Luminous Landscape Forum
Raw & Post Processing, Printing => Colour Management => Topic started by: creativepro on July 20, 2008, 08:15:57 am
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I have a 24 inch Imac
Recently purchased over the net from Adorama the eye-one display 2 colorimeter.
The first time I used it, no difficulties, but now very frustrated.
I have even uninstalled the software and re-installed hoping the problem would rectify.
The difficulty is that within the wizard interface of Eye-One match, the dialogue box is greyed out - unable to choose the device I need to profile- thus I am unable to proceed.
Hopefully a eye-one display 2 owner can assist with some advice -
The reason why I bought a colorimeter is that SuperCal is for reason providing me with green looking print outs of information and tutorials from my computer ( have not as yet dared to print
my photos ) - would someone have an answer for this as well?
All round I seem to be having no luck.
I would be very grateful if somebody can solve my difficulties.
thank you
Sue
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Sue, what exactly is grayed out? Perhaps a screen shot would help so that we can better understand the problem.
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Hi Ron
Grayed out means the visual icons are inaccessible (in this instance Computer monitor)
I am not that technically savvy. How do I provide a screen shot from my Mac to the forum.
regards
Sue
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Hi Sue,
It sounds like the Mac is not detecting the colorimeter. The software will gray out the options/icons based on licensing and being able to detect the necessary devices.
Perhaps you should try another USB port or reinstall just the device driver.
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Also, be sure to plug your eye-One directly in your Mac, not in your keyboard's USB port.
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... How do I provide a screen shot from my Mac to the forum.
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Reply to a message and at the bottom of your post editor, underneath the smilies you will see a section called 'File Attachments'