Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: paulbk on January 29, 2007, 08:32:52 am

Title: Tutorial Files Problem
Post by: paulbk on January 29, 2007, 08:32:52 am
There seems to be problem with the Lightroom Tutorial Download.
Note, the 1st listed file is 104 MB.
All others are only 148 kb ......is this correct?

Also, the small 148k zip files will not open, get "file corrupt message."

Also, when I emailed "customer support" on this page: http://www.luminous-landscape.com/about/contact.shtml (http://www.luminous-landscape.com/about/contact.shtml)
It bounced, thus: <customerservice@luminous-landscape.ccom>:
See TYPO in email: luminous-landscape.ccom ( ccom ... 2 C's)
Title: Tutorial Files Problem
Post by: michael on January 29, 2007, 09:09:19 am
It is mentioned on the Announcement page as well as the Store page that only the Introduction download module is currently available. The next two modules will be available later in February.

The other small files are simply "place-holders". Our store needs to have file names for any files that will be part of the sale, even though these files may not currently have content. As each of the remaining files are made available these placeholdrrs will be replaced with the real thing.

The next two installemnts are due online Feb 25, with others following about once a week after that. These will be announced on What's New once available.

Michael
Title: Tutorial Files Problem
Post by: paulbk on January 29, 2007, 12:57:52 pm
Thanks Michael. Chris S. also responded same.

That’s what I get for early morning browsing without my glasses on.
p
Title: Tutorial Files Problem
Post by: Deacon MacMillan on January 30, 2007, 01:34:37 am
I pulled a good one, right befor bed I saw the offer and bought the tutorial, (first purchase from the lumious landscape) and clicked the link, nothing.  then shift clicked. nothing still. (zip files are set up to open in my decompressing software automaticly. (changing that as if now) the link then looked and saw ahh! only three times to link so I clicked again and did the save to disk thing, after about 2 minutes of dl my wireless conection dropped out and now I can't dl the intro. (i also dled the placeholder files but I have 2 more shots at them for when they go up.) is there anyway to just get the intro withougt paying fopr it again? better stop doing stuff like that when Im tired.

edit

all fixed up now, thanks guys