it is, the Mac is the Mac...
You shouldn't until forced. That'll take a few years. The staff with brains is going to run, not walk. When the house owner collapses puking, you leave the party, you don't wait for 911.
Edmund
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Bill Gates retired from Microsoft, so where would we go?
I liked Apple in the times before Jobs was back, he brought The iMac (don't have) the iPod (don't have) the iPhone, (don't have)
We have to live the in the present, and as it is, the Mac is the Mac...
Exactly.
beside that behind almost every Apple product there is the British guy Ivy, who is actually responsible for ,look feel and functionality on almost everything Apple has done.
I would like to see him working for HP, Toshiba or Sony and designing luggage size laptops or airpurifier kind of desktop PC (like the latest HP), because those companies need to have 10 new laptop design every 6 months and therefore will need to design bulky (cheaper to make) and using standard components because they cannot afford many custom design parts with narrow tolerances, since they cannot spread the productions of such parts on several models and for a longer time. I really would like to see how tempted the guy can be of jumping ship just because "Jobs" is not around.
Actually Apple may get better than what it is at the moment.
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I also have problems with the camera sending correct information to the back (EXIF) and identifying the lens I'm using, but, again, this may be because of body model, and nothing that interferes in the work...
Leonardo,
I have, on occasion, had the lens information omitted by the Mamiya AFD to Phase P45+ exif data. The cause was dirty contacts between the back and the camera. Hope this will help.
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Thank you for your information, I never take the back from the body, but it makes sense.
How do you clean dirty contacts??
It would be a small victory to get the camera to back communication going.
Thanks.
Leonardo,
I have, on occasion, had the lens information omitted by the Mamiya AFD to Phase P45+ exif data. The cause was dirty contacts between the back and the camera. Hope this will help.
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Be sure to check the release notes before you download and install.
For MAC, you need an Intel based OSX 10.5.5.
Very disappointing for us Power Mac G5 owners who are perfectly happy with their computer systems.
Not really. I run it fine on my PowerMac G5. Of course it is slower than V3, but it works, and they fixed the library font bug too.
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Thank you for your information, I never take the back from the body, but it makes sense.
How do you clean dirty contacts??
It would be a small victory to get the camera to back communication going.
Thanks.
Go to Radio Shack and buy a contact cleaning PEN. It is like a "Sharpie" but with a chemical behind it and you draw on the contacts.
ken
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Thank you for your information, I never take the back from the body, but it makes sense.
How do you clean dirty contacts??
It would be a small victory to get the camera to back communication going.
Thanks.
On all digital cameras, from the contax to the newest dslrs, you have to keep the contacts clean. The lack of this results in more jams, down time and disconnects than any other single problem.
Take the batterys, lens, viewfidners backs and polish the contacts like you were polishing a diamond and if you do this before every production, it's doubtful you will have any issues.
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A quick note: 4.6.1 has been released and I do *NOT* recommend you install it on an 8-core Mac Pro! Apparently there are some issues cropping up in that configuration. For me, the program hung endlessly or failed to render an image preview, or simply crashed. I ended up doing a complete uninstall of 4.6.1, and reverted to 4.6.
On the upside, I can confirm it does a superior job rendering P65+ files than 4.6 did, but it isn't stable enough yet to rely on.
FWIW,
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Yes! did I find that out last night working on 4.6.1 on my dual quad mac. crash after crash. jack do you have any idea when this version will be stabilized. Right now it is unusable. Thanks, Eleanor
A quick note: 4.6.1 has been released and I do *NOT* recommend you install it on an 8-core Mac Pro! Apparently there are some issues cropping up in that configuration. For me, the program hung endlessly or failed to render an image preview, or simply crashed. I ended up doing a complete uninstall of 4.6.1, and reverted to 4.6.
On the upside, I can confirm it does a superior job rendering P65+ files than 4.6 did, but it isn't stable enough yet to rely on.
FWIW,
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Yes! did I find that out last night working on 4.6.1 on my dual quad mac. crash after crash. jack do you have any idea when this version will be stabilized. Right now it is unusable. Thanks, Eleanor
I am told they "rushed" 4.6.1 out the door due to improved IQ rendering for the P65+ and wanted it available to the users that are getting their P65+'s delivered right now. Unfortunately they obviously rushed it out with not enough testing... (Hard to believe they don't have at least one 8-core Mac Pro laying around the tech room at Phase One corporate...) Anyway, from what I've heard, they *hope* to have a more stable 4.6.2 released in the next two weeks, but I'm not holding my breath... The good news is that 4.6 is *reasonably* stable (not perfectly though) and works superbly well on P45+ and under files, and 4.6.1 didn't really add anything for those backs. And FWIW to P65+ users, 4.6 does work on P65+ files, but in some instances can impart/render small artifacts in a P65+ file that 4.6.1 does not.
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I am told they "rushed" 4.6.1 out the door due to improved IQ rendering for the P65+ and wanted it available to the users that are getting their P65+'s delivered right now. Unfortunately they obviously rushed it out with not enough testing. From what I've heard, they *hope* to have a more stable 4.6.2 released in the next two weeks, but I'm not holding my breath... The good news is that 4.6 is *reasonably* stable (not perfectly though) and works superbly well on P45+ and under files, and 4.6.1 didn't really add anything there. And FWIW to P65+ users, 4.6 does work on P65+ files, but in some instances can impart/render small artifacts in a P65+ file that 4.6.1 does not.
Three comments:
First we note this on our blog at http://www.captureintegration.com/2009/02/03/c1-461/ (http://www.captureintegration.com/2009/02/03/c1-461/). We work hard to keep our customers informed (to the best of our ability) when there is a situation like this. 4.6 is our recommendation right now. We will update that post within a few days of 4.6.2 being released.
Second, no software is 100% stable but 4.6 (when installed properly and used on an Intel, per the release notes) is darn darn good.
Third: just to avoid any confusion, the P65+ processing improvements do not change the raw file at all. That is, the P65+ files already look very good in 4.6, and look great in 4.6.1 and I'm sure will look even better in 4.6.2+. This is one of the great advantages of using a raw convertor from the manufacturer. Adobe will take a look a specific camera model raw-conversion tweaks a few times which is natural given the incredibly broad range of cameras it deals with and the wide-range of non-conversion tools they develop. Phase takes a more focused approach to which cameras and tools to work on, and is constantly tweak and improve the conversion. At no time however is your raw file changed, so you can go back to H25 raw files first captured many years ago in 3.5.X and reprocess them in 4.6.X and you'll get even more out of the files! Many LR to C1 converts will tell you it simply handles the files better, especially for Phase/Leica/Canon.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One & Canon Dealer (http://www.captureintegration.com) | Personal Portfolio (http://www.doug-peterson.com)
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Hi,
Is there a manual for Capture One that can be downloaded, I am pretty sure there is one, just am unable to locate it.
Many Thanks
Kevin
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Hi,
Is there a manual for Capture One that can be downloaded, I am pretty sure there is one, just am unable to locate it.
Many Thanks
Kevin
If you're asking about the current release (4.6x) look here:
http://www.phaseone.com/Content/Downloads/CO4.aspx (http://www.phaseone.com/Content/Downloads/CO4.aspx)
Paul
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If you're asking about the current release (4.6x) look here:
http://www.phaseone.com/Content/Downloads/CO4.aspx (http://www.phaseone.com/Content/Downloads/CO4.aspx)
Paul
Many thanks
Ke4vin