Luminous Landscape Forum

Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: woof75 on January 29, 2008, 03:45:44 PM

Title: phase one
Post by: woof75 on January 29, 2008, 03:45:44 PM
There are all kind of issues with capture one and the new Leopard operating system, for one, you cant seem to install it, it just crashes, luckily I could copy the folder from my old computer but there's still lots of people complaining about frequent crashes and no word from Phase. What gives? I haven't heard a peep from them and that used to be their selling point, rock solid software. Is phase going under? Whats happening?
Title: phase one
Post by: lance_schad on January 29, 2008, 04:04:01 PM
Quote
There are all kind of issues with capture one and the new Leopard operating system, for one, you cant seem to install it, it just crashes, luckily I could copy the folder from my old computer but there's still lots of people complaining about frequent crashes and no word from Phase. What gives? I haven't heard a peep from them and that used to be their selling point, rock solid software. Is phase going under? Whats happening?
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=170724\")

There is some documentation out there on how to install 3.7.7 on Leopard. Here is a link to one that we have posted on our website.
[a href=\"http://www.captureintegration.com/category/the-tech-support-guru/]http://www.captureintegration.com/category...h-support-guru/[/url]
It is pretty straightforward and running pretty stable for our clients. There still is no support for tethered canons though, only Phase One digital backs.
3.7.8 is right around the corner from what I have heard.

Lance

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
Title: phase one
Post by: PatrikR on January 29, 2008, 04:12:34 PM
Quote
There are all kind of issues with capture one and the new Leopard operating system, for one, you cant seem to install it, it just crashes, luckily I could copy the folder from my old computer but there's still lots of people complaining about frequent crashes and no word from Phase. What gives? I haven't heard a peep from them and that used to be their selling point, rock solid software. Is phase going under? Whats happening?
[a href=\"index.php?act=findpost&pid=170724\"][{POST_SNAPBACK}][/a]
I have a brand new Macbook Pro 2.2ghz with 10.5.1 and just finished a shoot of over 750 actuations without a single hick up from C1 DB 3.7.7. All shot tethered from my H2/P45+ camera.
Title: phase one
Post by: woof75 on January 29, 2008, 04:17:05 PM
Quote
There is some documentation out there on how to install 3.7.7 on Leopard. Here is a link to one that we have posted on our website.
http://www.captureintegration.com/category...h-support-guru/ (http://www.captureintegration.com/category/the-tech-support-guru/)
It is pretty straightforward and running pretty stable for our clients. There still is no support for tethered canons though, only Phase One digital backs.
3.7.8 is right around the corner from what I have heard.

Lance

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
[a href=\"index.php?act=findpost&pid=170728\"][{POST_SNAPBACK}][/a]

Thanks, easy as that, why doesn't phase one have this listed on their user forum site? It drives me mad, phase has been a great company and I really think their starting to slip.
Title: phase one
Post by: samuel_js on January 29, 2008, 04:57:41 PM
Quote
Thanks, easy as that, why doesn't phase one have this listed on their user forum site? It drives me mad, phase has been a great company and I really think their starting to slip.
[a href=\"index.php?act=findpost&pid=170735\"][{POST_SNAPBACK}][/a]

This issue with Leopard has been posted on all forums on Earth, months ago... PhaseOne has none obligation to rush updates just to satisfy all people in the world that needs the last of the last. I think they are doing the right thing. They are a bit of Digidesign (ProTools), well known for being the last to update their software but always stable. They still don't have update for Leopard either. They just say "stay with what you have and you won't find any problems, and when we are 100% sure everything will work with the update, then you will get it".

Actually the problem in this case is Apple. Leopard has billions of bugs and is causing the biggest problems in their history, except the 9 to X transition.

I still don't understand you guys installing your "games" in your working machine. You're just screaming TROUBLE!

And still, Leopard and C1 works flawless if you setup it right.

/Samuel
Title: phase one
Post by: lance_schad on January 29, 2008, 05:34:16 PM
Quote
This issue with Leopard has been posted on all forums on Earth, months ago... PhaseOne has none obligation to rush updates just to satisfy all people in the world that needs the last of the last. I think they are doing the right thing. They are a bit of Digidesign (ProTools), well known for being the last to update their software but always stable. They still don't have update for Leopard either. They just say "stay with what you have and you won't find any problems, and when we are 100% sure everything will work with the update, then you will get it".

Actually the problem in this case is Apple. Leopard has billions of bugs and is causing the biggest problems in their history, except the 9 to X transition.

I still don't understand you guys installing your "games" in your working machine. You're just screaming TROUBLE!

And still, Leopard and C1 works flawless if you setup it right.

/Samuel
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=170749\")

Actually I just did a little search on Phase One's website in their "knowledge base" and I typed in Leopard and got this link:
[a href=\"http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1382&LanguageID=1&layoutid=SupportSite%20-%20Main]http://www.phaseone.com/HOME/Content/Suppo...Site%20-%20Main[/url]

So they have had it up since 1/15/08.

Sometimes their searches can be a little tricky in the knowledge base, but other times I actually find an answer that is relevant or just post here and we'll try to help you.

L

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
Title: phase one
Post by: woof75 on January 29, 2008, 06:04:06 PM
Quote
Actually I just did a little search on Phase One's website in their "knowledge base" and I typed in Leopard and got this link:
http://www.phaseone.com/HOME/Content/Suppo...Site%20-%20Main (http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1382&LanguageID=1&layoutid=SupportSite%20-%20Main)

So they have had it up since 1/15/08.

Sometimes their searches can be a little tricky in the knowledge base, but other times I actually find an answer that is relevant or just post here and we'll try to help you.

L

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
[a href=\"index.php?act=findpost&pid=170759\"][{POST_SNAPBACK}][/a]

Theres a long thread on there with a bunch of people that were trying to find the answer to the problem as recently as yesterday and they were all asking for a response and none came. They should make this info more easy to come by. On the download page theres no little note saying important must read note before downloading, it wouldnt be hard.
Title: phase one
Post by: mattlap2 on January 29, 2008, 06:21:23 PM
Quote
This issue with Leopard has been posted on all forums on Earth, months ago... PhaseOne has none obligation to rush updates just to satisfy all people in the world that needs the last of the last. I think they are doing the right thing. They are a bit of Digidesign (ProTools), well known for being the last to update their software but always stable. They still don't have update for Leopard either. They just say "stay with what you have and you won't find any problems, and when we are 100% sure everything will work with the update, then you will get it".

Actually the problem in this case is Apple. Leopard has billions of bugs and is causing the biggest problems in their history, except the 9 to X transition.

I still don't understand you guys installing your "games" in your working machine. You're just screaming TROUBLE!

And still, Leopard and C1 works flawless if you setup it right.

/Samuel
[a href=\"index.php?act=findpost&pid=170749\"][{POST_SNAPBACK}][/a]

You are correct that the problem is Apple, and on more than one front.   I know as recently as 2 years ago that none of the digital back manufacturers were big enough to be eligible to get developers versions of new operating systems.

They had to wait til they were released in order to get their hands on copies and then they could begin developing upgrades to their own software.    

Everyone was behind the curve when Tiger came out as well because of Apples reluctance to share.
Title: phase one
Post by: AndreNapier on January 29, 2008, 06:58:17 PM
I bought MackBook pro with Leopard pre installed and try to connect my Aptus 75S to it. Spent a day fighting to to connect tethered, caledl Leaf several times. Fresh reinstall the whole computer, spend two hours with Rick Adshead, went to Calumet for help, tried to downgrade to Tiger....
Send the Mac back to Amazon. Leopard can not be downgraded to Tiger and would not connect with my back even with busters and all the help.

Greatings from Buenos Aires everybody
Andre
Title: phase one
Post by: thsinar on January 29, 2008, 07:09:15 PM
Absolutely right: there was times when a new OS was out here in Asia, and not in Europe, sometimes weeks before.

Thierry

Quote
You are correct that the problem is Apple, and on more than one front.   I know as recently as 2 years ago that none of the digital back manufacturers were big enough to be eligible to get developers versions of new operating systems.

They had to wait til they were released in order to get their hands on copies and then they could begin developing upgrades to their own software.   

Everyone was behind the curve when Tiger came out as well because of Apples reluctance to share.
[a href=\"index.php?act=findpost&pid=170770\"][{POST_SNAPBACK}][/a]
Title: phase one
Post by: josayeruk on January 29, 2008, 07:44:45 PM
Worth noting that FlexColor is compatible with Leopard, so maybe blaming Apple is a bit of a scapegoat.

Jo S.x
Title: phase one
Post by: TMARK on January 29, 2008, 10:27:47 PM
Deleted.
Title: phase one
Post by: BJNY on January 29, 2008, 11:59:50 PM
Quote
This is really strange as a friend of mine, who is a student, signed up for Apple's developer's program and received every beta version of Leopard during its long time of announcement. And this friend is just joining the program because he likes to be in the loop of information. He is not a big software developer. Just writes little apps for fun, now and then.
[a href=\"index.php?act=findpost&pid=170811\"][{POST_SNAPBACK}][/a]

Exactly.
Students can join for $100
Non-students at $500 (I joined for a year to get discounts on hardware, getting the beta software was a bonus).
Title: phase one
Post by: BJNY on January 30, 2008, 12:02:21 AM
Quote
Give yousrself a break.
You can't possibly believe that Phase is going under because you can't find something on their site.  By that token, Nikon, Canon, Mamiya, Sinar, Leaf, State Farm, and Chase Manhattan NA are all about to file for Chapter 11.
[a href=\"index.php?act=findpost&pid=170815\"][{POST_SNAPBACK}][/a]

Especially given Phase One's recent alliance with Micro$oft.
Title: phase one
Post by: EricWHiss on January 30, 2008, 01:30:17 AM
There's a smack of truth to the talk about Apple not being helpful and in some cases gets political.  Who gets seeded and who gets support is at the whim of some rather green managers.  I wouldn't jump to the conclusion that the fault is Phase - I mean they must be on the bad side of Apple since they didn't get support for their RAW files in Core image or Aperture either (while Leaf and others did).  I hope I'm wrong but Apple probably will never support Phase backs and it probably has to do with one or two stubborn middle managers.
Title: phase one
Post by: HarperPhotos on January 30, 2008, 01:51:24 AM
Hello,

I remember about 3 years ago when I was making the decision on Phase or Leaf one of the reasons I went with Leaf ,and there where a few other reasons as well was its ability to process in Photoshop CS2.

Phase of course had to be processed in Capture.

When I contacted Phase head office at the time , I was told that Photoshop was for designers not photographers and that they believed that the soft wear was superior.

Boy talk about Dutch arrogance.

So of course I went with Leaf and personally it has been the best decision I have ever made.

I remember when I heard that they finely made there Raw files compatible with Photoshop it was with a bit of smugness.

Cheers

Simon
Title: phase one
Post by: brumbaer on January 30, 2008, 02:39:51 AM
Quote
There's a smack of truth to the talk about Apple not being helpful and in some cases gets political.  Who gets seeded and who gets support is at the whim of some rather green managers.  I wouldn't jump to the conclusion that the fault is Phase - I mean they must be on the bad side of Apple since they didn't get support for their RAW files in Core image or Aperture either (while Leaf and others did).  I hope I'm wrong but Apple probably will never support Phase backs and it probably has to do with one or two stubborn middle managers.
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=170858\")

Check out
[a href=\"http://developer.apple.com/products/]http://developer.apple.com/products/[/url]

You pay, you get the seeds. No green managers involved. You get one support incident with the smaller developer package, 8 with the bigger one. For application development you shouldn't need one anyway.

I had Leopard installed on my main system about 2 month before release. That means it was stable and complete enough to be used 2 month in advance and available to anybody willing to pay at least 500$ a year.

On every single bug I mailed, I've got a response.

I'm sure that Apple sees neither Phase, Leaf, Sinar nor Hassie as competition, their market is just so pittingly small from Apples point of view. If Apple would see them as a real thread, Apple would just buy them. All of them at once.

When a company is not "OS X.YYYY" ready it's more likely the companies fault than Apples.

Most likely there are no resources to work on it, just enough to do with existing problems.
Or it's deemed not worth to invest in the current software, because the next release is already around the corner.
Or the developers just can't get it running.
Probably the guy who wrote an essential part of the software is no longer with the company.
Or the product manager just forgot about it or decided to wait for the final release (offically because he wants to be sure that the OS will not change, in reality because he has no resources and hopes that all will work out well) or whatever.

I'm not saying that this is what exactely happens in each and every company, but its not Apples fault, if a company has no supposedly compatible product with a new OS on release.
Supposedly, because there can alway be last minute changes in the OS, or things not found while testing, because users use a product different than developers do. But problems resulting from this should be sorted out quickly.

Apple does include RAW support for cameras they think there is a demand for or what they think are key cameras like Canons and Nikons top range. 1000 sold worldwide per year is no demand in this terms. And with Apples current strategy digital backs do not seem rated as "key systems", which may change with a new product manager or change with shift of public interest.

If your product is not one of those included by Apple, you will have to ask for being included and provide samples and documentation. Many companies may fail at this step, because it has to be organized and somebody has to do it, "but hey I have better things to do than write documentation for Apple, rev 7.5.8 has to be finished, and nobody will use Aperture anyway, because our super duper what ever it is called is so much better". Probably Aperture support is not really wanted if the software is not free, because it might result in lower sales in the end.

I really doubt that there is a conspirace from Apple at work here. From my experiences in hard- and software development it's usually a lack of resources (financial and/or manpower) or nobody feeling responsible.

No matter what, the only thing you you can Apple blame for is that they update thei OS, how can they dare ?


Wow what triggered this ? I think I have find a therapist
Title: phase one
Post by: paul_jones on January 30, 2008, 02:45:07 AM
Quote
There's a smack of truth to the talk about Apple not being helpful and in some cases gets political.  Who gets seeded and who gets support is at the whim of some rather green managers.  I wouldn't jump to the conclusion that the fault is Phase - I mean they must be on the bad side of Apple since they didn't get support for their RAW files in Core image or Aperture either (while Leaf and others did).  I hope I'm wrong but Apple probably will never support Phase backs and it probably has to do with one or two stubborn middle managers.
[a href=\"index.php?act=findpost&pid=170858\"][{POST_SNAPBACK}][/a]

remember when apple did that teaser video with a photographer shooting with an h25 back? doesnt apple support phase yet? what a joke.

paul
Title: phase one
Post by: Andy M on January 30, 2008, 03:16:14 AM
Quote
When I contacted Phase head office at the time , I was told that Photoshop was for designers not photographers and that they believed that the soft wear was superior.

Boy talk about Dutch arrogance.


[a href=\"index.php?act=findpost&pid=170869\"][{POST_SNAPBACK}][/a]

I sure hate that Dutch arrogance  

Phase One’s head office is located in Copenhagen, *Denmark*.
Title: phase one
Post by: HarperPhotos on January 30, 2008, 03:26:47 AM
Quote
I sure hate that Dutch arrogance  

Phase One’s head office is located in Copenhagen, *Denmark*.
[a href=\"index.php?act=findpost&pid=170881\"][{POST_SNAPBACK}][/a]



Close enough mate its only a few kilometres difference

Simon
Title: phase one
Post by: samuel_js on January 30, 2008, 04:21:01 AM
Quote
Check out

No matter what, the only thing you you can Apple blame for is that they update thei OS, how can they dare ?
Wow what triggered this ? I think I have find a therapist
[a href=\"index.php?act=findpost&pid=170876\"][{POST_SNAPBACK}][/a]

You'll get the next update for Leopard In the next days. It will be about 500 Mb download just to fix bugs. Yes, how can they dare...  

The question is, why should PhaseOne or others rush to update their software to support an OS full of bugs?
Title: phase one
Post by: jjj on January 30, 2008, 07:35:09 AM
Quote
Apple does include RAW support for cameras they think there is a demand for or what they think are key cameras like Canons and Nikons top range. 1000 sold worldwide per year is no demand in this terms. And with Apples current strategy digital backs do not seem rated as "key systems", which may change with a new product manager or change with shift of public interest.
[a href=\"index.php?act=findpost&pid=170876\"][{POST_SNAPBACK}][/a]
As Apple like to be seen as the OS to be used by photographers/creative types they damn well should support those all image file types/products, even if they are not that huge they are still very important, if Apple want to be taken serious in Imaging. But maybe that's one reason Aperture isn't so popular.
Title: phase one
Post by: woof75 on January 30, 2008, 08:14:05 AM
Quote
As Apple like to be seen as the OS to be used by photographers/creative types they damn well should support those all image file types/products, even if they are not that huge they are still very important, if Apple want to be taken serious in Imaging. But maybe that's one reason Aperture isn't so popular.
[a href=\"index.php?act=findpost&pid=170933\"][{POST_SNAPBACK}][/a]
To be honest I think apple is doing quite well when it comes to being taken seriously in imaging.
The thing that bothers me with this phase thing is I understand if they have limited resources to get the thing to work with Leopard but why couldn't they just update the site, if your offering a download that you know doesn't open in the most up to date OS why not just have a little note by it and keep an eye on your own tech forum to let people know how to sort out the problem?? It's not exactly customer focus.
Title: phase one
Post by: jjj on January 30, 2008, 08:18:14 AM
Quote
To be honest I think apple is doing quite well when it comes to being taken seriously in imaging.
[a href=\"index.php?act=findpost&pid=170944\"][{POST_SNAPBACK}][/a]
Hmm...Aperture even with it's big head start isn't doing that well, even amongst Apple users compared to LR. I believe part of the problem is having to update the OS for each new camera. And you have to add all cameras, not just the most popular.
Title: phase one
Post by: drew on January 30, 2008, 09:56:20 AM
Quote
Close enough mate its only a few kilometres difference

Simon
Cheers! Right so I am half Dutch, but I might as well be half Danish.
I think we should lump the Kiwis in with the Aussies. After all they are both on the wrong side of the planet
Title: phase one
Post by: JDG on January 30, 2008, 10:44:22 AM
re-done
Title: phase one
Post by: JDG on January 30, 2008, 10:47:35 AM
Quote
Actually I just did a little search on Phase One's website in their "knowledge base" and I typed in Leopard and got this link:
http://www.phaseone.com/HOME/Content/Suppo...Site%20-%20Main (http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1382&LanguageID=1&layoutid=SupportSite%20-%20Main)

So they have had it up since 1/15/08.

Sometimes their searches can be a little tricky in the knowledge base, but other times I actually find an answer that is relevant or just post here and we'll try to help you.

L

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
[a href=\"index.php?act=findpost&pid=170759\"][{POST_SNAPBACK}][/a]

I remember seeing those articles way back in november when I upgraded to Leopard, and to be fair when it comes to their forum there are like 80 threads asking the same questions about when software will be released, so I wouldnt expect them to answer every thread.

Quote
Hello,

I remember about 3 years ago when I was making the decision on Phase or Leaf one of the reasons I went with Leaf ,and there where a few other reasons as well was its ability to process in Photoshop CS2.

Phase of course had to be processed in Capture.

When I contacted Phase head office at the time , I was told that Photoshop was for designers not photographers and that they believed that the soft wear was superior.

Boy talk about Dutch arrogance.

So of course I went with Leaf and personally it has been the best decision I have ever made.

I remember when I heard that they finely made there Raw files compatible with Photoshop it was with a bit of smugness.

Cheers

Simon
[a href=\"index.php?act=findpost&pid=170869\"][{POST_SNAPBACK}][/a]


Umm, Photoshop is made by Adobe, and therefore it was up to Adobe to make their product compatible with phase one files. You cant blame Phase One for another companies software.
Title: phase one
Post by: lance_schad on January 30, 2008, 12:03:36 PM
I just was on the PhaseOne partner site and saw that 3.7.8 was up. I am downloading it now . As soon as it finishes (sloooow d/l) I will check it out, read the read-me and post the information along with links.
It is not up on the end-user site yet. So real soon.

Lance

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
Title: phase one
Post by: billy on January 30, 2008, 12:49:22 PM
Quote from: lance_schad,Jan 30 2008, 12:03 PM
I just was on the PhaseOne partner site and saw that 3.7.8 was up. I am downloading it now . As soon as it finishes (sloooow d/l) I will check it out, read the read-me and post the information along with links.
It is not up on the end-user site yet. So real soon.

great. the 'partner site' must not be open to the public, correct? I am assuming I will be able to download from the actual phase one website soon ( today! ). do you know if I will be able to process canon 1ds mk3 files on my Mac OSX 10.3.9 with this update? I was just about to go purchase 10.4(tiger) so i could use V4 but rather not spend the extra money on updating my operating system! Thanks in advance.
Title: phase one
Post by: paul_jones on January 30, 2008, 01:16:53 PM
Quote from: billy,Jan 31 2008, 06:49 AM
Quote from: lance_schad,Jan 30 2008, 12:03 PM
I just was on the PhaseOne partner site and saw that 3.7.8 was up. I am downloading it now . As soon as it finishes (sloooow d/l) I will check it out, read the read-me and post the information along with links.
It is not up on the end-user site yet. So real soon.

great. the 'partner site' must not be open to the public, correct? I am assuming I will be able to download from the actual phase one website soon ( today! ). do you know if I will be able to process canon 1ds mk3 files on my Mac OSX 10.3.9 with this update? I was just about to go purchase 10.4(tiger) so i could use V4 but rather not spend the extra money on updating my operating system! Thanks in advance.
[a href=\"index.php?act=findpost&pid=171013\"][{POST_SNAPBACK}][/a]


about bloody time!

yay, no more useless canon software!

paul
Title: phase one
Post by: lance_schad on January 30, 2008, 02:11:24 PM
Quote from: billy,Jan 30 2008, 01:49 PM
Quote from: lance_schad,Jan 30 2008, 12:03 PM
I just was on the PhaseOne partner site and saw that 3.7.8 was up. I am downloading it now . As soon as it finishes (sloooow d/l) I will check it out, read the read-me and post the information along with links.
It is not up on the end-user site yet. So real soon.

great. the 'partner site' must not be open to the public, correct? I am assuming I will be able to download from the actual phase one website soon ( today! ). do you know if I will be able to process canon 1ds mk3 files on my Mac OSX 10.3.9 with this update? I was just about to go purchase 10.4(tiger) so i could use V4 but rather not spend the extra money on updating my operating system! Thanks in advance.
[a href=\"index.php?act=findpost&pid=171013\"][{POST_SNAPBACK}][/a]


The tech-notes read that 10.3.9 or higher minimum sys req. It also states that you can Process 1Ds Mark III files.
It has a two page release note document.
We are going to run this through its paces this afternoon and hopefully have a link for you to the download.


lance schad
Title: phase one
Post by: HarperPhotos on January 30, 2008, 03:22:51 PM
Quote
Cheers! Right so I am half Dutch, but I might as well be half Danish.
I think we should lump the Kiwis in with the Aussies. After all they are both on the wrong side of the planet
[a href=\"index.php?act=findpost&pid=170981\"][{POST_SNAPBACK}][/a]



Gidday Andy,

More than happy to be lumped in with the Aussies.

That's why we are called Anzacs as we have fought and died in two World wars together, oddly enough saving Europe.

As for being on the wrong side of the planet, it sure is the hot side at the moment, 33 degrees Celsius yesterday.

Sorry if I offended you but my point was that at the time Phase were being rather arrogant about there soft wear.

All the best.

Simon
Title: phase one
Post by: EricWHiss on January 30, 2008, 03:48:40 PM
Quote
Check out
....
....
....
I really doubt that there is a conspirace from Apple at work here. From my experiences in hard- and software development it's usually a lack of resources (financial and/or manpower) or nobody feeling responsible.

No matter what, the only thing you you can Apple blame for is that they update thei OS, how can they dare ?
Wow what triggered this ? I think I have find a therapist
[a href=\"index.php?act=findpost&pid=170876\"][{POST_SNAPBACK}][/a]


Hi, you've got some good points so no worries about therapists..... And from what I've read you're a guy that see's both sides of the story - software and photography.    

Maybe I'm mistaken again but it seems a lot of the imaging and RAW file handling depends on Core Image and I've gotten pissy even childish PM's (on another forum) from one of their team leaders basically saying, " nyah,nyah, nyah your RAW files will never, ever happen on Apple...HaHa so there take that".  So my view is that while a company like C1 could pay the fee and get the new OS code, they still are left hanging for other parts of the system which is developed in house.

As an aside, I've also met Joseph Shorr, the Aperture program manager, at an event who asked me to send him a personal e-mail with my feedback on Aperture. I sent him several pages of feedback and several other messages and not once even got a simple "Thank you" reply.  Aperture is the program that showed the most promise but now stuck in the mud.  So maybe your bug reporting was much more useful than mine?

Apple's current emphasis seems to be in the direction of the simple home user, an to provide the digital hub for the home. They do not seem to be interested in Pro work even though as was mentioned above they tease us the possibility of it now and then.  

Can you imagine what they could do if instead of working on ways to put TV shows on an ipod, they instead worked on high end digital photo imaging tools?

I've been a long time Mac user but always fail to see why so many people rush in to defend Apple like they were family.  My Mac.... It's a tool and I recognize the advantages and disadvantages.

Regards,
Eric
Title: phase one
Post by: JDG on January 30, 2008, 04:37:05 PM
Quote
Hi, you've got some good points so no worries about therapists..... And from what I've read you're a guy that see's both sides of the story - software and photography.     

Maybe I'm mistaken again but it seems a lot of the imaging and RAW file handling depends on Core Image and I've gotten pissy even childish PM's (on another forum) from one of their team leaders basically saying, " nyah,nyah, nyah your RAW files will never, ever happen on Apple...HaHa so there take that".  So my view is that while a company like C1 could pay the fee and get the new OS code, they still are left hanging for other parts of the system which is developed in house.

As an aside, I've also met Joseph Shorr, the Aperture program manager, at an event who asked me to send him a personal e-mail with my feedback on Aperture. I sent him several pages of feedback and several other messages and not once even got a simple "Thank you" reply.  Aperture is the program that showed the most promise but now stuck in the mud.  So maybe your bug reporting was much more useful than mine?

Apple's current emphasis seems to be in the direction of the simple home user, an to provide the digital hub for the home. They do not seem to be interested in Pro work even though as was mentioned above they tease us the possibility of it now and then.   

Can you imagine what they could do if instead of working on ways to put TV shows on an ipod, they instead worked on high end digital photo imaging tools?

I've been a long time Mac user but always fail to see why so many people rush in to defend Apple like they were family.  My Mac.... It's a tool and I recognize the advantages and disadvantages.

Regards,
Eric
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This is a good point, Aperture showed alot of potential but never really panned out.  I always thought it was funny how the aperture promo video showed a photographer appearing to shoot tethered with a phase back, when you could do neither!

The running thought that Phase did not have developer seeds of leopard is simply ludicrous though.   No company professionally developing mac software would not have a running subscription to it.   Like it has been said throughout this thread even students can get it.  Having spoken to Phase One support a while back, what they told me was the leopard changed quite a bit in relation to file handling between the last pre-release and the final release in the fall.  they said that c1pro actually worked quite well up until the public release.
Title: phase one
Post by: eronald on January 30, 2008, 07:15:48 PM
Quote
Absolutely right: there was times when a new OS was out here in Asia, and not in Europe, sometimes weeks before.

Thierry
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What a pile of BS. Apple systems betas for Leopard had been circulating for over 6 months before release on the Apple developer connection from which ANYONE can download them for free provided they agree to the usual click-through NDAs

On the other hand, it is true that for a small company, tracking the evolution of a new OS can be a really painful experience.

Anyway, I have heard it said that Phase  have some strong links with Microsoft. Maybe MS expects us all to move to Windows ?

Edmund
Title: phase one
Post by: thsinar on January 30, 2008, 07:20:32 PM
hi Edmund,

Sorry for my BS! I am effectively not very aware how this works, but have been rientated by Brumbaer and hist informative post. It's in my brain now!

What I meant to say was about the final release, earlier available in some parts of the world: that's my experience.

Best regards,
Thierry

Quote
What a pile of BS. Apple systems betas for Leopard had been circulating for over 6 months before release on the Apple developer connection from which ANYONE can download them for free provided they agree to the usual click-through NDAs

On the other hand, it is true that for a small company, tracking the evolution of a new OS can be a really painful experience.

Anyway, I have heard it said that Phase  have some strong links with Microsoft. Maybe MS expects us all to move to Windows ?

Edmund
[a href=\"index.php?act=findpost&pid=171125\"][{POST_SNAPBACK}][/a]
Title: phase one
Post by: woof75 on January 31, 2008, 08:33:08 AM
Quote
hi Edmund,

Sorry for my BS! I am effectively not very aware how this works, but have been rientated by Brumbaer and hist informative post. It's in my brain now!

What I meant to say was about the final release, earlier available in some parts of the world: that's my experience.

Best regards,
Thierry
[a href=\"index.php?act=findpost&pid=171128\"][{POST_SNAPBACK}][/a]

Why doesn't it surprise me that someone from Sinar doesn't know how apple OS releases work.
Title: phase one
Post by: thsinar on January 31, 2008, 08:35:59 AM
oh, so sorry for not knowing this in details: I deeply apologize!

Quote
Why doesn't it surprise me that someone from Sinar doesn't know how apple OS releases work.
[a href=\"index.php?act=findpost&pid=171217\"][{POST_SNAPBACK}][/a]
Title: phase one
Post by: rsmphoto on January 31, 2008, 11:27:15 AM
Quote
Worth noting that FlexColor is compatible with Leopard, so maybe blaming Apple is a bit of a scapegoat.

Jo S.x
[a href=\"index.php?act=findpost&pid=170789\"][{POST_SNAPBACK}][/a]

Agreed. No problems at all, day after day, with Leopard on a MacBook, FC 4.8.4 and H3DII-39. Flawless operation.
Title: phase one
Post by: jimgolden on January 31, 2008, 11:47:34 AM
uh...yeah...phase is tanking b/c you cant get it to work on leopard...WOW

no one can get anything to run on leopard! well not quite, but it seems like it!
I bought a MacBook after leeopard's release, "somehow" I was apple to get one w/ Tiger on it...

seems to me the golden rule w/ OS is dont be the first release scapegoat...I've followed that for over 12 years and almost never been stung...
Title: phase one
Post by: yodelyo on January 31, 2008, 10:30:47 PM
Quote
I just was on the PhaseOne partner site and saw that 3.7.8 was up. I am downloading it now . As soon as it finishes (sloooow d/l) I will check it out, read the read-me and post the information along with links.
It is not up on the end-user site yet. So real soon.

Lance

Lance Schad
Capture Integration - Miami/Atlanta
Phase One Dealer of the Year
305-534-5701 office
305-394-3196 cell
877-217-9870
Capture Integration , Phase One Dealer (http://www.captureintegration.com)
[email protected]
[a href=\"index.php?act=findpost&pid=171003\"][{POST_SNAPBACK}][/a]

any updates on this?
Title: phase one
Post by: Leonardo Barreto on February 01, 2008, 12:26:34 PM
I got the Leopard-compatible C1/3.7.8 DB and it runs almost twice as fast as C1 4 !

And it has legible typeface (C1 4 is black text color on black background)

By the time C1 5 comes out C1/3.7.xx will probably be ten times faster...  
Title: phase one
Post by: JDG on February 01, 2008, 04:01:36 PM
Quote
I got the Leopard-compatible C1/3.7.8 DB and it runs almost twice as fast as C1 4 !

And it has legible typeface (C1 4 is black text color on black background)

By the time C1 5 comes out C1/3.7.xx will probably be ten times faster... 
[a href=\"index.php?act=findpost&pid=171546\"][{POST_SNAPBACK}][/a]

hmm, might be something wrong with your computer/CO4 installation, CO4 is definitely faster than 3.7.8 on my MBP 2ghz with leopard.
Title: phase one
Post by: BJL on February 08, 2008, 04:43:57 PM
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There are all kind of issues with capture one and the new Leopard operating system ...
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=170724\")
Does this help?
[a href=\"http://www.dpreview.com/news/0802/08020801captureone.asp]http://www.dpreview.com/news/0802/08020801captureone.asp[/url]
Title: phase one
Post by: david o on February 08, 2008, 05:15:24 PM
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There are all kind of issues with capture one and the new Leopard operating system ...
[a href=\"index.php?act=findpost&pid=173386\"][{POST_SNAPBACK}][/a]


I would say there are all kind of issues with Leopard and lot of software... I don't count how many scraches I have with report to mac...

that reminds me a commercial about downgrading from one system to older one... wasn't that mac that made fun at microsoft...